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CustomersKylie Hilll Sr.

Kylie Hilll Sr.

tressa_hyatt@yahoo.com
Tickets38Responses6
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
55906603Loyalty points not postingSolvedLowKylie Hilll Sr.—Mr. Skyla TrantowEmail
appreturnsinfluencer
6h○Sent, no reply———May 12, 2026-
40690644Missing samples in orderSolvedNormalKylie Hilll Sr.—Amely PacochaPhone
fragrance
2h●Responded2/5——May 6, 2026-
69613208Wrong shade sentSolvedNormalKylie Hilll Sr.—Mr. Lonie HudsonEmail
shippingreturnswholesale
6h●Responded1/5——Apr 20, 2026-
82709887Gift card balance questionSolvedNormalKylie Hilll Sr.—Garth DooleyEmail—4h⊘Not fired———Apr 15, 2026-
42408467Loyalty points not postingSolvedHighKylie Hilll Sr.—Kaela FriesenEmail—7h⊘Not fired———Apr 9, 2026-
16297922Shipping cost questionClosedNormalKylie Hilll Sr.—Mr. Skyla TrantowEmail
gift-cardshipping
1h○Sent, no reply———Apr 1, 2026Apr 7, 2026
20005888Birthday gift not receivedClosedLowKylie Hilll Sr.—Faith HilllChat
samplesbopisinfluencer
21h○Sent, no reply———Mar 31, 2026Apr 2, 2026
63178477Where is my order?ClosedNormalKylie Hilll Sr.—Jacklyn DareSocial
shade-matchappgift-card
5h⊘Not fired———Mar 26, 2026Mar 30, 2026
69974976Restock alert for backorderClosedNormalKylie Hilll Sr.—Vilma GusikowskiPhone—2h○Sent, no reply———Mar 26, 2026Mar 28, 2026
73507026Address change after shippingSolvedLowKylie Hilll Sr.—Steve O'ConnerPhone
influencershade-match
2d 13h●Responded3/5——Mar 9, 2026-
06088127Cancel order requestPendingNormalKylie Hilll Sr.—Darryl JacobiEmail
shippingloyaltyshade-match
-—Skipped———Mar 9, 2026-
55402109Loyalty points not postingOpenNormalKylie Hilll Sr.—Mr. Skyla TrantowEmail
fragranceappgift-card
-—Skipped———Feb 22, 2026-
35998383Missing items in shipmentSolvedNormalKylie Hilll Sr.—Yazmin JastEmail
bopiswholesalerefund
6h○Sent, no reply———Feb 16, 2026-
29594270App crashes at checkoutSolvedNormalKylie Hilll Sr.—Julie HodkiewiczEmail—2d 15h○Sent, no reply———Feb 14, 2026-
91104981Where is my order?PendingLowKylie Hilll Sr.—Kip Schroeder IVEmail
samplesfragrance
-—Skipped———Feb 12, 2026-
41849866Missing items in shipmentOpenHighKylie Hilll Sr.—Tommy KuvalisPhone
bopisshade-matchrefund
-—Skipped———Feb 11, 2026-
21455021BOPIS pickup not readySolvedUrgentKylie Hilll Sr.—Amely PacochaEmail—15h●Responded5/5——Feb 1, 2026-
84099918Missing items in shipmentSolvedUrgentKylie Hilll Sr.—Miss Amber Hintz Sr.Social—5h⊘Not fired———Jan 22, 2026-
54343841Price match requestSolvedLowKylie Hilll Sr.—Mr. Skyla TrantowChat
vipapp
1d⊘Not fired———Jan 17, 2026-
21545371BOPIS pickup not readyPendingHighKylie Hilll Sr.—Julie HodkiewiczPhone
gift-cardvipshipping
-—Skipped———Jan 15, 2026-
19225847Influencer code not workingClosedNormalKylie Hilll Sr.—Katrina JohnsPhone
samples
6h○Sent, no reply———Jan 7, 2026Jan 12, 2026
73109751Foundation match helpClosedNormalKylie Hilll Sr.—Eula McKenzieChat—20h○Sent, no reply———Jan 6, 2026Jan 14, 2026
46907106Price match requestClosedNormalKylie Hilll Sr.—Mr. Eliza Gerhold IVEmail
wholesalesamplesfragrance
5h○Sent, no reply———Dec 20, 2025Dec 25, 2025
40746094Wholesale order questionPendingHighKylie Hilll Sr.—Mr. Skyla TrantowChat
loyaltyshippingvip
-—Skipped———Dec 12, 2025-
24047189Return after 30-day windowSolvedLowKylie Hilll Sr.—Lily RaynorChat
vipreturnsshipping
2d 11h●Responded2/5——Nov 25, 2025-
65060292App login problemClosedNormalKylie Hilll Sr.—Eula McKenzieEmail
shippingvip
2h○Sent, no reply———Nov 4, 2025Nov 7, 2025
23933030Wrong shade sentPendingUrgentKylie Hilll Sr.—Mr. Eliza Gerhold IVEmail
samplesinfluencer
-—Skipped———Oct 23, 2025-
22193003Cancel order requestSolvedNormalKylie Hilll Sr.—Faith HilllEmail
damagedshade-matchfragrance
1d 16h○Sent, no reply———Oct 16, 2025-
66104420Restock alert for backorderClosedNormalKylie Hilll Sr.—Yazmin JastChat
refund
2h○Sent, no reply———Oct 7, 2025Oct 10, 2025
31905810Foundation match helpSolvedHighKylie Hilll Sr.—Garth DooleyEmail
fragrancerefund
2h○Sent, no reply———Oct 6, 2025-
31309271Shipping cost questionSolvedUrgentKylie Hilll Sr.—Ignatius CummerataEmail
returnsbopis
2h○Sent, no reply———Sep 12, 2025-
17109775Insider tier issueSolvedNormalKylie Hilll Sr.—Jacklyn DareChat
shade-matchloyalty
4d 12h⊘Not fired———Aug 29, 2025-
21542150App crashes at checkoutClosedLowKylie Hilll Sr.—Darryl JacobiChat—1d●Responded1/5——Aug 12, 2025Aug 18, 2025
05693847BOPIS pickup not readySolvedNormalKylie Hilll Sr.—Faith HilllEmail
samples
22h○Sent, no reply———Aug 7, 2025-
95582392Cancel order requestOpenNormalKylie Hilll Sr.—Jacklyn DareChat—-—Skipped———Jul 14, 2025-
37126171Birthday gift not receivedSolvedNormalKylie Hilll Sr.—Mr. Cade SengerEmail
vip
18h○Sent, no reply———Jun 19, 2025-
92570130Price match requestSolvedNormalKylie Hilll Sr.—Steve O'ConnerPhone
fragranceloyaltybopis
2d 12h⊘Not fired———May 30, 2025-
90979129Item authenticity concernOpenNormalKylie Hilll Sr.—Jacklyn DareEmail
shade-match
-—Skipped———May 26, 2025-
Page 1 of 1

Properties

Customer
Name
Kylie Hilll Sr.
Email
tressa_hyatt@yahoo.com
Loyalty tier
Elite
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
657
Last purchase
May 8, 2026
Skin tone
—
Foundation shade
—
Skin concerns
uneven-texture, acne, sensitivity
Allergies / restrictions
—
Favorite brands
—
YTD spend
1,997
App installed
Yes
App last opened
May 1, 2026
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
29
Total orders
3
Preferred category
—
Tickets
Tickets
38
Last seen
May 12, 2026
Responses
Avg rating
2.33