Margie Quigley-Boehm
wendy.jenkins59@gmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35691202 | Pro discount enrollment | Solved | Urgent | — | influencer | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |||
| 63573519 | Pro discount enrollment | Solved | Normal | — | shade-matchrefund | 5d 22h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |||
| 20506984 | Refund not received | Closed | Urgent | — | influencer | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 | |||
| 94283537 | Allergic reaction concern | Pending | Normal | — | Chat | vipgift-card | - | —Skipped | — | — | — | Mar 22, 2026 | - | ||
| 90075734 | Lost package follow-up | Solved | Normal | — | Chat | viployaltywholesale | 5h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | ||
| 32517426 | Restock alert for backorder | Solved | Normal | — | influencerbopis | 22h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |||
| 75317111 | Loyalty points not posting | Closed | Low | — | — | 5h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 2, 2026 | |||
| 39745374 | Influencer code not working | Solved | Normal | — | Social | samplesinfluencerreturns | 4h | ⊘Not fired | — | — | — | Feb 15, 2026 | - | ||
| 62137708 | BOPIS pickup not ready | Closed | Normal | — | damagedrefundsamples | 2h | ●Responded | 5/5 | — | — | Feb 11, 2026 | Feb 14, 2026 | |||
| 63740674 | App crashes at checkout | Closed | Low | — | shippingdamaged | 1d 2h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 12, 2026 | |||
| 34845830 | Loyalty points not posting | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 12, 2026 | |||
| 57351296 | Wrong shade sent | Solved | Normal | — | bopisshade-matchreturns | 4h | ⊘Not fired | — | — | — | Feb 5, 2026 | - | |||
| 15404562 | Item authenticity concern | Closed | Low | — | Chat | returns | 22h | ●Responded | 1/11 | — | — | Feb 3, 2026 | Feb 9, 2026 | ||
| 42829007 | Shipping cost question | Closed | Normal | — | Social | — | 1d 18h | ⊘Not fired | — | — | — | Feb 3, 2026 | Feb 12, 2026 | ||
| 64712173 | BOPIS order cancelled at store | Solved | Normal | — | shippingshade-matchvip | 5h | ●Responded | 2/5 | — | — | Jan 22, 2026 | - | |||
| 47690301 | App login problem | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 7, 2026 | |||
| 83125573 | Foundation match help | Pending | Low | — | Chat | shade-matchfragrance | - | —Skipped | — | — | — | Dec 31, 2025 | - | ||
| 85351876 | Birthday gift not received | Pending | Low | — | appfragrance | - | —Skipped | — | — | — | Dec 17, 2025 | - | |||
| 36443180 | Return after 30-day window | Closed | Normal | — | Chat | damagedbopis | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 15, 2025 | ||
| 62022464 | Item authenticity concern | Solved | Normal | — | Chat | — | 1h | ●Responded | 3/5 | — | — | Dec 1, 2025 | - | ||
| 21706820 | Cancel order request | Closed | Normal | — | shipping | 4h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 20, 2025 | |||
| 77369759 | Missing samples in order | Closed | Normal | — | refundsamples | 5h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 23, 2025 | |||
| 14946893 | Pro discount enrollment | Solved | Normal | — | Chat | loyaltysamplesrefund | 2d 3h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | ||
| 44821546 | Loyalty points not posting | Solved | Normal | — | Chat | fragranceshade-match | 9h | ●Responded | 3/5 | — | — | Oct 2, 2025 | - | ||
| 67795427 | Loyalty points not posting | Solved | Low | — | — | 3d 4h | ●Responded | 3/5 | — | — | Oct 1, 2025 | - | |||
| 56330384 | BOPIS order cancelled at store | Closed | High | — | shade-matchvip | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 5, 2025 | |||
| 29750859 | Missing items in shipment | Solved | Low | — | Phone | — | 17h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | ||
| 64098789 | Missing items in shipment | Solved | Normal | — | gift-card | 2d 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |||
| 90206112 | Store experience feedback | Closed | Normal | — | appwholesaleshade-match | 2h | ●Responded | 10/11 | — | — | Sep 17, 2025 | Sep 22, 2025 | |||
| 71956884 | Birthday gift not received | Solved | Low | — | shippingrefundbopis | 2d 8h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - | |||
| 03749259 | App login problem | Closed | Normal | — | — | 15h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 29, 2025 | |||
| 89272067 | Wrong shade sent | Solved | Normal | — | damaged | 3h | ●Responded | 4/5 | — | — | Aug 17, 2025 | - | |||
| 05466780 | Store experience feedback | Solved | Normal | — | Chat | bopis | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | ||
| 79007285 | App login problem | Solved | High | — | Chat | — | 2h | ●Responded | 10/11 | — | — | Aug 7, 2025 | - | ||
| 24113338 | Cancel order request | Solved | Normal | — | app | 6h | ●Responded | 5/5 | — | — | Aug 5, 2025 | - | |||
| 25029438 | Store experience feedback | Solved | Normal | — | Phone | bopisfragrance | 17h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | ||
| 44551700 | Cancel subscription / Auto-replenish | Solved | High | — | returnsshade-matchinfluencer | 6h | ⊘Not fired | — | — | — | Jul 31, 2025 | - | |||
| 92203982 | Birthday gift not received | Solved | Normal | — | loyaltyappgift-card | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 61169281 | Insider tier issue | Closed | Normal | — | shade-matchinfluencer | 18h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |||
| 55892324 | Influencer code not working | Solved | Normal | — | apprefund | 1d | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |||
| 15680994 | Where is my order? | Solved | Normal | — | Phone | loyaltyvip | 21h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 22066008 | Refund not received | Solved | Low | — | wholesaledamaged | 14h | ⊘Not fired | — | — | — | Jun 27, 2025 | - | |||
| 02600340 | Shipping cost question | Pending | High | — | vip | - | —Skipped | — | — | — | Jun 19, 2025 | - | |||
| 63269489 | Shipping cost question | Closed | Urgent | — | vip | 6h | ●Responded | 7/11 | — | — | Jun 13, 2025 | Jun 20, 2025 | |||
| 95823405 | Shipping cost question | Solved | Normal | — | influencer | 21h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - | |||
| 20472271 | Lost package follow-up | Pending | Normal | — | Chat | samplesshade-match | - | —Skipped | — | — | — | Jun 12, 2025 | - | ||
| 12062465 | Wholesale order question | Solved | Normal | — | Chat | damagedrefund | 3h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | ||
| 23756928 | Influencer code not working | Pending | Normal | — | appreturns | - | —Skipped | — | — | — | May 26, 2025 | - |