Dr. Liam Waelchi
rory_haley@hotmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 61555361Insider tier issue | Dr. Liam Waelchi |  Steve O'Conner | May 9, 2026, 10:07 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 55475428Address change after shipping | Dr. Liam Waelchi |  Oscar O'Hara | Mar 22, 2026, 6:01 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 88278965Loyalty points not posting | Dr. Liam Waelchi |  Garth Dooley | Mar 13, 2026, 12:52 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 49502279Return after 30-day window | Dr. Liam Waelchi |  Mr. Eliza Gerhold IV | Feb 7, 2026, 4:41 PM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 72990951Item authenticity concern | Dr. Liam Waelchi |  Kip Schroeder IV | Dec 4, 2025, 10:29 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 74504827Refund not received | Dr. Liam Waelchi |  Miss Amber Hintz Sr. | Nov 17, 2025, 9:53 AM |
| 5/5 | Improve the in-store digital experience. | 53830404BOPIS order cancelled at store | Dr. Liam Waelchi |  Kaela Friesen | Nov 15, 2025, 10:45 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 38435767Where is my order? | Dr. Liam Waelchi |  Chaz Renner | Nov 14, 2025, 2:29 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 76856448Allergic reaction concern | Dr. Liam Waelchi |  Darryl Jacobi | Nov 13, 2025, 10:32 AM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 58756282Pro discount enrollment | Dr. Liam Waelchi |  Mr. Cade Senger | Nov 4, 2025, 10:07 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 78923357Allergic reaction concern | Dr. Liam Waelchi | Kaela Friesen | Sep 16, 2025, 1:00 PM |
| 9/11 | The selection, the service, the app — all top tier. | 25853256Cancel order request | Dr. Liam Waelchi |  Jacklyn Dare | Sep 7, 2025, 2:29 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 59099368Klarna / Afterpay split issue | Dr. Liam Waelchi |  Lily Raynor | Aug 25, 2025, 11:46 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 07847587Pro discount enrollment | Dr. Liam Waelchi | Miss Amber Hintz Sr. | Aug 11, 2025, 12:35 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 71413693Foundation match help | Dr. Liam Waelchi | Mr. Cade Senger | Aug 7, 2025, 4:38 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 17963927Order arrived damaged | Dr. Liam Waelchi | Garth Dooley | Jul 26, 2025, 10:41 AM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 16241537App crashes at checkout | Dr. Liam Waelchi |  Eula McKenzie | Jul 11, 2025, 5:55 AM |