Kylie Hilll Sr.
tressa_hyatt@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55906603 | Loyalty points not posting | Solved | Low | — | appreturnsinfluencer | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |||
| 40690644 | Missing samples in order | Solved | Normal | — | Phone | fragrance | 2h | ●Responded | 2/5 | — | — | May 6, 2026 | - | ||
| 69613208 | Wrong shade sent | Solved | Normal | — | shippingreturnswholesale | 6h | ●Responded | 1/5 | — | — | Apr 20, 2026 | - | |||
| 82709887 | Gift card balance question | Solved | Normal | — | — | 4h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | |||
| 42408467 | Loyalty points not posting | Solved | High | — | — | 7h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |||
| 16297922 | Shipping cost question | Closed | Normal | — | gift-cardshipping | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 7, 2026 | |||
| 20005888 | Birthday gift not received | Closed | Low | — | Chat | samplesbopisinfluencer | 21h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 2, 2026 | ||
| 63178477 | Where is my order? | Closed | Normal | — | Social | shade-matchappgift-card | 5h | ⊘Not fired | — | — | — | Mar 26, 2026 | Mar 30, 2026 | ||
| 69974976 | Restock alert for backorder | Closed | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 28, 2026 | ||
| 73507026 | Address change after shipping | Solved | Low | — | Phone | influencershade-match | 2d 13h | ●Responded | 3/5 | — | — | Mar 9, 2026 | - | ||
| 06088127 | Cancel order request | Pending | Normal | — | shippingloyaltyshade-match | - | —Skipped | — | — | — | Mar 9, 2026 | - | |||
| 55402109 | Loyalty points not posting | Open | Normal | — | fragranceappgift-card | - | —Skipped | — | — | — | Feb 22, 2026 | - | |||
| 35998383 | Missing items in shipment | Solved | Normal | — | bopiswholesalerefund | 6h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |||
| 29594270 | App crashes at checkout | Solved | Normal | — | — | 2d 15h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |||
| 91104981 | Where is my order? | Pending | Low | — | samplesfragrance | - | —Skipped | — | — | — | Feb 12, 2026 | - | |||
| 41849866 | Missing items in shipment | Open | High | — | Phone | bopisshade-matchrefund | - | —Skipped | — | — | — | Feb 11, 2026 | - | ||
| 21455021 | BOPIS pickup not ready | Solved | Urgent | — | — | 15h | ●Responded | 5/5 | — | — | Feb 1, 2026 | - | |||
| 84099918 | Missing items in shipment | Solved | Urgent | — | Social | — | 5h | ⊘Not fired | — | — | — | Jan 22, 2026 | - | ||
| 54343841 | Price match request | Solved | Low | — | Chat | vipapp | 1d | ⊘Not fired | — | — | — | Jan 17, 2026 | - | ||
| 21545371 | BOPIS pickup not ready | Pending | High | — | Phone | gift-cardvipshipping | - | —Skipped | — | — | — | Jan 15, 2026 | - | ||
| 19225847 | Influencer code not working | Closed | Normal | — | Phone | samples | 6h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 12, 2026 | ||
| 73109751 | Foundation match help | Closed | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 14, 2026 | ||
| 46907106 | Price match request | Closed | Normal | — | wholesalesamplesfragrance | 5h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 25, 2025 | |||
| 40746094 | Wholesale order question | Pending | High | — | Chat | loyaltyshippingvip | - | —Skipped | — | — | — | Dec 12, 2025 | - | ||
| 24047189 | Return after 30-day window | Solved | Low | — | Chat | vipreturnsshipping | 2d 11h | ●Responded | 2/5 | — | — | Nov 25, 2025 | - | ||
| 65060292 | App login problem | Closed | Normal | — | shippingvip | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 7, 2025 | |||
| 23933030 | Wrong shade sent | Pending | Urgent | — | samplesinfluencer | - | —Skipped | — | — | — | Oct 23, 2025 | - | |||
| 22193003 | Cancel order request | Solved | Normal | — | damagedshade-matchfragrance | 1d 16h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 66104420 | Restock alert for backorder | Closed | Normal | — | Chat | refund | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 10, 2025 | ||
| 31905810 | Foundation match help | Solved | High | — | fragrancerefund | 2h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |||
| 31309271 | Shipping cost question | Solved | Urgent | — | returnsbopis | 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |||
| 17109775 | Insider tier issue | Solved | Normal | — | Chat | shade-matchloyalty | 4d 12h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | ||
| 21542150 | App crashes at checkout | Closed | Low | — | Chat | — | 1d | ●Responded | 1/5 | — | — | Aug 12, 2025 | Aug 18, 2025 | ||
| 05693847 | BOPIS pickup not ready | Solved | Normal | — | samples | 22h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 95582392 | Cancel order request | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 14, 2025 | - | ||
| 37126171 | Birthday gift not received | Solved | Normal | — | vip | 18h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 92570130 | Price match request | Solved | Normal | — | Phone | fragranceloyaltybopis | 2d 12h | ⊘Not fired | — | — | — | May 30, 2025 | - | ||
| 90979129 | Item authenticity concern | Open | Normal | — | shade-match | - | —Skipped | — | — | — | May 26, 2025 | - |