Lesly Watsica
olivia.bednar@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70605788 | Cancel order request | Open | Low | Lesly Watsica | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 65000791 | Question about product ingredients | Solved | Low | Lesly Watsica | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 67851566 | Pro discount enrollment | Closed | Low | Lesly Watsica | — |  Chaz Renner | Chat | loyaltydamaged | 3h | ●Responded | 5/5 | — | — | Apr 22, 2026 | Apr 24, 2026 |
| 29943180 | Cancel order request | Solved | Normal | Lesly Watsica | — |  Faith Hilll | shade-match | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 50066723 | Missing items in shipment | Closed | Normal | Lesly Watsica | — |  Mr. Cade Senger | — | 3d | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 16, 2026 | |
| 29652070 | Wrong shade sent | Closed | High | Lesly Watsica | — |  Darryl Jacobi | fragranceshade-matchrefund | 1d 6h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 3, 2026 | |
| 38146341 | App crashes at checkout | Solved | Low | Lesly Watsica | — |  Lily Raynor | shipping | 5h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 27457961 | Refund not received | Closed | Low | Lesly Watsica | — |  Amely Pacocha | Social | samples | 4h | ⊘Not fired | — | — | — | Mar 25, 2026 | Mar 28, 2026 |
| 37055246 | Wrong shade sent | Closed | Normal | Lesly Watsica | — |  Jacklyn Dare | — | 16h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 43304803 | Loyalty points not posting | Closed | Urgent | Lesly Watsica | — |  Eula McKenzie | Chat | shade-matchshippingrefund | 3h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 2, 2026 |
| 26485296 | Where is my order? | Solved | Normal | Lesly Watsica | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 70582486 | App crashes at checkout | Solved | Normal | Lesly Watsica | — | Eula McKenzie | Chat | shade-matchapp | 6h | ●Responded | 2/5 | — | — | Jan 16, 2026 | - |
| 34381314 | Allergic reaction concern | Solved | Urgent | Lesly Watsica | — |  Miss Amber Hintz Sr. | Chat | — | 5h | ●Responded | 1/5 | — | — | Jan 9, 2026 | - |
| 11727158 | Order arrived damaged | Closed | Normal | Lesly Watsica | — | Mr. Cade Senger | shippingvip | 1h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 7, 2025 | |
| 14292516 | Foundation match help | Closed | Normal | Lesly Watsica | — | Lily Raynor | fragrance | 18h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 6, 2025 | |
| 64406271 | Loyalty points not posting | Closed | Normal | Lesly Watsica | — | Chaz Renner | Social | shippingreturns | 2d 10h | ⊘Not fired | — | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 89975111 | Missing items in shipment | Solved | Normal | Lesly Watsica | — | Jacklyn Dare | returnsvip | 1d 8h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 86595015 | Item authenticity concern | Pending | High | Lesly Watsica | — | Amely Pacocha | samplesbopisvip | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 98795722 | Wholesale order question | Closed | Normal | Lesly Watsica | — | Darryl Jacobi | Chat | samples | 1d 17h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 15, 2025 |
| 25509814 | BOPIS pickup not ready | Closed | Normal | Lesly Watsica | — | Lily Raynor | Phone | — | 19h | ●Responded | 2/5 | — | — | Nov 5, 2025 | Nov 7, 2025 |
| 24121512 | Missing items in shipment | Solved | Low | Lesly Watsica | — | Julie Hodkiewicz | app | 2h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 89057881 | Address change after shipping | Closed | Normal | Lesly Watsica | — | Jacklyn Dare | — | 2h | ⊘Not fired | — | — | — | Sep 20, 2025 | Sep 24, 2025 | |
| 53244123 | Question about product ingredients | Solved | Normal | Lesly Watsica | — |  Ignatius Cummerata | — | 15h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 63204134 | BOPIS order cancelled at store | Closed | Normal | Lesly Watsica | — |  Oscar O'Hara | Chat | refundvipshade-match | 1d | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 |
| 24060737 | Wrong shade sent | Closed | Urgent | Lesly Watsica | — |  Dr. Mandy McLaughlin | Chat | wholesalegift-card | 18h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 24, 2025 |
| 84207612 | Allergic reaction concern | Closed | Normal | Lesly Watsica | — | Mr. Skyla Trantow | Phone | shade-match | 1h | ●Responded | 10/11 | — | — | Aug 14, 2025 | Aug 19, 2025 |
| 60824748 | BOPIS order cancelled at store | Solved | High | Lesly Watsica | — | Dr. Mandy McLaughlin | — | 3h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |
| 94178355 | App crashes at checkout | Solved | Normal | Lesly Watsica | — | Mr. Cade Senger | Chat | shade-matchreturnsinfluencer | 1d 10h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 42941977 | Allergic reaction concern | Open | Low | Lesly Watsica | — | Mr. Skyla Trantow | samplesrefundwholesale | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 94820530 | Discount code not working | Closed | Normal | Lesly Watsica | — | Eula McKenzie | shippingreturns | 21h | ●Responded | 9/11 | — | — | Jul 15, 2025 | Jul 20, 2025 | |
| 30477637 | Wholesale order question | Solved | Normal | Lesly Watsica | — | Chaz Renner | returns | 4h | ⊘Not fired | — | — | — | Jul 7, 2025 | - | |
| 89034892 | Where is my order? | Closed | Low | Lesly Watsica | — |  Tommy Kuvalis | influencerappsamples | 2h | ●Responded | 4/5 | — | — | Jul 6, 2025 | Jul 11, 2025 | |
| 01574496 | Price match request | Solved | Normal | Lesly Watsica | — | Lily Raynor | Chat | sampleswholesale | 2d 22h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - |
| 30640573 | App crashes at checkout | Solved | Normal | Lesly Watsica | — |  Kip Schroeder IV | Chat | damagedbopiswholesale | 4h | ●Responded | 1/5 | — | — | Jun 15, 2025 | - |
| 77441956 | Wholesale order question | Closed | Normal | Lesly Watsica | — | Oscar O'Hara | — | 1h | ●Responded | 1/5 | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 15818308 | Pro discount enrollment | Closed | Low | Lesly Watsica | — |  Yazmin Jast | vip | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 19, 2025 | |
| 51188947 | Foundation match help | Solved | High | Lesly Watsica | — |  Steve O'Conner | Chat | app | 14h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 80756869 | Wrong shade sent | Solved | Normal | Lesly Watsica | — |  Kaela Friesen | Chat | bopisinfluencer | 5h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - |
| 46775610 | Restock alert for backorder | Solved | Normal | Lesly Watsica | — |  Leonard Waters-Howell | Phone | shade-matchgift-cardvip | 16h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 65555219 | Question about product ingredients | Solved | Normal | Lesly Watsica | — | Kip Schroeder IV | fragranceshippingreturns | 11h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - |