Tim Reynolds
misael.wiegand60@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68493277 | Store experience feedback | Pending | Normal | Tim Reynolds | — |  Faith Hilll | Chat | influencer | - | —Skipped | — | — | — | May 19, 2026 | - |
| 00570491 | Shipping cost question | Closed | Low | Tim Reynolds | — |  Oscar O'Hara | shade-matchfragrance | 2d 10h | ○Sent, no reply | — | — | — | May 4, 2026 | May 14, 2026 | |
| 93103081 | Where is my order? | Solved | High | Tim Reynolds | — |  Mr. Cade Senger | — | 12h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 31698278 | Pro discount enrollment | Closed | High | Tim Reynolds | — |  Chaz Renner | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 28, 2026 |
| 96804456 | Wholesale order question | Solved | High | Tim Reynolds | — |  Yazmin Jast | — | 3h | ●Responded | 1/5 | — | — | Apr 17, 2026 | - | |
| 95845245 | Wrong shade sent | Closed | Normal | Tim Reynolds | — | Mr. Cade Senger | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 23, 2026 |
| 84210349 | Return after 30-day window | Solved | Normal | Tim Reynolds | — |  Jacklyn Dare | refundshade-matchloyalty | 12h | ●Responded | 4/5 | — | — | Apr 10, 2026 | - | |
| 60978619 | Birthday gift not received | Solved | Normal | Tim Reynolds | — |  Miss Amber Hintz Sr. | Chat | loyaltyreturns | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 91496824 | Order arrived damaged | Solved | Normal | Tim Reynolds | — |  Mr. Lonie Hudson | Chat | bopisdamagedrefund | 1h | ●Responded | 5/5 | — | — | Mar 20, 2026 | - |
| 64660027 | Insider tier issue | Solved | Normal | Tim Reynolds | — | Jacklyn Dare | loyaltyvipfragrance | 1d | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 09334444 | Pro discount enrollment | Closed | Normal | Tim Reynolds | — |  Steve O'Conner | — | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 4, 2026 | |
| 72004749 | Birthday gift not received | Solved | Normal | Tim Reynolds | — | Mr. Lonie Hudson | Chat | returnsshade-match | 1d 4h | ●Responded | 1/5 | — | — | Feb 25, 2026 | - |
| 70115301 | Missing samples in order | Solved | High | Tim Reynolds | — |  Julie Hodkiewicz | gift-card | 3d 22h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 40238461 | Influencer code not working | Solved | Normal | Tim Reynolds | — | Miss Amber Hintz Sr. | Chat | — | 1h | ●Responded | 4/5 | — | — | Jan 26, 2026 | - |
| 91426778 | Return after 30-day window | Solved | Normal | Tim Reynolds | — | Mr. Lonie Hudson | refund | 1h | ●Responded | 3/5 | — | — | Jan 23, 2026 | - | |
| 40016506 | Item authenticity concern | Solved | Normal | Tim Reynolds | — |  Tommy Kuvalis | Chat | app | 2d 7h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 18581421 | Lost package follow-up | Open | High | Tim Reynolds | — | Yazmin Jast | Chat | appshipping | - | —Skipped | — | — | — | Jan 5, 2026 | - |
| 32668069 | Cancel subscription / Auto-replenish | Solved | Normal | Tim Reynolds | — | Mr. Lonie Hudson | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 78124382 | Klarna / Afterpay split issue | Closed | Normal | Tim Reynolds | — | Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 15, 2025 | |
| 30345805 | Where is my order? | Pending | Normal | Tim Reynolds | — |  Mr. Skyla Trantow | shipping | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 66617700 | Restock alert for backorder | Solved | Normal | Tim Reynolds | — | Jacklyn Dare | Chat | gift-cardrefund | 2d 9h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 40810354 | Where is my order? | Solved | Normal | Tim Reynolds | — |  Dr. Mandy McLaughlin | Phone | damagedvipshade-match | 2d 10h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 41958303 | Pro discount enrollment | Closed | Urgent | Tim Reynolds | — | Chaz Renner | Phone | — | 18h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 4, 2025 |
