Dr. Salvatore Collins
jasmine.buckridge82@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20684410 | Lost package follow-up | Pending | Normal | Dr. Salvatore Collins | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | May 16, 2026 | - |
| 34491839 | Missing samples in order | Closed | Low | Dr. Salvatore Collins | — |  Oscar O'Hara | Chat | refundbopis | 20h | ○Sent, no reply | — | — | — | May 14, 2026 | May 22, 2026 |
| 17099100 | Influencer code not working | Pending | High | Dr. Salvatore Collins | — | Oscar O'Hara | Chat | gift-cardreturnssamples | - | —Skipped | — | — | — | May 8, 2026 | - |
| 63082351 | BOPIS order cancelled at store | Solved | Low | Dr. Salvatore Collins | — |  Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 03583230 | Allergic reaction concern | Solved | Normal | Dr. Salvatore Collins | — |  Tommy Kuvalis | Chat | damagedvipwholesale | 1d 20h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - |
| 84093104 | Order arrived damaged | Solved | Normal | Dr. Salvatore Collins | — |  Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 82887153 | Missing samples in order | Closed | Normal | Dr. Salvatore Collins | — |  Darryl Jacobi | Chat | wholesaleapp | 3h | ●Responded | 10/11 | — | — | Apr 11, 2026 | Apr 15, 2026 |
| 53903815 | Question about product ingredients | Solved | Low | Dr. Salvatore Collins | — |  Steve O'Conner | returnsdamaged | 20h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |
| 43503270 | Gift card balance question | Closed | Normal | Dr. Salvatore Collins | — |  Katrina Johns | — | 22h | ●Responded | 10/11 | — | — | Mar 29, 2026 | Apr 2, 2026 | |
| 95825748 | App login problem | Solved | Normal | Dr. Salvatore Collins | — |  Mr. Skyla Trantow | fragrance | 1h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - | |
| 11965700 | Shipping cost question | Closed | Normal | Dr. Salvatore Collins | — | Steve O'Conner | Chat | app | 1d 4h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 14, 2026 |
| 40051129 | Gift card balance question | Solved | Normal | Dr. Salvatore Collins | — |  Leonard Waters-Howell | Chat | shipping | 6h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - |
| 04863131 | Cancel subscription / Auto-replenish | Solved | Low | Dr. Salvatore Collins | — | Kaela Friesen | Chat | wholesalerefund | 11h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - |
| 17185155 | Loyalty points not posting | Closed | Normal | Dr. Salvatore Collins | — |  Mr. Cade Senger | bopis | 1d 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 3, 2026 | |
| 65319396 | Missing items in shipment | Solved | Normal | Dr. Salvatore Collins | — | Oscar O'Hara | — | 4h | ⊘Not fired | — | — | — | Feb 21, 2026 | - | |
| 04215397 | Store experience feedback | Closed | Low | Dr. Salvatore Collins | — |  Kip Schroeder IV | Social | shade-match | 1h | ⊘Not fired | — | — | — | Feb 21, 2026 | Feb 24, 2026 |
| 80270174 | Birthday gift not received | Solved | High | Dr. Salvatore Collins | — | Darryl Jacobi | returnsvip | 4h | ●Responded | 10/11 | — | — | Feb 8, 2026 | - | |
| 81560913 | Foundation match help | Solved | Normal | Dr. Salvatore Collins | — | Kaela Friesen | refundshade-match | 2h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 33545043 | Item authenticity concern | Closed | Normal | Dr. Salvatore Collins | — | Steve O'Conner | — | 20h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 12, 2026 | |
| 17752223 | Klarna / Afterpay split issue | Pending | Normal | Dr. Salvatore Collins | — |  Miss Amber Hintz Sr. | Chat | vip | - | —Skipped | — | — | — | Feb 4, 2026 | - |
| 19704869 | Foundation match help | Solved | Low | Dr. Salvatore Collins | — |  Yazmin Jast | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 06961518 | Question about product ingredients | Solved | Urgent | Dr. Salvatore Collins | — |  Eula McKenzie | — | 7h | ●Responded | 4/5 | — | — | Jan 26, 2026 | - | |
| 48029357 | App crashes at checkout | Closed | High | Dr. Salvatore Collins | — | Miss Amber Hintz Sr. | — | 7d 10h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Feb 8, 2026 | |
| 79269429 | Wrong shade sent | Closed | Low | Dr. Salvatore Collins | — | Leonard Waters-Howell | Chat | appinfluencer | 2d 22h | ●Responded | 4/5 | — | — | Jan 22, 2026 | Jan 31, 2026 |
