Salvatore Hammes
janis_green-dickinson@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50559549 | App crashes at checkout | Pending | Normal | Salvatore Hammes | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | May 18, 2026 | - |
| 72921788 | Loyalty points not posting | Solved | Normal | Salvatore Hammes | — |  Mr. Eliza Gerhold IV | fragranceloyalty | 4h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 52425465 | Missing samples in order | Closed | Normal | Salvatore Hammes | — |  Leonard Waters-Howell | Chat | influencershippingfragrance | 8h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 20, 2026 |
| 67828143 | Influencer code not working | Closed | Normal | Salvatore Hammes | — |  Mr. Lonie Hudson | gift-card | 1h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 4, 2026 | |
| 25030943 | BOPIS order cancelled at store | Solved | Normal | Salvatore Hammes | — |  Oscar O'Hara | Social | samplesshippingbopis | 2h | ⊘Not fired | — | — | — | Mar 18, 2026 | - |
| 75920697 | Price match request | Solved | Normal | Salvatore Hammes | — | Oscar O'Hara | — | 2h | ●Responded | 5/5 | — | — | Mar 18, 2026 | - | |
| 49627303 | Address change after shipping | Solved | High | Salvatore Hammes | — |  Dr. Mandy McLaughlin | — | 21h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - | |
| 04685937 | Restock alert for backorder | Open | Normal | Salvatore Hammes | — |  Kip Schroeder IV | Social | — | - | —Skipped | — | — | — | Mar 4, 2026 | - |
| 42173215 | Address change after shipping | Solved | Normal | Salvatore Hammes | — |  Garth Dooley | Social | — | 12h | ⊘Not fired | — | — | — | Feb 25, 2026 | - |
| 34617393 | Insider tier issue | Closed | Normal | Salvatore Hammes | — | Amely Pacocha | Phone | gift-card | 20h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 2, 2026 |
| 36175953 | Foundation match help | Pending | Normal | Salvatore Hammes | — |  Jacklyn Dare | Phone | influencergift-cardloyalty | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 06521745 | Return after 30-day window | Solved | Normal | Salvatore Hammes | — |  Kaela Friesen | appshade-matchwholesale | 1d 16h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 52945612 | Klarna / Afterpay split issue | Solved | High | Salvatore Hammes | — |  Mr. Skyla Trantow | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 31753517 | Store experience feedback | Solved | Low | Salvatore Hammes | — |  Julie Hodkiewicz | Social | vipgift-card | 6h | ⊘Not fired | — | — | — | Dec 24, 2025 | - |
| 01431275 | Order arrived damaged | Solved | Normal | Salvatore Hammes | — | Garth Dooley | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 91408452 | Shipping cost question | Solved | Low | Salvatore Hammes | — | Jacklyn Dare | Chat | appreturns | 1h | ●Responded | 5/5 | — | — | Dec 21, 2025 | - |
| 25613560 | App crashes at checkout | Solved | Normal | Salvatore Hammes | — | Dr. Mandy McLaughlin | returns | 1d 6h | ●Responded | 1/11 | — | — | Dec 14, 2025 | - | |
| 27669577 | Wrong shade sent | Solved | Normal | Salvatore Hammes | — | Mr. Lonie Hudson | Chat | returnsgift-card | 19h | ●Responded | 5/5 | — | — | Dec 14, 2025 | - |
| 32598777 | Restock alert for backorder | Pending | Normal | Salvatore Hammes | — |  Miss Amber Hintz Sr. | Phone | appfragranceloyalty | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 61833694 | Missing samples in order | Solved | Normal | Salvatore Hammes | — | Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 36642740 | Foundation match help | Solved | Normal | Salvatore Hammes | — |  Lily Raynor | shade-match | 1d 1h | ●Responded | 4/5 | — | — | Oct 18, 2025 | - | |
| 66568556 | Question about product ingredients | Closed | Normal | Salvatore Hammes | — |  Steve O'Conner | Social | — | 2d 8h | ⊘Not fired | — | — | — | Sep 27, 2025 | Oct 4, 2025 |
| 72942023 | Insider tier issue | Solved | Normal | Salvatore Hammes | — | Oscar O'Hara | vip | 2h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 66572645 | Pro discount enrollment | Solved | Urgent | Salvatore Hammes | — | Lily Raynor | Phone | damaged | 2d 9h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 49488015 | Loyalty points not posting | Solved | Normal | Salvatore Hammes | — |  Chaz Renner | Phone | — | 1h | ⊘Not fired | — | — | — | Aug 20, 2025 | - |
| 82281728 | Restock alert for backorder | Solved | Urgent | Salvatore Hammes | — | Leonard Waters-Howell | Chat | wholesalerefund | 9d 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 11549472 | Store experience feedback | Closed | Normal | Salvatore Hammes | — | Kaela Friesen | Phone | wholesalefragrance | 1d 15h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 30, 2025 |
| 00362577 | Loyalty points not posting | Closed | Normal | Salvatore Hammes | — | Jacklyn Dare | — | 21h | ⊘Not fired | — | — | — | Jul 19, 2025 | Jul 26, 2025 | |
| 35166242 | Item authenticity concern | Solved | High | Salvatore Hammes | — | Lily Raynor | — | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 92892904 | Klarna / Afterpay split issue | Closed | Normal | Salvatore Hammes | — | Leonard Waters-Howell | Social | loyaltyshade-matchreturns | 5h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 18, 2025 |
| 35046722 | BOPIS order cancelled at store | Solved | Normal | Salvatore Hammes | — | Julie Hodkiewicz | Chat | shade-matchgift-cardwholesale | 1d | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 29144804 | Question about product ingredients | Solved | Normal | Salvatore Hammes | — | Kaela Friesen | — | 1d 13h | ●Responded | 9/11 | — | — | Jul 8, 2025 | - | |
| 78664663 | Influencer code not working | Solved | Normal | Salvatore Hammes | — |  Darryl Jacobi | — | 20h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 18998633 | Wholesale order question | Solved | Urgent | Salvatore Hammes | — | Kip Schroeder IV | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 04316089 | Lost package follow-up | Closed | Normal | Salvatore Hammes | — | Chaz Renner | damagedvip | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 3, 2025 | |
| 66640998 | Item authenticity concern | Closed | Low | Salvatore Hammes | — | Darryl Jacobi | Social | — | 23h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 24, 2025 |
| 47573025 | Discount code not working | Solved | High | Salvatore Hammes | — |  Yazmin Jast | Chat | vipbopisapp | 22h | ○Sent, no reply | — | — | — | May 28, 2025 | - |
| 45096642 | Store experience feedback | Solved | Normal | Salvatore Hammes | — |  Faith Hilll | refund | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | - |