Gennaro Jaskolski
jade41@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 88875941 | Where is my order? | Solved | Normal | Gennaro Jaskolski | — |  Oscar O'Hara | bopiswholesale | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 67227072 | Shipping cost question | Solved | Normal | Gennaro Jaskolski | — |  Mr. Skyla Trantow | shipping | 2d 8h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 28550776 | Where is my order? | Solved | High | Gennaro Jaskolski | — |  Katrina Johns | damaged | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 34924579 | Shipping cost question | Solved | Normal | Gennaro Jaskolski | — |  Steve O'Conner | Phone | wholesale | 10h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 43461903 | Missing items in shipment | Solved | Normal | Gennaro Jaskolski | — |  Kaela Friesen | vipshippingshade-match | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 29938576 | Where is my order? | Solved | High | Gennaro Jaskolski | — | Kaela Friesen | returns | 7d 10h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 86984463 | Lost package follow-up | Solved | High | Gennaro Jaskolski | — | Kaela Friesen | Social | vipapp | 2h | ⊘Not fired | — | — | — | Mar 24, 2026 | - |
| 99929831 | Lost package follow-up | Solved | Normal | Gennaro Jaskolski | — | Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 72198141 | Order arrived damaged | Pending | Low | Gennaro Jaskolski | — |  Lily Raynor | returnsbopisdamaged | - | —Skipped | — | — | — | Mar 15, 2026 | - | |
| 05623397 | Gift card balance question | Solved | Normal | Gennaro Jaskolski | — |  Darryl Jacobi | Social | refund | 5h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 45150189 | BOPIS order cancelled at store | Closed | High | Gennaro Jaskolski | — |  Amely Pacocha | Chat | vipshade-match | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 2, 2026 |
| 90218997 | Cancel subscription / Auto-replenish | Solved | Normal | Gennaro Jaskolski | — |  Yazmin Jast | refund | 1d 15h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 58817264 | Discount code not working | Solved | Low | Gennaro Jaskolski | — |  Chaz Renner | Chat | refundvip | 1h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 92989081 | Store experience feedback | Solved | High | Gennaro Jaskolski | — | Chaz Renner | shippingloyaltyfragrance | 2d 4h | ●Responded | 4/5 | — | — | Dec 27, 2025 | - | |
| 42453179 | Wrong shade sent | Solved | Normal | Gennaro Jaskolski | — |  Kip Schroeder IV | bopissamples | 6h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 24847817 | Question about product ingredients | Solved | Normal | Gennaro Jaskolski | — | Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |
| 07828814 | Refund not received | Solved | Normal | Gennaro Jaskolski | — |  Ignatius Cummerata | Chat | — | 9h | ⊘Not fired | — | — | — | Nov 21, 2025 | - |
| 07111765 | Klarna / Afterpay split issue | Solved | Normal | Gennaro Jaskolski | — | Yazmin Jast | Chat | — | 4h | ●Responded | 4/5 | — | — | Nov 7, 2025 | - |
| 65643722 | Discount code not working | Solved | Urgent | Gennaro Jaskolski | — | Yazmin Jast | damagedgift-cardshade-match | 14h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | |
| 43386084 | Wrong shade sent | Closed | Normal | Gennaro Jaskolski | — | Steve O'Conner | — | 19h | ●Responded | 3/5 | — | — | Oct 12, 2025 | Oct 19, 2025 | |
| 65423164 | Shipping cost question | Solved | Normal | Gennaro Jaskolski | — | Amely Pacocha | Chat | damaged | 12h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 40072128 | Loyalty points not posting | Closed | Normal | Gennaro Jaskolski | — |  Mr. Cade Senger | gift-card | 21h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 3, 2025 | |
| 36563677 | Restock alert for backorder | Solved | Normal | Gennaro Jaskolski | — | Ignatius Cummerata | — | 18h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 97959810 | Lost package follow-up | Solved | Normal | Gennaro Jaskolski | — |  Jacklyn Dare | Chat | bopis | 11h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 36958556 | Insider tier issue | Open | Normal | Gennaro Jaskolski | — |  Mr. Eliza Gerhold IV | shipping | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 77538876 | Insider tier issue | Solved | Normal | Gennaro Jaskolski | — | Kaela Friesen | influencerdamagedsamples | 3h | ●Responded | 3/5 | — | — | Sep 4, 2025 | - | |
| 20686755 | App login problem | Solved | Normal | Gennaro Jaskolski | — | Mr. Cade Senger | Chat | shipping | 3h | ●Responded | 4/5 | — | — | Sep 1, 2025 | - |
| 77537073 | Birthday gift not received | Closed | Low | Gennaro Jaskolski | — |  Faith Hilll | — | 18h | ⊘Not fired | — | — | — | Aug 24, 2025 | Aug 30, 2025 | |
| 35950730 | BOPIS pickup not ready | Closed | High | Gennaro Jaskolski | — | Steve O'Conner | wholesale | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 | |
| 15522064 | Birthday gift not received | Open | Urgent | Gennaro Jaskolski | — | Lily Raynor | Phone | — | - | —Skipped | — | — | — | Aug 1, 2025 | - |
| 65196161 | Lost package follow-up | Solved | Normal | Gennaro Jaskolski | — | Oscar O'Hara | vipreturns | 19h | ●Responded | 7/11 | — | — | Jul 24, 2025 | - | |
| 58238442 | Missing samples in order | Closed | Normal | Gennaro Jaskolski | — |  Julie Hodkiewicz | shade-matchapprefund | 6h | ●Responded | 5/5 | — | — | Jul 19, 2025 | Jul 25, 2025 | |
| 02465226 | Shipping cost question | Closed | Normal | Gennaro Jaskolski | — | Darryl Jacobi | damagedapp | 2d | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 22, 2025 | |
| 71009760 | Where is my order? | Solved | Normal | Gennaro Jaskolski | — |  Dr. Mandy McLaughlin | Phone | returns | 18h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - |
| 42908711 | Foundation match help | Solved | High | Gennaro Jaskolski | — | Jacklyn Dare | fragrancebopisshipping | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 37995357 | Wrong shade sent | Solved | Low | Gennaro Jaskolski | — | Steve O'Conner | influencer | 22h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 08443193 | Wrong shade sent | Solved | Urgent | Gennaro Jaskolski | — |  Eula McKenzie | Social | influencer | 9h | ⊘Not fired | — | — | — | Jul 10, 2025 | - |
| 51110395 | BOPIS pickup not ready | Closed | Normal | Gennaro Jaskolski | — | Lily Raynor | — | 8d 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 18, 2025 | |
| 32199396 | BOPIS pickup not ready | Pending | Low | Gennaro Jaskolski | — | Katrina Johns | Chat | gift-cardshippingrefund | - | —Skipped | — | — | — | Jun 19, 2025 | - |
| 02189852 | Address change after shipping | Solved | Urgent | Gennaro Jaskolski | — | Julie Hodkiewicz | — | 11h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |