Alexis Schmidt
morris42@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53435408 | Birthday gift not received | Solved | Low | Alexis Schmidt | — |  Eula McKenzie | — | 2d 18h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 80368702 | Wholesale order question | Solved | Normal | Alexis Schmidt | — |  Oscar O'Hara | refundreturns | 4h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 90120345 | Question about product ingredients | Solved | Normal | Alexis Schmidt | — |  Vilma Gusikowski | damagedvipwholesale | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 98986228 | BOPIS order cancelled at store | Closed | Normal | Alexis Schmidt | — |  Mr. Eliza Gerhold IV | gift-cardinfluencer | 4d 11h | ⊘Not fired | — | — | — | May 1, 2026 | May 11, 2026 | |
| 55376287 | Wholesale order question | Solved | Low | Alexis Schmidt | — |  Tommy Kuvalis | Chat | bopisgift-card | 4h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 08544979 | Where is my order? | Closed | High | Alexis Schmidt | — | Oscar O'Hara | Phone | — | 1h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 47815360 | Where is my order? | Solved | Normal | Alexis Schmidt | — | Vilma Gusikowski | Social | bopisviprefund | 2d 20h | ⊘Not fired | — | — | — | Mar 9, 2026 | - |
| 86178887 | Lost package follow-up | Solved | High | Alexis Schmidt | — |  Yazmin Jast | Chat | returnsshippingdamaged | 1h | ●Responded | 10/11 | — | — | Mar 2, 2026 | - |
| 53467845 | Lost package follow-up | Solved | High | Alexis Schmidt | — |  Leonard Waters-Howell | Chat | app | 3h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 15670120 | Where is my order? | Closed | Normal | Alexis Schmidt | — |  Steve O'Conner | Phone | appvipinfluencer | 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 8, 2026 |
| 75494225 | Allergic reaction concern | Solved | Low | Alexis Schmidt | — |  Jacklyn Dare | damaged | 13h | ●Responded | 4/5 | — | — | Feb 2, 2026 | - | |
| 06566177 | Birthday gift not received | Solved | Normal | Alexis Schmidt | — | Tommy Kuvalis | Chat | refund | 1d 7h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - |
| 07368196 | Wrong shade sent | Open | Low | Alexis Schmidt | — | Eula McKenzie | Chat | wholesaleapp | - | —Skipped | — | — | — | Jan 25, 2026 | - |
| 37303481 | Wrong shade sent | Solved | Low | Alexis Schmidt | — |  Darryl Jacobi | Chat | — | 14h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - |
| 98791602 | Loyalty points not posting | Solved | Low | Alexis Schmidt | — | Yazmin Jast | bopisdamagedrefund | 1h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 87471794 | BOPIS pickup not ready | Closed | Normal | Alexis Schmidt | — |  Lily Raynor | Chat | bopisdamagedreturns | 1d 21h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 99609514 | Klarna / Afterpay split issue | Closed | Normal | Alexis Schmidt | — |  Mr. Cade Senger | Chat | bopisdamaged | 3h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 |
| 04263166 | Store experience feedback | Solved | Normal | Alexis Schmidt | — |  Amely Pacocha | refund | 17h | ●Responded | 5/5 | — | — | Nov 2, 2025 | - | |
| 38538415 | Birthday gift not received | Solved | Normal | Alexis Schmidt | — |  Garth Dooley | returns | 22h | ●Responded | 4/5 | — | — | Oct 25, 2025 | - | |
| 33819283 | Cancel order request | Solved | Normal | Alexis Schmidt | — | Oscar O'Hara | damagedshade-match | 4h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 05371696 | Restock alert for backorder | Solved | High | Alexis Schmidt | — |  Kip Schroeder IV | — | 5h | ●Responded | 4/5 | — | — | Oct 16, 2025 | - | |
| 28485002 | Klarna / Afterpay split issue | Solved | Normal | Alexis Schmidt | — |  Dr. Mandy McLaughlin | influencer | 20h | ●Responded | 10/11 | — | — | Oct 10, 2025 | - | |
| 41159389 | BOPIS order cancelled at store | Pending | Normal | Alexis Schmidt | — | Garth Dooley | Chat | shade-match | - | —Skipped | — | — | — | Oct 9, 2025 | - |
| 36618864 | Cancel order request | Solved | Low | Alexis Schmidt | — | Dr. Mandy McLaughlin | Phone | app | 5h | ●Responded | 7/11 | — | — | Sep 30, 2025 | - |
| 27554953 | Allergic reaction concern | Solved | Normal | Alexis Schmidt | — |  Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 90780829 | Missing samples in order | Pending | Normal | Alexis Schmidt | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Sep 1, 2025 | - |
| 49522446 | Refund not received | Pending | High | Alexis Schmidt | — |  Faith Hilll | bopis | - | —Skipped | — | — | — | Aug 23, 2025 | - | |
| 32981250 | App login problem | Solved | High | Alexis Schmidt | — | Yazmin Jast | Chat | vip | 6h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 06542000 | BOPIS pickup not ready | Solved | Normal | Alexis Schmidt | — | Katrina Johns | fragrancesamples | 2h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |
| 36965467 | Influencer code not working | Solved | Urgent | Alexis Schmidt | — | Eula McKenzie | Chat | vipgift-cardshipping | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 39010653 | Loyalty points not posting | Solved | Urgent | Alexis Schmidt | — | Dr. Mandy McLaughlin | Phone | bopisloyaltyvip | 6h | ●Responded | 2/5 | — | — | Jun 19, 2025 | - |
| 98014715 | Price match request | Closed | Normal | Alexis Schmidt | — | Yazmin Jast | wholesaleloyaltysamples | 8d 10h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 21, 2025 | |
| 22355391 | Question about product ingredients | Closed | Normal | Alexis Schmidt | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 | |
| 51856393 | Wholesale order question | Solved | Low | Alexis Schmidt | — | Tommy Kuvalis | vip | 4h | ○Sent, no reply | — | — | — | May 28, 2025 | - |