Mrs. Penny Muller-Howell
amelia.boehm-lemke@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53145651 | App crashes at checkout | Closed | Urgent | Mrs. Penny Muller-Howell | — |  Mr. Cade Senger | Chat | — | 16h | ●Responded | 5/5 | — | — | May 18, 2026 | May 26, 2026 |
| 79226417 | Cancel subscription / Auto-replenish | Pending | High | Mrs. Penny Muller-Howell | — |  Garth Dooley | returnsrefund | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 16084663 | Item authenticity concern | Closed | Low | Mrs. Penny Muller-Howell | — |  Oscar O'Hara | Social | — | 6h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 24, 2026 |
| 28561749 | Wrong shade sent | Solved | High | Mrs. Penny Muller-Howell | — |  Lily Raynor | Chat | influencerdamagedgift-card | 3h | ●Responded | 4/5 | — | — | Apr 11, 2026 | - |
| 43177999 | Shipping cost question | Closed | Low | Mrs. Penny Muller-Howell | — |  Yazmin Jast | gift-card | 2h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 53029631 | Insider tier issue | Closed | Normal | Mrs. Penny Muller-Howell | — |  Kip Schroeder IV | shippingbopis | 15h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 | |
| 65925562 | Discount code not working | Solved | Normal | Mrs. Penny Muller-Howell | — |  Jacklyn Dare | — | 8h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 34022059 | Where is my order? | Solved | Low | Mrs. Penny Muller-Howell | — |  Faith Hilll | — | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 03815427 | Foundation match help | Solved | Normal | Mrs. Penny Muller-Howell | — | Mr. Cade Senger | Chat | bopisshipping | 4h | ●Responded | 4/5 | — | — | Mar 21, 2026 | - |
| 51165386 | Restock alert for backorder | Solved | Normal | Mrs. Penny Muller-Howell | — |  Vilma Gusikowski | Chat | samplesvipdamaged | 2d 9h | ●Responded | 1/11 | — | — | Mar 19, 2026 | - |
| 27912334 | Discount code not working | Solved | Normal | Mrs. Penny Muller-Howell | — |  Mr. Lonie Hudson | — | 4h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | |
| 92986400 | Gift card balance question | Solved | Normal | Mrs. Penny Muller-Howell | — |  Steve O'Conner | Chat | returnsrefundvip | 2d 23h | ●Responded | 1/11 | — | — | Mar 9, 2026 | - |
| 96758591 | Birthday gift not received | Solved | Normal | Mrs. Penny Muller-Howell | — |  Miss Amber Hintz Sr. | vip | 9d 2h | ●Responded | 1/5 | — | — | Mar 4, 2026 | - | |
| 16876837 | Klarna / Afterpay split issue | Closed | High | Mrs. Penny Muller-Howell | — | Mr. Lonie Hudson | returns | 21h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Feb 26, 2026 | |
| 51423595 | Shipping cost question | Solved | High | Mrs. Penny Muller-Howell | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 09511226 | Wholesale order question | Closed | Normal | Mrs. Penny Muller-Howell | — |  Ignatius Cummerata | app | 9d 18h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Mar 2, 2026 | |
| 20587580 | Price match request | Solved | Low | Mrs. Penny Muller-Howell | — |  Mr. Skyla Trantow | gift-card | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 45123385 | Where is my order? | Closed | Low | Mrs. Penny Muller-Howell | — | Mr. Cade Senger | samplesshippingapp | 9d 2h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 9, 2026 | |
| 50891553 | Klarna / Afterpay split issue | Solved | Normal | Mrs. Penny Muller-Howell | — |  Katrina Johns | Social | vip | 1h | ⊘Not fired | — | — | — | Jan 29, 2026 | - |
| 81765427 | Restock alert for backorder | Pending | Normal | Mrs. Penny Muller-Howell | — | Oscar O'Hara | Chat | returnsloyalty | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 04768046 | Loyalty points not posting | Solved | Low | Mrs. Penny Muller-Howell | — | Katrina Johns | bopisshipping | 17h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | |
| 81489854 | Return after 30-day window | Solved | Normal | Mrs. Penny Muller-Howell | — | Oscar O'Hara | Chat | refund | 5h | ●Responded | 2/5 | — | — | Jan 5, 2026 | - |
| 61088378 | Foundation match help | Solved | Low | Mrs. Penny Muller-Howell | — |  Julie Hodkiewicz | damagedapp | 4h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | |
| 80750837 | Refund not received | Closed | High | Mrs. Penny Muller-Howell | — | Steve O'Conner | Social | — | 3h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 16, 2025 |
