Betty Cummerata
edgar.wilderman@gmail.com
Showing 1 - 28 of 28
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23488833 | Loyalty points not posting | Closed | Urgent | — | Chat | — | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 26, 2026 | ||
| 48960158 | Birthday gift not received | Solved | Normal | — | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 02182742 | Pro discount enrollment | Pending | Normal | — | Chat | influencerloyalty | - | —Skipped | — | — | — | Apr 20, 2026 | - | ||
| 37405568 | Store experience feedback | Solved | High | — | Chat | influencershade-matchgift-card | 6h | ●Responded | 1/5 | — | — | Apr 1, 2026 | - | ||
| 76646141 | Allergic reaction concern | Solved | Low | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | ||
| 13084452 | Missing samples in order | Solved | Normal | — | samplesdamaged | 11h | ⊘Not fired | — | — | — | Mar 2, 2026 | - | |||
| 91089261 | Return after 30-day window | Solved | High | — | returns | 6h | ●Responded | 4/11 | — | — | Feb 16, 2026 | - | |||
| 65327765 | Lost package follow-up | Solved | Normal | — | gift-cardbopis | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 25063374 | App crashes at checkout | Solved | Normal | — | — | 7d 14h | ●Responded | 1/5 | — | — | Feb 1, 2026 | - | |||
| 61217887 | Order arrived damaged | Solved | Low | — | apployaltyshipping | 5h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 17064944 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shade-matchfragranceshipping | 2d 15h | ●Responded | 4/5 | — | — | Dec 30, 2025 | - | ||
| 24224345 | Influencer code not working | Solved | Normal | — | influencershipping | 1d 21h | ●Responded | 3/5 | — | — | Dec 26, 2025 | - | |||
| 13731981 | Missing samples in order | Solved | Normal | — | — | 6h | ●Responded | 1/5 | — | — | Dec 23, 2025 | - | |||
| 40461345 | BOPIS pickup not ready | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | |||
| 13185600 | Return after 30-day window | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 15, 2025 | - | |||
| 30632969 | Missing items in shipment | Solved | Urgent | — | influencershade-match | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |||
| 50572989 | Store experience feedback | Solved | Normal | — | Phone | vipshade-matchrefund | 7h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 01033030 | Cancel order request | Solved | High | — | Phone | samplesappbopis | 2h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | ||
| 03086911 | Birthday gift not received | Solved | Normal | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | ||
| 82402701 | Item authenticity concern | Solved | Low | — | damagedwholesalebopis | 1d 22h | ●Responded | 4/5 | — | — | Oct 29, 2025 | - | |||
| 33252867 | Allergic reaction concern | Solved | Normal | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | ||
| 42717717 | Lost package follow-up | Solved | Normal | — | Chat | wholesalereturnsfragrance | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 79815206 | Shipping cost question | Open | Low | — | — | - | —Skipped | — | — | — | Oct 15, 2025 | - | |||
| 96196908 | Restock alert for backorder | Solved | High | — | shippingbopisinfluencer | 4h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | |||
| 04979002 | Restock alert for backorder | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Jul 30, 2025 | - | ||
| 52611744 | Birthday gift not received | Solved | Normal | — | Phone | returnsdamaged | 18h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | ||
| 21008582 | Where is my order? | Closed | Normal | — | shade-matchapp | 1h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 27, 2025 | |||
| 07303692 | Allergic reaction concern | Solved | High | — | Chat | damagedfragrance | 21h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |