Santa Baumbach DVM
amira_rolfson95@gmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 62887392 | Birthday gift not received | Solved | Low | Santa Baumbach DVM | — |  Tommy Kuvalis | loyalty | 15h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 18261152 | Wholesale order question | Closed | Normal | Santa Baumbach DVM | — |  Mr. Skyla Trantow | Chat | wholesale | 2d 2h | ●Responded | 3/5 | — | — | Apr 22, 2026 | Apr 29, 2026 |
| 98641496 | Pro discount enrollment | Pending | Normal | Santa Baumbach DVM | — |  Mr. Cade Senger | Social | samplesappshade-match | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 81097594 | Refund not received | Solved | Normal | Santa Baumbach DVM | — |  Faith Hilll | appinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 88673831 | Gift card balance question | Solved | Normal | Santa Baumbach DVM | — |  Dr. Mandy McLaughlin | damagedshade-match | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 32504283 | Address change after shipping | Solved | Urgent | Santa Baumbach DVM | — |  Steve O'Conner | wholesalesamplesinfluencer | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 60164218 | Klarna / Afterpay split issue | Solved | High | Santa Baumbach DVM | — |  Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 79114853 | Allergic reaction concern | Solved | Urgent | Santa Baumbach DVM | — | Mr. Cade Senger | Chat | — | 1d 10h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 61189357 | Lost package follow-up | Pending | Normal | Santa Baumbach DVM | — | Faith Hilll | shade-matchbopisrefund | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 40744329 | Restock alert for backorder | Solved | Normal | Santa Baumbach DVM | — |  Julie Hodkiewicz | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 53282031 | App crashes at checkout | Solved | Low | Santa Baumbach DVM | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 77787494 | Refund not received | Solved | Normal | Santa Baumbach DVM | — |  Leonard Waters-Howell | Chat | influencer | 2h | ●Responded | 5/5 | — | — | Feb 28, 2026 | - |
| 83591036 | Influencer code not working | Solved | Normal | Santa Baumbach DVM | — | Tommy Kuvalis | Phone | shade-matchgift-cardinfluencer | 16h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 47385535 | Price match request | Closed | Low | Santa Baumbach DVM | — | Faith Hilll | — | 10h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Mar 3, 2026 | |
| 15871340 | Gift card balance question | Closed | High | Santa Baumbach DVM | — | Julie Hodkiewicz | Chat | samples | 11h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 26, 2026 |
| 71313101 | Price match request | Closed | Normal | Santa Baumbach DVM | — |  Eula McKenzie | Chat | damagedshade-match | 4d 8h | ●Responded | 7/11 | — | — | Feb 16, 2026 | Feb 26, 2026 |
| 63815815 | Pro discount enrollment | Solved | Low | Santa Baumbach DVM | — |  Mr. Lonie Hudson | vipinfluencerreturns | 1h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 65557976 | Refund not received | Solved | Low | Santa Baumbach DVM | — |  Ignatius Cummerata | loyalty | 16h | ⊘Not fired | — | — | — | Feb 4, 2026 | - | |
| 58316380 | BOPIS pickup not ready | Closed | Low | Santa Baumbach DVM | — | Steve O'Conner | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 27, 2026 | Feb 1, 2026 |
| 78504297 | Klarna / Afterpay split issue | Solved | Normal | Santa Baumbach DVM | — | Steve O'Conner | influencerfragrancevip | 2d 21h | ⊘Not fired | — | — | — | Jan 19, 2026 | - | |
| 74402712 | App crashes at checkout | Solved | Normal | Santa Baumbach DVM | — |  Vilma Gusikowski | Chat | — | 1d 11h | ●Responded | 4/5 | — | — | Jan 17, 2026 | - |
| 32507273 | Cancel subscription / Auto-replenish | Pending | Normal | Santa Baumbach DVM | — | Steve O'Conner | Chat | returnswholesalefragrance | - | —Skipped | — | — | — | Jan 8, 2026 | - |