| 20869841 | Order arrived damaged | Solved | Normal | Mrs. Penny Muller-Howell | — | Ignatius Cummerata | Chat | — | 8d 17h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 24687060 | Cancel order request | Pending | Normal | Mrs. Penny Muller-Howell | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Dec 3, 2025 | - |
| 57560859 | Wrong shade sent | Closed | Normal | Mrs. Penny Muller-Howell | — | Garth Dooley | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 7, 2025 |
| 79264767 | Klarna / Afterpay split issue | Solved | Normal | Mrs. Penny Muller-Howell | — |  Amely Pacocha | Phone | app | 1h | ●Responded | 3/5 | — | — | Nov 28, 2025 | - |
| 67888978 | Missing samples in order | Solved | Low | Mrs. Penny Muller-Howell | — | Steve O'Conner | wholesalesamples | 5h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 48598083 | Question about product ingredients | Solved | Normal | Mrs. Penny Muller-Howell | — | Ignatius Cummerata | influencer | 3h | ●Responded | 3/5 | — | — | Nov 10, 2025 | - | |
| 07701278 | Discount code not working | Pending | Urgent | Mrs. Penny Muller-Howell | — | Mr. Cade Senger | Chat | damagedapp | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 18963621 | Allergic reaction concern | Solved | High | Mrs. Penny Muller-Howell | — |  Tommy Kuvalis | Social | refund | 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 11996864 | Cancel order request | Closed | Low | Mrs. Penny Muller-Howell | — |  Eula McKenzie | Chat | refund | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 27, 2025 |
| 78454369 | Where is my order? | Closed | Normal | Mrs. Penny Muller-Howell | — | Garth Dooley | Chat | shade-match | 14h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 23, 2025 |
| 94197959 | Birthday gift not received | Closed | Normal | Mrs. Penny Muller-Howell | — | Miss Amber Hintz Sr. | vip | 6h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 11, 2025 | |
| 17324275 | Discount code not working | Solved | Normal | Mrs. Penny Muller-Howell | — | Faith Hilll | Phone | damagedappgift-card | 4d 16h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 29910003 | Loyalty points not posting | Solved | Low | Mrs. Penny Muller-Howell | — | Miss Amber Hintz Sr. | — | 2d 14h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 92165385 | Missing samples in order | Solved | Low | Mrs. Penny Muller-Howell | — | Garth Dooley | — | 6h | ●Responded | 3/5 | — | — | Sep 10, 2025 | - | |
| 44539550 | Lost package follow-up | Closed | Low | Mrs. Penny Muller-Howell | — | Katrina Johns | — | 21h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | |
| 08851084 | Return after 30-day window | Solved | Normal | Mrs. Penny Muller-Howell | — | Katrina Johns | loyaltyvipfragrance | 2h | ●Responded | 9/11 | — | — | Aug 25, 2025 | - | |
| 49760681 | Foundation match help | Solved | Low | Mrs. Penny Muller-Howell | — | Kip Schroeder IV | Chat | — | 3d 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 08930940 | Discount code not working | Closed | Normal | Mrs. Penny Muller-Howell | — | Jacklyn Dare | Phone | damagedinfluencer | 2d 4h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 11, 2025 |
| 09297421 | Gift card balance question | Solved | High | Mrs. Penny Muller-Howell | — | Kip Schroeder IV | influencer | 11h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 98495416 | Missing samples in order | Solved | Normal | Mrs. Penny Muller-Howell | — |  Darryl Jacobi | Phone | refundshipping | 2d 14h | ⊘Not fired | — | — | — | Jul 28, 2025 | - |
| 16654607 | Allergic reaction concern | Solved | Low | Mrs. Penny Muller-Howell | — |  Leonard Waters-Howell | Chat | — | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 44763681 | Wholesale order question | Closed | Low | Mrs. Penny Muller-Howell | — | Kip Schroeder IV | Chat | samples | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 14, 2025 |
| 38542312 | Pro discount enrollment | Closed | High | Mrs. Penny Muller-Howell | — |  Chaz Renner | shippingbopis | 1h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |
| 82603064 | Question about product ingredients | Solved | Normal | Mrs. Penny Muller-Howell | — | Oscar O'Hara | wholesalesamplesshade-match | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 19054124 | Shipping cost question | Solved | High | Mrs. Penny Muller-Howell | — | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | May 24, 2025 | - |