| 74458743 | Order arrived damaged | Open | Normal | Tim Reynolds | — |  Kaela Friesen | Chat | fragrance | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 28866370 | BOPIS order cancelled at store | Closed | Urgent | Tim Reynolds | — | Yazmin Jast | fragrance | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 24, 2025 | |
| 18916474 | Wholesale order question | Open | Normal | Tim Reynolds | — |  Eula McKenzie | samplesappshipping | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 24850913 | Item authenticity concern | Pending | Normal | Tim Reynolds | — |  Katrina Johns | Chat | loyaltysamples | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 04424012 | Missing items in shipment | Closed | Low | Tim Reynolds | — | Chaz Renner | gift-cardfragrance | 5h | ●Responded | 2/5 | — | — | Oct 16, 2025 | Oct 23, 2025 | |
| 97841933 | Return after 30-day window | Solved | Normal | Tim Reynolds | — |  Lily Raynor | Chat | damaged | 1d 16h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 35475365 | BOPIS order cancelled at store | Open | Low | Tim Reynolds | — | Julie Hodkiewicz | gift-cardbopis | - | —Skipped | — | — | — | Sep 24, 2025 | - | |
| 89880902 | Refund not received | Pending | Normal | Tim Reynolds | — |  Vilma Gusikowski | wholesale | - | —Skipped | — | — | — | Sep 12, 2025 | - | |
| 10091418 | Lost package follow-up | Solved | Low | Tim Reynolds | — | Mr. Lonie Hudson | Chat | gift-card | 1d 7h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - |
| 49293014 | Gift card balance question | Solved | Normal | Tim Reynolds | — | Mr. Skyla Trantow | Chat | fragrancewholesaleapp | 3h | ⊘Not fired | — | — | — | Aug 27, 2025 | - |
| 07693127 | Wholesale order question | Solved | Normal | Tim Reynolds | — | Kaela Friesen | Social | returns | 2h | ⊘Not fired | — | — | — | Aug 9, 2025 | - |
| 33728779 | Discount code not working | Closed | Low | Tim Reynolds | — | Jacklyn Dare | returns | 2d 6h | ●Responded | 1/5 | — | — | Aug 5, 2025 | Aug 13, 2025 | |
| 62743141 | Question about product ingredients | Closed | High | Tim Reynolds | — | Vilma Gusikowski | bopisfragrance | 18h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 7, 2025 | |
| 35884827 | Foundation match help | Closed | Normal | Tim Reynolds | — | Katrina Johns | damagedgift-card | 6h | ●Responded | 3/5 | — | — | Jul 31, 2025 | Aug 4, 2025 | |
| 04982676 | Discount code not working | Closed | Normal | Tim Reynolds | — | Katrina Johns | Chat | refund | 2h | ●Responded | 3/5 | — | — | Jul 22, 2025 | Jul 23, 2025 |
| 07469404 | Missing samples in order | Solved | Normal | Tim Reynolds | — | Mr. Lonie Hudson | vip | 4h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 28895327 | Pro discount enrollment | Solved | High | Tim Reynolds | — |  Kip Schroeder IV | influencerbopisfragrance | 1h | ●Responded | 5/5 | — | — | Jul 16, 2025 | - | |
| 36307051 | Foundation match help | Pending | Normal | Tim Reynolds | — | Vilma Gusikowski | Chat | returns | - | —Skipped | — | — | — | Jul 8, 2025 | - |
| 74473751 | Item authenticity concern | Solved | Normal | Tim Reynolds | — | Yazmin Jast | gift-cardfragrancedamaged | 4d 19h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 21282631 | Refund not received | Closed | Normal | Tim Reynolds | — |  Mr. Eliza Gerhold IV | refundappvip | 15h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 5, 2025 | |
| 88734087 | Discount code not working | Solved | Normal | Tim Reynolds | — | Vilma Gusikowski | damagedinfluencershipping | 19h | ●Responded | 4/11 | — | — | Jun 6, 2025 | - | |
| 06702774 | Foundation match help | Solved | High | Tim Reynolds | — | Oscar O'Hara | Chat | refundloyalty | 4d 1h | ●Responded | 3/5 | — | — | May 28, 2025 | - |