| 95228226 | Wholesale order question | Solved | Low | Dr. Salvatore Collins | — |  Garth Dooley | returnsrefund | 2d 20h | ●Responded | 3/5 | — | — | Jan 22, 2026 | - | |
| 34719616 | Store experience feedback | Pending | Urgent | Dr. Salvatore Collins | — |  Faith Hilll | Chat | damagedfragranceinfluencer | - | —Skipped | — | — | — | Jan 17, 2026 | - |
| 33128954 | Klarna / Afterpay split issue | Pending | Low | Dr. Salvatore Collins | — |  Ignatius Cummerata | Chat | vip | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 41436169 | Shipping cost question | Solved | Normal | Dr. Salvatore Collins | — | Oscar O'Hara | Social | — | 5h | ⊘Not fired | — | — | — | Jan 12, 2026 | - |
| 00211689 | BOPIS pickup not ready | Solved | Normal | Dr. Salvatore Collins | — |  Mr. Lonie Hudson | samplesvipfragrance | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 53723972 | Wrong shade sent | Solved | Normal | Dr. Salvatore Collins | — | Garth Dooley | — | 2h | ●Responded | 4/5 | — | — | Dec 31, 2025 | - | |
| 46599056 | Influencer code not working | Solved | Normal | Dr. Salvatore Collins | — | Tommy Kuvalis | Social | wholesale | 4h | ⊘Not fired | — | — | — | Dec 19, 2025 | - |
| 46656685 | BOPIS order cancelled at store | Solved | High | Dr. Salvatore Collins | — | Oscar O'Hara | Chat | fragrance | 1h | ●Responded | 10/11 | — | — | Nov 25, 2025 | - |
| 42343716 | Discount code not working | Open | Low | Dr. Salvatore Collins | — | Chaz Renner | — | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 23240324 | Order arrived damaged | Pending | Normal | Dr. Salvatore Collins | — | Chaz Renner | Chat | damaged | - | —Skipped | — | — | — | Oct 20, 2025 | - |
| 94653211 | Klarna / Afterpay split issue | Pending | Normal | Dr. Salvatore Collins | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Oct 18, 2025 | - | |
| 60982296 | Refund not received | Solved | High | Dr. Salvatore Collins | — | Darryl Jacobi | vipfragrance | 6h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - | |
| 23507784 | Lost package follow-up | Solved | High | Dr. Salvatore Collins | — | Ignatius Cummerata | fragrancedamaged | 1d 7h | ●Responded | 1/11 | — | — | Oct 10, 2025 | - | |
| 52084899 | Item authenticity concern | Pending | Normal | Dr. Salvatore Collins | — | Darryl Jacobi | Social | influencerapp | - | —Skipped | — | — | — | Oct 4, 2025 | - |
| 81113541 | Item authenticity concern | Closed | Low | Dr. Salvatore Collins | — | Miss Amber Hintz Sr. | — | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 19644476 | Question about product ingredients | Pending | Normal | Dr. Salvatore Collins | — | Eula McKenzie | loyaltygift-card | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 79800578 | Refund not received | Solved | Low | Dr. Salvatore Collins | — | Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 46186889 | Question about product ingredients | Solved | Normal | Dr. Salvatore Collins | — |  Vilma Gusikowski | refundinfluencervip | 22h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 36939708 | App crashes at checkout | Closed | High | Dr. Salvatore Collins | — | Garth Dooley | Social | samples | 1h | ⊘Not fired | — | — | — | Aug 29, 2025 | Aug 30, 2025 |
| 79202047 | Missing items in shipment | Solved | High | Dr. Salvatore Collins | — |  Jacklyn Dare | Chat | returnsshade-matchapp | 1h | ●Responded | 4/5 | — | — | Aug 22, 2025 | - |
| 98650749 | Cancel subscription / Auto-replenish | Solved | Low | Dr. Salvatore Collins | — | Mr. Lonie Hudson | — | 8h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 67683665 | App login problem | Closed | Low | Dr. Salvatore Collins | — | Dr. Mandy McLaughlin | Phone | fragrancebopisgift-card | 1h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 20, 2025 |
| 16466117 | Store experience feedback | Closed | High | Dr. Salvatore Collins | — | Vilma Gusikowski | bopisdamaged | 4h | ●Responded | 10/11 | — | — | Aug 15, 2025 | Aug 17, 2025 | |
| 15653093 | Cancel subscription / Auto-replenish | Pending | Low | Dr. Salvatore Collins | — | Chaz Renner | Chat | samples | - | —Skipped | — | — | — | Aug 4, 2025 | - |
| 56217315 | Refund not received | Open | High | Dr. Salvatore Collins | — | Oscar O'Hara | samples | - | —Skipped | — | — | — | Jul 26, 2025 | - | |
| 59026894 | Cancel subscription / Auto-replenish | Solved | High | Dr. Salvatore Collins | — | Kaela Friesen | shippingloyaltyrefund | 15h | ●Responded | 1/5 | — | — | Jul 24, 2025 | - |