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CustomersJimmie Klein

Jimmie Klein

chet_boyle@yahoo.com
Tickets39Responses9
Showing 1 - 39 of 39
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
36824760Loyalty points not postingSolvedNormalJimmie Klein—Faith HilllChat
vip
21h●Responded3/5——May 8, 2026-
36287878Lost package follow-upSolvedNormalJimmie Klein—Mr. Cade SengerChat
vip
2d 20h●Responded9/11——Apr 3, 2026-
57776446Price match requestClosedNormalJimmie Klein—Mr. Cade SengerEmail
shippingloyaltyreturns
6h○Sent, no reply———Mar 26, 2026Apr 2, 2026
55362458Insider tier issueOpenNormalJimmie Klein—Steve O'ConnerChat
influencerloyaltygift-card
-—Skipped———Mar 16, 2026-
01261155Birthday gift not receivedSolvedNormalJimmie Klein—Ignatius CummerataChat
loyaltyrefund
11h○Sent, no reply———Mar 5, 2026-
44190392BOPIS order cancelled at storeClosedHighJimmie Klein—Vilma GusikowskiSocial
vipfragrancebopis
12h⊘Not fired———Mar 2, 2026Mar 9, 2026
74957504Refund not receivedOpenNormalJimmie Klein—Miss Amber Hintz Sr.Chat
influencergift-cardsamples
-—Skipped———Feb 27, 2026-
58333721Missing samples in orderOpenLowJimmie Klein—Mr. Skyla TrantowSocial—-—Skipped———Feb 20, 2026-
26759831Wholesale order questionSolvedNormalJimmie Klein—Mr. Skyla TrantowChat—1h⊘Not fired———Jan 30, 2026-
96147343Discount code not workingOpenLowJimmie Klein—Dr. Mandy McLaughlinEmail
appsampleswholesale
-—Skipped———Jan 29, 2026-
89565985Address change after shippingSolvedLowJimmie Klein—Leonard Waters-HowellChat
shipping
23h○Sent, no reply———Jan 22, 2026-
40776657Loyalty points not postingClosedLowJimmie Klein—Chaz RennerEmail—9h○Sent, no reply———Jan 16, 2026Jan 22, 2026
97711058BOPIS pickup not readySolvedUrgentJimmie Klein—Yazmin JastEmail
loyaltyinfluencer
3h○Sent, no reply———Jan 3, 2026-
19790916Item authenticity concernOpenHighJimmie Klein—Faith HilllChat
influencer
-—Skipped———Jan 3, 2026-
24192756Shipping cost questionSolvedNormalJimmie Klein—Mr. Skyla TrantowEmail
influencerfragrance
1h○Sent, no reply———Dec 13, 2025-
98300493Gift card balance questionOpenHighJimmie Klein—Faith HilllEmail—-—Skipped———Dec 11, 2025-
94329128Store experience feedbackPendingNormalJimmie Klein—Dr. Mandy McLaughlinChat
gift-cardreturnsrefund
-—Skipped———Dec 11, 2025-
80671924Refund not receivedSolvedLowJimmie Klein—Leonard Waters-HowellChat
wholesaleloyaltyapp
6h○Sent, no reply———Dec 8, 2025-
74989597Where is my order?SolvedHighJimmie Klein—Steve O'ConnerEmail
loyaltybopis
2h○Sent, no reply———Dec 7, 2025-
80434197App login problemSolvedNormalJimmie Klein—Kaela FriesenEmail
returnssamplesshade-match
6h○Sent, no reply———Nov 28, 2025-
31873411BOPIS pickup not readySolvedNormalJimmie Klein—Faith HilllChat—4h○Sent, no reply———Nov 26, 2025-
65327829Order arrived damagedClosedNormalJimmie Klein—Mr. Cade SengerEmail
damaged
7h○Sent, no reply———Nov 14, 2025Nov 19, 2025
13748493Klarna / Afterpay split issueClosedNormalJimmie Klein—Oscar O'HaraEmail—4h●Responded10/11——Nov 12, 2025Nov 13, 2025
12260818Store experience feedbackSolvedUrgentJimmie Klein—Oscar O'HaraEmail—5h●Responded5/5——Oct 31, 2025-
46405311Foundation match helpClosedNormalJimmie Klein—Kip Schroeder IVEmail
damagedshippingrefund
4h●Responded4/5——Oct 15, 2025Oct 22, 2025
45363753Address change after shippingSolvedLowJimmie Klein—Leonard Waters-HowellPhone
vipsamplesrefund
8d 17h●Responded2/5——Oct 9, 2025-
56818161Shipping cost questionClosedNormalJimmie Klein—Eula McKenzieEmail—12h○Sent, no reply———Sep 18, 2025Sep 21, 2025
97832109Store experience feedbackSolvedUrgentJimmie Klein—Yazmin JastChat
samples
5h●Responded5/5——Sep 13, 2025-
98816107Cancel order requestClosedNormalJimmie Klein—Jacklyn DareEmail
sampleswholesalereturns
1h○Sent, no reply———Sep 7, 2025Sep 14, 2025
66515858Return after 30-day windowSolvedNormalJimmie Klein—Julie HodkiewiczEmail—3h●Responded1/11——Sep 4, 2025-
87976826App login problemOpenLowJimmie Klein—Jacklyn DareSocial
shade-matchvip
-—Skipped———Aug 20, 2025-
90876752Return after 30-day windowClosedNormalJimmie Klein—Lily RaynorChat
app
1d 3h○Sent, no reply———Aug 18, 2025Aug 23, 2025
19082768Klarna / Afterpay split issueSolvedNormalJimmie Klein—Vilma GusikowskiEmail
appreturnssamples
11h⊘Not fired———Jul 22, 2025-
67033289Foundation match helpClosedNormalJimmie Klein—Leonard Waters-HowellEmail
damagedreturnsfragrance
5h●Responded2/5——Jul 14, 2025Jul 20, 2025
08625906Missing items in shipmentSolvedNormalJimmie Klein—Yazmin JastPhone—2h○Sent, no reply———Jul 14, 2025-
77755357Shipping cost questionSolvedHighJimmie Klein—Darryl JacobiEmail
vipreturns
6h○Sent, no reply———Jul 11, 2025-
05719904BOPIS order cancelled at storeSolvedHighJimmie Klein—Dr. Mandy McLaughlinChat
returnsvipinfluencer
1h○Sent, no reply———Jun 26, 2025-
24084530Question about product ingredientsSolvedLowJimmie Klein—Lily RaynorPhone
loyaltyfragrancedamaged
1h○Sent, no reply———May 31, 2025-
22669281Missing samples in orderClosedUrgentJimmie Klein—Dr. Mandy McLaughlinEmail
wholesaleinfluencerreturns
1h○Sent, no reply———May 23, 2025May 25, 2025
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Properties

Customer
Name
Jimmie Klein
Email
chet_boyle@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
3,944
Lifetime spend
566
Last purchase
Feb 27, 2026
Skin tone
light-medium
Foundation shade
33N
Skin concerns
—
Allergies / restrictions
sulfate-free
Favorite brands
Diptyque
YTD spend
3,092
App installed
Yes
App last opened
Apr 16, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
48
Total orders
6
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 8, 2026
Responses
Avg rating
4.56