| 27986546 | Shipping cost question | Solved | Low | Santa Baumbach DVM | — |  Amely Pacocha | samplesloyaltywholesale | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 54411659 | Lost package follow-up | Solved | Normal | Santa Baumbach DVM | — | Vilma Gusikowski | shippingdamagedwholesale | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 37298701 | Allergic reaction concern | Solved | Normal | Santa Baumbach DVM | — |  Oscar O'Hara | bopisvipinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 97616597 | Lost package follow-up | Solved | High | Santa Baumbach DVM | — |  Yazmin Jast | — | 3h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | |
| 22556122 | Price match request | Pending | Low | Santa Baumbach DVM | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Oct 25, 2025 | - | |
| 58028868 | Shipping cost question | Solved | Normal | Santa Baumbach DVM | — | Yazmin Jast | shade-matchreturns | 3d 1h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 90844790 | Missing items in shipment | Solved | Normal | Santa Baumbach DVM | — |  Miss Amber Hintz Sr. | gift-card | 21h | ⊘Not fired | — | — | — | Oct 20, 2025 | - | |
| 21325707 | Foundation match help | Pending | Normal | Santa Baumbach DVM | — | Faith Hilll | — | - | —Skipped | — | — | — | Oct 20, 2025 | - | |
| 13765884 | Store experience feedback | Pending | Low | Santa Baumbach DVM | — | Mr. Skyla Trantow | Chat | returnsdamagedsamples | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 61487259 | Gift card balance question | Solved | Low | Santa Baumbach DVM | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 51242862 | Return after 30-day window | Closed | Normal | Santa Baumbach DVM | — | Eula McKenzie | Phone | — | 3h | ●Responded | 10/11 | — | — | Oct 11, 2025 | Oct 15, 2025 |
| 85902596 | Discount code not working | Solved | Low | Santa Baumbach DVM | — | Leonard Waters-Howell | influencer | 2d 20h | ●Responded | 9/11 | — | — | Oct 1, 2025 | - | |
| 01079221 | Price match request | Solved | High | Santa Baumbach DVM | — | Mr. Cade Senger | samplesinfluencergift-card | 8h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 91135604 | BOPIS order cancelled at store | Closed | Normal | Santa Baumbach DVM | — | Eula McKenzie | vipwholesalegift-card | 4h | ●Responded | 9/11 | — | — | Sep 5, 2025 | Sep 10, 2025 | |
| 07675963 | Cancel order request | Closed | High | Santa Baumbach DVM | — | Eula McKenzie | refund | 17h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 03659378 | Return after 30-day window | Solved | Low | Santa Baumbach DVM | — |  Kaela Friesen | — | 12h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 41782249 | App login problem | Solved | Normal | Santa Baumbach DVM | — |  Chaz Renner | gift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 66989437 | Item authenticity concern | Solved | High | Santa Baumbach DVM | — |  Jacklyn Dare | bopisinfluencerdamaged | 5h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | |
| 24420058 | App crashes at checkout | Solved | Normal | Santa Baumbach DVM | — | Mr. Cade Senger | loyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 35944440 | Gift card balance question | Solved | Normal | Santa Baumbach DVM | — | Oscar O'Hara | — | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 29571522 | App login problem | Solved | Normal | Santa Baumbach DVM | — | Jacklyn Dare | Chat | loyaltyshippingsamples | 1d 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 25468610 | Shipping cost question | Solved | Normal | Santa Baumbach DVM | — | Oscar O'Hara | vipshippingapp | 21h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 88921633 | Insider tier issue | Solved | Normal | Santa Baumbach DVM | — | Dr. Mandy McLaughlin | bopissamples | 1d 7h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 87149328 | Missing samples in order | Solved | Normal | Santa Baumbach DVM | — | Darryl Jacobi | Phone | — | 5h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 66541527 | Store experience feedback | Closed | High | Santa Baumbach DVM | — | Kaela Friesen | Chat | refund | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |
| 81752480 | Lost package follow-up | Solved | High | Santa Baumbach DVM | — | Darryl Jacobi | vip | 12h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 40757526 | Where is my order? | Solved | Normal | Santa Baumbach DVM | — | Julie Hodkiewicz | Chat | — | 7d 1h | ○Sent, no reply | — | — | — | May 23, 2025 | - |