Mr. Alonzo Effertz
jordan.funk51@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53915227 | Shipping cost question | Closed | High | Mr. Alonzo Effertz | — |  Amely Pacocha | wholesale | 2d 6h | ○Sent, no reply | — | — | — | May 5, 2026 | May 11, 2026 | |
| 08658290 | Return after 30-day window | Solved | Normal | Mr. Alonzo Effertz | — |  Steve O'Conner | Phone | influencer | 11h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 91286078 | Restock alert for backorder | Open | High | Mr. Alonzo Effertz | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 09325917 | Where is my order? | Solved | Normal | Mr. Alonzo Effertz | — |  Garth Dooley | Social | — | 20h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 41594986 | BOPIS order cancelled at store | Pending | Normal | Mr. Alonzo Effertz | — |  Kip Schroeder IV | Social | influencer | - | —Skipped | — | — | — | Mar 20, 2026 | - |
| 03517658 | Lost package follow-up | Closed | Normal | Mr. Alonzo Effertz | — |  Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 6, 2026 | |
| 89183901 | Question about product ingredients | Solved | Normal | Mr. Alonzo Effertz | — |  Oscar O'Hara | Chat | loyalty | 1d | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 57034452 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Alonzo Effertz | — |  Ignatius Cummerata | Chat | — | 5h | ⊘Not fired | — | — | — | Feb 19, 2026 | - |
| 94814527 | Question about product ingredients | Solved | Normal | Mr. Alonzo Effertz | — |  Kaela Friesen | — | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |
| 39650419 | Shipping cost question | Pending | Normal | Mr. Alonzo Effertz | — | Oscar O'Hara | Social | app | - | —Skipped | — | — | — | Feb 2, 2026 | - |
| 58634684 | Cancel order request | Open | Normal | Mr. Alonzo Effertz | — |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 65317245 | Cancel order request | Solved | Normal | Mr. Alonzo Effertz | — | Katrina Johns | Chat | appfragrance | 17h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 48572907 | Wrong shade sent | Closed | Normal | Mr. Alonzo Effertz | — |  Mr. Skyla Trantow | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 14, 2026 |
| 11875878 | Return after 30-day window | Closed | Urgent | Mr. Alonzo Effertz | — |  Mr. Eliza Gerhold IV | — | 1d 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 16, 2026 | |
| 83040279 | BOPIS order cancelled at store | Solved | Low | Mr. Alonzo Effertz | — |  Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 35849539 | BOPIS order cancelled at store | Solved | Low | Mr. Alonzo Effertz | — |  Dr. Mandy McLaughlin | influencersamplesbopis | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 10930223 | Discount code not working | Solved | Low | Mr. Alonzo Effertz | — | Dr. Mandy McLaughlin | vip | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 44906546 | BOPIS pickup not ready | Closed | Normal | Mr. Alonzo Effertz | — | Mr. Eliza Gerhold IV | Social | bopis | 8d 11h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 14, 2025 |
| 62451084 | Restock alert for backorder | Solved | Normal | Mr. Alonzo Effertz | — |  Leonard Waters-Howell | Chat | wholesale | 6h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - |
| 72633542 | Wholesale order question | Solved | Normal | Mr. Alonzo Effertz | — | Steve O'Conner | Phone | vipfragrance | 10h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 36095723 | Klarna / Afterpay split issue | Solved | Normal | Mr. Alonzo Effertz | — | Mr. Eliza Gerhold IV | — | 3h | ●Responded | 9/11 | — | — | Sep 25, 2025 | - | |
| 00643027 | Return after 30-day window | Open | Low | Mr. Alonzo Effertz | — | Leonard Waters-Howell | Social | — | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 02704644 | BOPIS order cancelled at store | Solved | High | Mr. Alonzo Effertz | — |  Tommy Kuvalis | Chat | wholesale | 2h | ⊘Not fired | — | — | — | Sep 12, 2025 | - |
| 98884395 | BOPIS pickup not ready | Solved | Normal | Mr. Alonzo Effertz | — |  Lily Raynor | bopisdamagedvip | 22h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 20327614 | Shipping cost question | Closed | Normal | Mr. Alonzo Effertz | — |  Darryl Jacobi | shade-matchrefundapp | 2h | ●Responded | 10/11 | — | — | Sep 4, 2025 | Sep 6, 2025 | |
| 64730002 | Birthday gift not received | Solved | Normal | Mr. Alonzo Effertz | — | Julie Hodkiewicz | — | 1h | ●Responded | 1/5 | — | — | Aug 22, 2025 | - | |
| 91967423 | BOPIS pickup not ready | Closed | Normal | Mr. Alonzo Effertz | — | Steve O'Conner | damagedvipsamples | 22h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 58293356 | Wrong shade sent | Solved | Normal | Mr. Alonzo Effertz | — | Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 52414630 | Address change after shipping | Solved | Normal | Mr. Alonzo Effertz | — | Tommy Kuvalis | returnsshipping | 2h | ●Responded | 5/5 | — | — | Jun 7, 2025 | - | |
| 79345463 | Order arrived damaged | Solved | Normal | Mr. Alonzo Effertz | — | Mr. Eliza Gerhold IV | shippingdamagedloyalty | 2h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |
| 13344102 | Klarna / Afterpay split issue | Open | Normal | Mr. Alonzo Effertz | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | May 30, 2025 | - |
| 20789448 | Return after 30-day window | Solved | High | Mr. Alonzo Effertz | — | Oscar O'Hara | Chat | refund | 11h | ●Responded | 4/5 | — | — | May 23, 2025 | - |