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CustomersBetty Cummerata

Betty Cummerata

edgar.wilderman@gmail.com
Tickets28Responses9
Showing 1 - 28 of 28
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
23488833Loyalty points not postingClosedUrgentBetty Cummerata—Mr. Cade SengerChat—5h○Sent, no reply———May 20, 2026May 26, 2026
48960158Birthday gift not receivedSolvedNormalBetty Cummerata—Yazmin JastChat—2d 3h○Sent, no reply———May 16, 2026-
02182742Pro discount enrollmentPendingNormalBetty Cummerata—Mr. Cade SengerChat
influencerloyalty
-—Skipped———Apr 20, 2026-
37405568Store experience feedbackSolvedHighBetty Cummerata—Lily RaynorChat
influencershade-matchgift-card
6h●Responded1/5——Apr 1, 2026-
76646141Allergic reaction concernSolvedLowBetty Cummerata—Yazmin JastChat—4h○Sent, no reply———Mar 17, 2026-
13084452Missing samples in orderSolvedNormalBetty Cummerata—Oscar O'HaraEmail
samplesdamaged
11h⊘Not fired———Mar 2, 2026-
91089261Return after 30-day windowSolvedHighBetty Cummerata—Mr. Eliza Gerhold IVEmail
returns
6h●Responded4/11——Feb 16, 2026-
65327765Lost package follow-upSolvedNormalBetty Cummerata—Jacklyn DareEmail
gift-cardbopis
3h○Sent, no reply———Feb 13, 2026-
25063374App crashes at checkoutSolvedNormalBetty Cummerata—Julie HodkiewiczEmail—7d 14h●Responded1/5——Feb 1, 2026-
61217887Order arrived damagedSolvedLowBetty Cummerata—Katrina JohnsEmail
apployaltyshipping
5h○Sent, no reply———Jan 24, 2026-
17064944Klarna / Afterpay split issueSolvedNormalBetty Cummerata—Mr. Skyla TrantowChat
shade-matchfragranceshipping
2d 15h●Responded4/5——Dec 30, 2025-
24224345Influencer code not workingSolvedNormalBetty Cummerata—Yazmin JastEmail
influencershipping
1d 21h●Responded3/5——Dec 26, 2025-
13731981Missing samples in orderSolvedNormalBetty Cummerata—Mr. Eliza Gerhold IVEmail—6h●Responded1/5——Dec 23, 2025-
40461345BOPIS pickup not readyPendingNormalBetty Cummerata—Steve O'ConnerEmail—-—Skipped———Dec 19, 2025-
13185600Return after 30-day windowPendingNormalBetty Cummerata—Jacklyn DareEmail—-—Skipped———Dec 15, 2025-
30632969Missing items in shipmentSolvedUrgentBetty Cummerata—Garth DooleyEmail
influencershade-match
5h○Sent, no reply———Dec 5, 2025-
50572989Store experience feedbackSolvedNormalBetty Cummerata—Mr. Eliza Gerhold IVPhone
vipshade-matchrefund
7h○Sent, no reply———Nov 28, 2025-
01033030Cancel order requestSolvedHighBetty Cummerata—Mr. Lonie HudsonPhone
samplesappbopis
2h○Sent, no reply———Nov 25, 2025-
03086911Birthday gift not receivedSolvedNormalBetty Cummerata—Yazmin JastChat
shipping
6h○Sent, no reply———Nov 24, 2025-
82402701Item authenticity concernSolvedLowBetty Cummerata—Katrina JohnsEmail
damagedwholesalebopis
1d 22h●Responded4/5——Oct 29, 2025-
33252867Allergic reaction concernSolvedNormalBetty Cummerata—Kip Schroeder IVChat—2h●Responded5/5——Oct 17, 2025-
42717717Lost package follow-upSolvedNormalBetty Cummerata—Eula McKenzieChat
wholesalereturnsfragrance
5h○Sent, no reply———Oct 17, 2025-
79815206Shipping cost questionOpenLowBetty Cummerata—Yazmin JastEmail—-—Skipped———Oct 15, 2025-
96196908Restock alert for backorderSolvedHighBetty Cummerata—Tommy KuvalisEmail
shippingbopisinfluencer
4h●Responded5/5——Aug 4, 2025-
04979002Restock alert for backorderPendingHighBetty Cummerata—Lily RaynorChat—-—Skipped———Jul 30, 2025-
52611744Birthday gift not receivedSolvedNormalBetty Cummerata—Mr. Lonie HudsonPhone
returnsdamaged
18h○Sent, no reply———Jul 6, 2025-
21008582Where is my order?ClosedNormalBetty Cummerata—Kaela FriesenEmail
shade-matchapp
1h○Sent, no reply———Jun 21, 2025Jun 27, 2025
07303692Allergic reaction concernSolvedHighBetty Cummerata—Garth DooleyChat
damagedfragrance
21h○Sent, no reply———Jun 19, 2025-
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Properties

Customer
Name
Betty Cummerata
Email
edgar.wilderman@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
6,930
Lifetime spend
458
Last purchase
—
Skin tone
tan
Foundation shade
48W
Skin concerns
dryness, redness, acne
Allergies / restrictions
paraben-free, nickel-allergy
Favorite brands
Kiehl's, Maison Margiela, Drunk Elephant
YTD spend
1,711
App installed
Yes
App last opened
May 10, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
62
Total orders
7
Preferred category
makeup
Tickets
Tickets
28
Last seen
May 20, 2026
Responses
Avg rating
3.11