Mindy Torphy
harry_monahan@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60397512 | Wrong shade sent | Solved | Urgent | Mindy Torphy | — |  Eula McKenzie | Phone | damaged | 1d 14h | ●Responded | 7/11 | — | — | May 22, 2026 | - |
| 99140506 | Insider tier issue | Open | Normal | Mindy Torphy | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | May 18, 2026 | - |
| 97989866 | Influencer code not working | Closed | Normal | Mindy Torphy | — |  Katrina Johns | damagedshade-matchfragrance | 3h | ●Responded | 3/5 | — | — | May 14, 2026 | May 16, 2026 | |
| 83270895 | Shipping cost question | Solved | Urgent | Mindy Torphy | — |  Oscar O'Hara | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 06537984 | Return after 30-day window | Closed | Normal | Mindy Torphy | — |  Mr. Eliza Gerhold IV | influencerreturns | 2d 13h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 98046518 | Address change after shipping | Pending | Normal | Mindy Torphy | — |  Leonard Waters-Howell | Chat | vipdamaged | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 06311311 | Birthday gift not received | Solved | Low | Mindy Torphy | — |  Chaz Renner | wholesaleloyalty | 16h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | |
| 14972229 | Restock alert for backorder | Closed | Normal | Mindy Torphy | — |  Kaela Friesen | shade-matchshippingsamples | 4h | ⊘Not fired | — | — | — | Mar 30, 2026 | Mar 31, 2026 | |
| 35872371 | Gift card balance question | Closed | Normal | Mindy Torphy | — |  Tommy Kuvalis | bopisreturns | 1d 7h | ●Responded | 3/5 | — | — | Mar 19, 2026 | Mar 22, 2026 | |
| 44478756 | BOPIS order cancelled at store | Solved | Normal | Mindy Torphy | — |  Mr. Cade Senger | shippingdamagedwholesale | 2h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | |
| 36233228 | App login problem | Closed | High | Mindy Torphy | — | Katrina Johns | bopis | 5h | ⊘Not fired | — | — | — | Mar 8, 2026 | Mar 9, 2026 | |
| 51069257 | Question about product ingredients | Open | Normal | Mindy Torphy | — | Mr. Eliza Gerhold IV | Chat | vipgift-cardreturns | - | —Skipped | — | — | — | Mar 7, 2026 | - |
| 29801016 | Discount code not working | Solved | Low | Mindy Torphy | — | Mr. Eliza Gerhold IV | Chat | vipgift-cardshipping | 3h | ●Responded | 5/5 | — | — | Mar 2, 2026 | - |
| 63378450 | Lost package follow-up | Solved | Normal | Mindy Torphy | — |  Amely Pacocha | app | 17h | ●Responded | 10/11 | — | — | Feb 22, 2026 | - | |
| 34204291 | Restock alert for backorder | Solved | Normal | Mindy Torphy | — |  Ignatius Cummerata | samples | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 77003547 | BOPIS pickup not ready | Solved | Low | Mindy Torphy | — |  Yazmin Jast | loyalty | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 65816274 | Item authenticity concern | Solved | Low | Mindy Torphy | — |  Julie Hodkiewicz | samplesshippingfragrance | 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 00946073 | Allergic reaction concern | Closed | Normal | Mindy Torphy | — | Yazmin Jast | returnsinfluencerdamaged | 10h | ●Responded | 4/5 | — | — | Jan 17, 2026 | Jan 25, 2026 | |
| 64052710 | Where is my order? | Solved | Normal | Mindy Torphy | — | Chaz Renner | samples | 1h | ⊘Not fired | — | — | — | Dec 1, 2025 | - | |
| 68924994 | Cancel order request | Closed | Normal | Mindy Torphy | — |  Miss Amber Hintz Sr. | Phone | — | 8h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 |
| 58090045 | Shipping cost question | Solved | Normal | Mindy Torphy | — | Julie Hodkiewicz | fragrancerefundshade-match | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 11311412 | Lost package follow-up | Closed | Normal | Mindy Torphy | — |  Kip Schroeder IV | Phone | fragrancesamples | 5h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 22, 2025 |
| 09515705 | Gift card balance question | Solved | Normal | Mindy Torphy | — | Kaela Friesen | Phone | — | 11h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 73302043 | Missing samples in order | Solved | Low | Mindy Torphy | — | Mr. Eliza Gerhold IV | shippingviployalty | 20h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |
| 60275108 | Birthday gift not received | Solved | Normal | Mindy Torphy | — |  Steve O'Conner | Chat | vip | 4h | ●Responded | 3/5 | — | — | Sep 19, 2025 | - |
| 54449999 | App login problem | Solved | Normal | Mindy Torphy | — | Katrina Johns | samplesrefund | 3h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - | |
| 93436216 | Order arrived damaged | Solved | Normal | Mindy Torphy | — | Katrina Johns | Chat | — | 2h | ●Responded | 1/5 | — | — | Sep 12, 2025 | - |
| 19319247 | Wholesale order question | Closed | Normal | Mindy Torphy | — | Steve O'Conner | — | 2h | ⊘Not fired | — | — | — | Sep 11, 2025 | Sep 12, 2025 | |
| 28096605 | Missing samples in order | Solved | Normal | Mindy Torphy | — | Leonard Waters-Howell | Chat | samplesbopisvip | 4h | ⊘Not fired | — | — | — | Aug 31, 2025 | - |
| 44983814 | Birthday gift not received | Solved | High | Mindy Torphy | — | Ignatius Cummerata | — | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 37398385 | Question about product ingredients | Solved | Low | Mindy Torphy | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 1/5 | — | — | Jul 22, 2025 | - | |
| 94897806 | Gift card balance question | Solved | Normal | Mindy Torphy | — | Katrina Johns | apployaltyrefund | 4h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - | |
| 96826547 | Price match request | Solved | Low | Mindy Torphy | — | Mr. Eliza Gerhold IV | Chat | returnsrefund | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - |
| 17719183 | Item authenticity concern | Open | Low | Mindy Torphy | — |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Jul 1, 2025 | - |
| 67722443 | App login problem | Solved | Low | Mindy Torphy | — | Kaela Friesen | Chat | app | 4h | ●Responded | 10/11 | — | — | Jun 29, 2025 | - |
| 55977332 | Order arrived damaged | Solved | Low | Mindy Torphy | — | Amely Pacocha | vip | 6h | ●Responded | 10/11 | — | — | Jun 28, 2025 | - | |
| 82242366 | Discount code not working | Solved | Normal | Mindy Torphy | — | Amely Pacocha | Chat | fragranceinfluencer | 5h | ●Responded | 5/5 | — | — | Jun 26, 2025 | - |
| 46942792 | Price match request | Solved | Normal | Mindy Torphy | — |  Darryl Jacobi | Chat | app | 5h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 66058777 | Birthday gift not received | Solved | Normal | Mindy Torphy | — | Steve O'Conner | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 92520378 | Missing items in shipment | Solved | Normal | Mindy Torphy | — | Mr. Cade Senger | Chat | damagedbopis | 2h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |