Jimmie Klein
chet_boyle@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36824760 | Loyalty points not posting | Solved | Normal | — | Chat | vip | 21h | ●Responded | 3/5 | — | — | May 8, 2026 | - | ||
| 36287878 | Lost package follow-up | Solved | Normal | — | Chat | vip | 2d 20h | ●Responded | 9/11 | — | — | Apr 3, 2026 | - | ||
| 57776446 | Price match request | Closed | Normal | — | shippingloyaltyreturns | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 2, 2026 | |||
| 55362458 | Insider tier issue | Open | Normal | — | Chat | influencerloyaltygift-card | - | —Skipped | — | — | — | Mar 16, 2026 | - | ||
| 01261155 | Birthday gift not received | Solved | Normal | — | Chat | loyaltyrefund | 11h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 44190392 | BOPIS order cancelled at store | Closed | High | — | Social | vipfragrancebopis | 12h | ⊘Not fired | — | — | — | Mar 2, 2026 | Mar 9, 2026 | ||
| 74957504 | Refund not received | Open | Normal | — | Chat | influencergift-cardsamples | - | —Skipped | — | — | — | Feb 27, 2026 | - | ||
| 58333721 | Missing samples in order | Open | Low | — | Social | — | - | —Skipped | — | — | — | Feb 20, 2026 | - | ||
| 26759831 | Wholesale order question | Solved | Normal | — | Chat | — | 1h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | ||
| 96147343 | Discount code not working | Open | Low | — | appsampleswholesale | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 89565985 | Address change after shipping | Solved | Low | — | Chat | shipping | 23h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | ||
| 40776657 | Loyalty points not posting | Closed | Low | — | — | 9h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 22, 2026 | |||
| 97711058 | BOPIS pickup not ready | Solved | Urgent | — | loyaltyinfluencer | 3h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |||
| 19790916 | Item authenticity concern | Open | High | — | Chat | influencer | - | —Skipped | — | — | — | Jan 3, 2026 | - | ||
| 24192756 | Shipping cost question | Solved | Normal | — | influencerfragrance | 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |||
| 98300493 | Gift card balance question | Open | High | — | — | - | —Skipped | — | — | — | Dec 11, 2025 | - | |||
| 94329128 | Store experience feedback | Pending | Normal | — | Chat | gift-cardreturnsrefund | - | —Skipped | — | — | — | Dec 11, 2025 | - | ||
| 80671924 | Refund not received | Solved | Low | — | Chat | wholesaleloyaltyapp | 6h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | ||
| 74989597 | Where is my order? | Solved | High | — | loyaltybopis | 2h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |||
| 80434197 | App login problem | Solved | Normal | — | returnssamplesshade-match | 6h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 31873411 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | ||
| 65327829 | Order arrived damaged | Closed | Normal | — | damaged | 7h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 19, 2025 | |||
| 13748493 | Klarna / Afterpay split issue | Closed | Normal | — | — | 4h | ●Responded | 10/11 | — | — | Nov 12, 2025 | Nov 13, 2025 | |||
| 12260818 | Store experience feedback | Solved | Urgent | — | — | 5h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |||
| 46405311 | Foundation match help | Closed | Normal | — | damagedshippingrefund | 4h | ●Responded | 4/5 | — | — | Oct 15, 2025 | Oct 22, 2025 | |||
| 45363753 | Address change after shipping | Solved | Low | — | Phone | vipsamplesrefund | 8d 17h | ●Responded | 2/5 | — | — | Oct 9, 2025 | - | ||
| 56818161 | Shipping cost question | Closed | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 | |||
| 97832109 | Store experience feedback | Solved | Urgent | — | Chat | samples | 5h | ●Responded | 5/5 | — | — | Sep 13, 2025 | - | ||
| 98816107 | Cancel order request | Closed | Normal | — | sampleswholesalereturns | 1h | ○Sent, no reply | — | — | — | Sep 7, 2025 | Sep 14, 2025 | |||
| 66515858 | Return after 30-day window | Solved | Normal | — | — | 3h | ●Responded | 1/11 | — | — | Sep 4, 2025 | - | |||
| 87976826 | App login problem | Open | Low | — | Social | shade-matchvip | - | —Skipped | — | — | — | Aug 20, 2025 | - | ||
| 90876752 | Return after 30-day window | Closed | Normal | — | Chat | app | 1d 3h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 23, 2025 | ||
| 19082768 | Klarna / Afterpay split issue | Solved | Normal | — | appreturnssamples | 11h | ⊘Not fired | — | — | — | Jul 22, 2025 | - | |||
| 67033289 | Foundation match help | Closed | Normal | — | damagedreturnsfragrance | 5h | ●Responded | 2/5 | — | — | Jul 14, 2025 | Jul 20, 2025 | |||
| 08625906 | Missing items in shipment | Solved | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | ||
| 77755357 | Shipping cost question | Solved | High | — | vipreturns | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 05719904 | BOPIS order cancelled at store | Solved | High | — | Chat | returnsvipinfluencer | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 24084530 | Question about product ingredients | Solved | Low | — | Phone | loyaltyfragrancedamaged | 1h | ○Sent, no reply | — | — | — | May 31, 2025 | - | ||
| 22669281 | Missing samples in order | Closed | Urgent | — | wholesaleinfluencerreturns | 1h | ○Sent, no reply | — | — | — | May 23, 2025 | May 25, 2025 |