Yasmeen Schuster II
margarette_hammes@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32542930 | Loyalty points not posting | Solved | Urgent | — | Social | loyaltyinfluencerreturns | 5h | ⊘Not fired | — | — | — | May 14, 2026 | - | ||
| 86702695 | Shipping cost question | Solved | High | — | wholesaleappvip | 3h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |||
| 12539471 | App login problem | Solved | Normal | — | samplesshippingdamaged | 17h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 44748704 | Restock alert for backorder | Pending | Normal | — | samples | - | —Skipped | — | — | — | Apr 28, 2026 | - | |||
| 02648343 | Shipping cost question | Solved | Normal | — | Chat | fragranceloyaltysamples | 1d 7h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | ||
| 20682398 | Return after 30-day window | Solved | Normal | — | loyalty | 1h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |||
| 63711270 | Price match request | Solved | Low | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | ||
| 77617789 | Where is my order? | Solved | Normal | — | shade-matchinfluencergift-card | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 09549626 | Insider tier issue | Closed | High | — | — | 22h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 17, 2026 | |||
| 49951495 | Order arrived damaged | Open | Normal | — | bopisinfluencervip | - | —Skipped | — | — | — | Jan 12, 2026 | - | |||
| 78674258 | Pro discount enrollment | Solved | High | — | — | 5h | ●Responded | 7/11 | — | — | Jan 7, 2026 | - | |||
| 07191916 | Discount code not working | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 36292970 | Where is my order? | Closed | Normal | — | Phone | — | 3h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 9, 2026 | ||
| 86889263 | Insider tier issue | Solved | Low | — | Chat | samplesreturns | 4h | ●Responded | 3/5 | — | — | Jan 1, 2026 | - | ||
| 50175645 | Missing items in shipment | Pending | Low | — | shippingloyaltywholesale | - | —Skipped | — | — | — | Dec 25, 2025 | - | |||
| 09793832 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 16h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | ||
| 12499994 | Restock alert for backorder | Solved | High | — | Chat | app | 6h | ●Responded | 5/5 | — | — | Dec 11, 2025 | - | ||
| 04535371 | Missing items in shipment | Solved | Normal | — | Social | refundbopis | 1d 6h | ⊘Not fired | — | — | — | Nov 25, 2025 | - | ||
| 93587479 | Pro discount enrollment | Closed | Normal | — | refundsamplesbopis | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 25, 2025 | |||
| 80905515 | Shipping cost question | Pending | Normal | — | Chat | influencer | - | —Skipped | — | — | — | Nov 7, 2025 | - | ||
| 27488353 | Wholesale order question | Solved | Low | — | Chat | — | 8d 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 66418245 | App login problem | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | ||
| 63764603 | Question about product ingredients | Solved | Normal | — | Social | returnssamples | 1d | ⊘Not fired | — | — | — | Oct 31, 2025 | - | ||
| 45380112 | Return after 30-day window | Solved | Urgent | — | shippingdamaged | 7h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |||
| 30573853 | Missing samples in order | Solved | Normal | — | Chat | returnsrefund | 2h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | ||
| 95278902 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | — | 6h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - | ||
| 84003623 | Foundation match help | Closed | High | — | influencerfragrancedamaged | 1h | ●Responded | 2/5 | — | — | Oct 11, 2025 | Oct 15, 2025 | |||
| 39691365 | Question about product ingredients | Solved | Normal | — | Phone | vip | 5h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | ||
| 30541283 | Insider tier issue | Solved | High | — | refundloyaltysamples | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 90045141 | Cancel order request | Solved | Normal | — | shippingsamplesinfluencer | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |||
| 25102427 | Cancel order request | Solved | High | — | appdamagedinfluencer | 5h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |||
| 59159322 | Foundation match help | Solved | Normal | — | fragrance | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 41258720 | Discount code not working | Solved | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | ||
| 50258150 | App login problem | Solved | Normal | — | sampleswholesale | 6h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |||
| 15326561 | Loyalty points not posting | Solved | Normal | — | gift-cardapprefund | 15h | ●Responded | 4/5 | — | — | Jul 28, 2025 | - | |||
| 71783512 | Wholesale order question | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 | ||
| 64291457 | Discount code not working | Solved | Normal | — | bopis | 2h | ●Responded | 5/5 | — | — | Jun 26, 2025 | - | |||
| 09585348 | Insider tier issue | Closed | Normal | — | influencer | 18h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 | |||
| 67651329 | BOPIS pickup not ready | Solved | High | — | Chat | returns | 2h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | ||
| 13650767 | Lost package follow-up | Closed | Normal | — | Chat | bopis | 2h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 26, 2025 | ||
| 50766144 | Loyalty points not posting | Closed | Normal | — | Chat | shade-matchdamagedloyalty | 8d 23h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 30, 2025 | ||
| 80057845 | Order arrived damaged | Solved | Normal | — | samplesshade-match | 4d 4h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |