Shelia Kerluke
ollie_koelpin@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 52557055Discount code not working | Shelia Kerluke |  Amely Pacocha | Mar 20, 2026, 10:37 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 81715311Cancel subscription / Auto-replenish | Shelia Kerluke |  Kaela Friesen | Mar 10, 2026, 10:28 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 58751111Discount code not working | Shelia Kerluke |  Leonard Waters-Howell | Jan 2, 2026, 3:44 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 80659498Price match request | Shelia Kerluke |  Eula McKenzie | Dec 19, 2025, 1:59 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 19607890Insider tier issue | Shelia Kerluke |  Kip Schroeder IV | Dec 14, 2025, 9:37 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 55434459Restock alert for backorder | Shelia Kerluke |  Yazmin Jast | Nov 26, 2025, 10:01 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 02740330Question about product ingredients | Shelia Kerluke | Amely Pacocha | Oct 9, 2025, 5:52 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 54009778Order arrived damaged | Shelia Kerluke |  Dr. Mandy McLaughlin | Sep 22, 2025, 4:19 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 43589989Where is my order? | Shelia Kerluke |  Mr. Eliza Gerhold IV | Aug 31, 2025, 4:59 PM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 64070249Insider tier issue | Shelia Kerluke |  Oscar O'Hara | Aug 24, 2025, 12:39 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 63646522Discount code not working | Shelia Kerluke | Leonard Waters-Howell | Aug 7, 2025, 1:12 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 22263747Cancel subscription / Auto-replenish | Shelia Kerluke |  Lily Raynor | Jun 24, 2025, 9:33 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 38818312Missing samples in order | Shelia Kerluke | Yazmin Jast | Jun 24, 2025, 4:38 PM |