Jacquelyn Harber
todd40@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94927443 | BOPIS pickup not ready | Solved | Normal | Jacquelyn Harber | — |  Lily Raynor | wholesaleapp | 2h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 63599288 | Lost package follow-up | Solved | Low | Jacquelyn Harber | — |  Yazmin Jast | Phone | damaged | 2d 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 31692621 | Influencer code not working | Solved | Normal | Jacquelyn Harber | — |  Amely Pacocha | influencerbopisloyalty | 1d 20h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 16586382 | Influencer code not working | Closed | Normal | Jacquelyn Harber | — |  Eula McKenzie | — | 10h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 42264548 | Wrong shade sent | Solved | Normal | Jacquelyn Harber | — |  Dr. Mandy McLaughlin | Chat | — | 7d 10h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - |
| 85409487 | Klarna / Afterpay split issue | Solved | Normal | Jacquelyn Harber | — |  Julie Hodkiewicz | refundsamplesloyalty | 9h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 27814309 | Address change after shipping | Solved | Normal | Jacquelyn Harber | — |  Kip Schroeder IV | Phone | wholesaledamaged | 5h | ●Responded | 10/11 | — | — | Apr 10, 2026 | - |
| 93809638 | Birthday gift not received | Solved | Low | Jacquelyn Harber | — | Dr. Mandy McLaughlin | refunddamagedwholesale | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 89709252 | Loyalty points not posting | Closed | Normal | Jacquelyn Harber | — |  Darryl Jacobi | Phone | fragrancebopisapp | 1d 23h | ●Responded | 4/11 | — | — | Apr 4, 2026 | Apr 8, 2026 |
| 27024928 | Store experience feedback | Closed | Normal | Jacquelyn Harber | — |  Faith Hilll | Chat | influencerapp | 2d 1h | ●Responded | 4/5 | — | — | Mar 19, 2026 | Mar 22, 2026 |
| 58368238 | Store experience feedback | Solved | Low | Jacquelyn Harber | — | Kip Schroeder IV | returnssamplesinfluencer | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 02463911 | Wholesale order question | Pending | Low | Jacquelyn Harber | — |  Katrina Johns | Chat | wholesalefragrance | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 77049661 | Insider tier issue | Solved | Low | Jacquelyn Harber | — |  Mr. Eliza Gerhold IV | Chat | bopis | 19h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - |
| 30066835 | Where is my order? | Closed | Normal | Jacquelyn Harber | — | Darryl Jacobi | appdamagedshade-match | 20h | ⊘Not fired | — | — | — | Jan 19, 2026 | Jan 23, 2026 | |
| 00360494 | Wrong shade sent | Solved | Low | Jacquelyn Harber | — |  Mr. Cade Senger | refundloyalty | 4h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 15585762 | Gift card balance question | Solved | Low | Jacquelyn Harber | — |  Ignatius Cummerata | Chat | refunddamagedshade-match | 1h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 09633095 | Store experience feedback | Solved | Normal | Jacquelyn Harber | — | Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 35114734 | Missing items in shipment | Solved | Normal | Jacquelyn Harber | — | Eula McKenzie | Chat | samples | 1d 7h | ●Responded | 4/5 | — | — | Dec 26, 2025 | - |
| 38023778 | Return after 30-day window | Closed | Normal | Jacquelyn Harber | — | Darryl Jacobi | loyaltyrefundapp | 7d 12h | ●Responded | 1/5 | — | — | Dec 25, 2025 | Jan 3, 2026 | |
| 73013408 | Return after 30-day window | Solved | Normal | Jacquelyn Harber | — | Kip Schroeder IV | influencer | 1d | ●Responded | 2/5 | — | — | Dec 12, 2025 | - | |
| 98140846 | Lost package follow-up | Closed | Urgent | Jacquelyn Harber | — | Katrina Johns | Chat | appdamagedbopis | 3h | ●Responded | 9/11 | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 31913088 | Cancel order request | Closed | High | Jacquelyn Harber | — |  Chaz Renner | shade-match | 3h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 24, 2025 | |
| 92061771 | Pro discount enrollment | Solved | Normal | Jacquelyn Harber | — | Mr. Cade Senger | Chat | — | 10h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 21142911 | Foundation match help | Closed | Normal | Jacquelyn Harber | — | Chaz Renner | Chat | — | 11h | ●Responded | 3/5 | — | — | Oct 25, 2025 | Nov 2, 2025 |
| 63192998 | Missing samples in order | Closed | Normal | Jacquelyn Harber | — |  Mr. Skyla Trantow | damagedsamplesgift-card | 6h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 39041259 | Shipping cost question | Solved | Normal | Jacquelyn Harber | — |  Leonard Waters-Howell | returnsshipping | 2h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |
| 63440911 | Order arrived damaged | Pending | Low | Jacquelyn Harber | — |  Garth Dooley | Chat | returns | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 88854802 | Missing items in shipment | Closed | Urgent | Jacquelyn Harber | — | Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 34767099 | Price match request | Pending | Normal | Jacquelyn Harber | — |  Jacklyn Dare | Chat | app | - | —Skipped | — | — | — | Sep 24, 2025 | - |
| 23604411 | Cancel subscription / Auto-replenish | Solved | Low | Jacquelyn Harber | — | Faith Hilll | vipdamagedshade-match | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 65115108 | Lost package follow-up | Closed | Normal | Jacquelyn Harber | — | Ignatius Cummerata | Chat | loyaltyvipinfluencer | 10h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 79234456 | Item authenticity concern | Solved | High | Jacquelyn Harber | — | Ignatius Cummerata | bopissamples | 6h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |
| 64044984 | Wholesale order question | Closed | Normal | Jacquelyn Harber | — | Dr. Mandy McLaughlin | Chat | returnsfragrance | 2d 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 |
| 08620263 | Wholesale order question | Solved | Low | Jacquelyn Harber | — | Dr. Mandy McLaughlin | wholesaleinfluencerdamaged | 6h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 15276038 | Discount code not working | Pending | Normal | Jacquelyn Harber | — | Mr. Cade Senger | Chat | loyaltyapp | - | —Skipped | — | — | — | Aug 1, 2025 | - |
| 83893765 | BOPIS pickup not ready | Open | Normal | Jacquelyn Harber | — | Julie Hodkiewicz | vipshade-matchwholesale | - | —Skipped | — | — | — | Jul 27, 2025 | - | |
| 65869569 | Discount code not working | Solved | Low | Jacquelyn Harber | — | Dr. Mandy McLaughlin | Social | shade-match | 16h | ⊘Not fired | — | — | — | Jul 26, 2025 | - |
| 97516800 | Lost package follow-up | Solved | Normal | Jacquelyn Harber | — | Lily Raynor | returnsinfluencershipping | 1h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 41898825 | Cancel order request | Closed | Normal | Jacquelyn Harber | — | Mr. Eliza Gerhold IV | — | 16h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 20, 2025 | |
| 02520234 | App login problem | Solved | Normal | Jacquelyn Harber | — |  Tommy Kuvalis | fragrance | 4h | ●Responded | 10/11 | — | — | Jul 14, 2025 | - | |
| 49307202 | Address change after shipping | Solved | Normal | Jacquelyn Harber | — | Eula McKenzie | shade-match | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 78205362 | Address change after shipping | Solved | Normal | Jacquelyn Harber | — | Katrina Johns | shade-matchwholesalerefund | 18h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |
| 33015566 | BOPIS pickup not ready | Solved | Normal | Jacquelyn Harber | — | Julie Hodkiewicz | vipbopis | 15h | ○Sent, no reply | — | — | — | May 26, 2025 | - |