Nathaniel McClure
jaylen.bradtke@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38642116 | Shipping cost question | Closed | Low | Nathaniel McClure | — |  Faith Hilll | Phone | vip | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | May 24, 2026 |
| 81349025 | Where is my order? | Closed | Low | Nathaniel McClure | — |  Steve O'Conner | loyaltybopisshipping | 9d 5h | ⊘Not fired | — | — | — | May 14, 2026 | May 25, 2026 | |
| 89331885 | Lost package follow-up | Closed | Normal | Nathaniel McClure | — |  Dr. Mandy McLaughlin | — | 6h | ●Responded | 4/5 | — | — | May 8, 2026 | May 11, 2026 | |
| 24630425 | Price match request | Solved | Normal | Nathaniel McClure | — |  Mr. Eliza Gerhold IV | app | 2d 14h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 28022189 | Shipping cost question | Solved | Normal | Nathaniel McClure | — |  Tommy Kuvalis | shade-match | 17h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 25980197 | Restock alert for backorder | Pending | Normal | Nathaniel McClure | — |  Amely Pacocha | — | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 14803859 | Store experience feedback | Open | Normal | Nathaniel McClure | — | Steve O'Conner | damagedreturns | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 41741492 | Lost package follow-up | Solved | High | Nathaniel McClure | — |  Mr. Lonie Hudson | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 16654015 | Missing samples in order | Closed | High | Nathaniel McClure | — |  Ignatius Cummerata | shade-matchwholesalegift-card | 1d 7h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 20, 2026 | |
| 30764806 | Wrong shade sent | Solved | High | Nathaniel McClure | — |  Kaela Friesen | Social | damagedshade-matchbopis | 13h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 74035571 | Influencer code not working | Solved | Urgent | Nathaniel McClure | — |  Vilma Gusikowski | Chat | vipsamplesdamaged | 14h | ⊘Not fired | — | — | — | Mar 23, 2026 | - |
| 04385859 | Foundation match help | Solved | Normal | Nathaniel McClure | — | Ignatius Cummerata | Chat | — | 4h | ●Responded | 2/5 | — | — | Mar 6, 2026 | - |
| 43859750 | Klarna / Afterpay split issue | Closed | Normal | Nathaniel McClure | — | Dr. Mandy McLaughlin | bopisrefund | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 7, 2026 | |
| 29219836 | Foundation match help | Solved | Normal | Nathaniel McClure | — |  Leonard Waters-Howell | fragranceinfluencerapp | 1d 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 09756988 | BOPIS pickup not ready | Closed | Normal | Nathaniel McClure | — | Amely Pacocha | Chat | appinfluencer | 2h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 1, 2026 |
| 46123138 | Birthday gift not received | Solved | Low | Nathaniel McClure | — | Ignatius Cummerata | wholesalebopisgift-card | 2h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 53132602 | Restock alert for backorder | Solved | Normal | Nathaniel McClure | — | Amely Pacocha | Chat | returnsfragranceinfluencer | 3h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - |
| 80059900 | Return after 30-day window | Solved | Urgent | Nathaniel McClure | — | Leonard Waters-Howell | bopisapployalty | 13h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - | |
| 35919424 | Lost package follow-up | Pending | Urgent | Nathaniel McClure | — | Leonard Waters-Howell | Chat | shade-match | - | —Skipped | — | — | — | Feb 14, 2026 | - |
| 66119209 | Pro discount enrollment | Solved | Low | Nathaniel McClure | — |  Jacklyn Dare | — | 9h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |
| 80155662 | Loyalty points not posting | Solved | Low | Nathaniel McClure | — | Tommy Kuvalis | — | 4h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 94850911 | Allergic reaction concern | Open | Normal | Nathaniel McClure | — | Kaela Friesen | Chat | returns | - | —Skipped | — | — | — | Jan 7, 2026 | - |
| 04196444 | Insider tier issue | Open | Normal | Nathaniel McClure | — |  Yazmin Jast | Chat | fragrance | - | —Skipped | — | — | — | Nov 24, 2025 | - |
| 36879307 | Refund not received | Solved | Urgent | Nathaniel McClure | — |  Julie Hodkiewicz | — | 4h | ●Responded | 5/5 | — | — | Nov 17, 2025 | - | |
| 39265262 | Order arrived damaged | Solved | Normal | Nathaniel McClure | — | Dr. Mandy McLaughlin | Phone | wholesaleshade-match | 2h | ●Responded | 2/5 | — | — | Nov 8, 2025 | - |
| 20079821 | Refund not received | Solved | Normal | Nathaniel McClure | — |  Eula McKenzie | Chat | — | 4h | ●Responded | 5/5 | — | — | Oct 28, 2025 | - |
| 46784334 | Cancel subscription / Auto-replenish | Closed | Low | Nathaniel McClure | — |  Oscar O'Hara | vip | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 11368986 | Cancel subscription / Auto-replenish | Closed | Normal | Nathaniel McClure | — | Julie Hodkiewicz | Phone | — | 2d 18h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 71025784 | Gift card balance question | Open | Normal | Nathaniel McClure | — | Kaela Friesen | — | - | —Skipped | — | — | — | Oct 19, 2025 | - | |
| 37150175 | Foundation match help | Open | High | Nathaniel McClure | — | Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Oct 15, 2025 | - |
| 29870060 | BOPIS pickup not ready | Closed | Normal | Nathaniel McClure | — | Ignatius Cummerata | — | 22h | ●Responded | 5/5 | — | — | Sep 20, 2025 | Sep 24, 2025 | |
| 56806866 | Insider tier issue | Closed | Normal | Nathaniel McClure | — | Eula McKenzie | loyaltysamplesfragrance | 2d 2h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 01262626 | Klarna / Afterpay split issue | Solved | Normal | Nathaniel McClure | — |  Darryl Jacobi | — | 2d 17h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 92837916 | Wholesale order question | Pending | Normal | Nathaniel McClure | — | Leonard Waters-Howell | Chat | fragrancesamples | - | —Skipped | — | — | — | Aug 31, 2025 | - |
| 21455708 | Loyalty points not posting | Pending | Normal | Nathaniel McClure | — |  Mr. Skyla Trantow | loyalty | - | —Skipped | — | — | — | Aug 15, 2025 | - | |
| 18043938 | BOPIS pickup not ready | Solved | Normal | Nathaniel McClure | — | Jacklyn Dare | shipping | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 59672956 | Wrong shade sent | Closed | Normal | Nathaniel McClure | — | Leonard Waters-Howell | wholesalevip | 16h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 12, 2025 | |
| 06536674 | App login problem | Solved | Urgent | Nathaniel McClure | — |  Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 37289256 | BOPIS pickup not ready | Pending | Normal | Nathaniel McClure | — | Darryl Jacobi | Chat | damagedwholesaleloyalty | - | —Skipped | — | — | — | Jul 6, 2025 | - |
| 32215334 | Cancel order request | Closed | Normal | Nathaniel McClure | — |  Miss Amber Hintz Sr. | Chat | shipping | 18h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 27, 2025 |
| 31953427 | Wholesale order question | Solved | Low | Nathaniel McClure | — |  Garth Dooley | Chat | influencerfragranceshade-match | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 47393573 | Pro discount enrollment | Closed | Normal | Nathaniel McClure | — | Oscar O'Hara | samplesrefund | 5h | ⊘Not fired | — | — | — | May 28, 2025 | May 31, 2025 |