Walker Schulist
stanley_stracke77@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18246426 | Order arrived damaged | Closed | Normal | — | Chat | damaged | 6h | ⊘Not fired | — | — | — | May 19, 2026 | May 25, 2026 | ||
| 73041763 | Gift card balance question | Solved | Normal | — | damagedgift-cardinfluencer | 17h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 08398557 | Address change after shipping | Solved | Normal | — | Chat | bopisshipping | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 39069298 | Missing items in shipment | Solved | Normal | — | vip | 11h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |||
| 05961172 | Shipping cost question | Closed | Normal | — | damaged | 12h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 21, 2026 | |||
| 20143527 | BOPIS pickup not ready | Closed | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |||
| 75908221 | Lost package follow-up | Open | Normal | — | — | - | —Skipped | — | — | — | Apr 10, 2026 | - | |||
| 71145346 | App crashes at checkout | Solved | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 61274672 | Pro discount enrollment | Closed | Normal | — | loyaltyreturns | 14h | ●Responded | 1/11 | — | — | Mar 25, 2026 | Mar 28, 2026 | |||
| 57448132 | Cancel order request | Closed | Urgent | — | Social | — | 1h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 11, 2026 | ||
| 01371180 | Item authenticity concern | Closed | Low | — | vipbopis | 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 | |||
| 75467790 | Pro discount enrollment | Solved | Low | — | damagedwholesalereturns | 9h | ⊘Not fired | — | — | — | Mar 2, 2026 | - | |||
| 61667221 | Loyalty points not posting | Solved | Normal | — | Chat | bopisgift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | ||
| 58136672 | Klarna / Afterpay split issue | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 64303093 | Store experience feedback | Solved | Low | — | refundsamplesfragrance | 18h | ⊘Not fired | — | — | — | Feb 11, 2026 | - | |||
| 31925250 | Allergic reaction concern | Solved | Normal | — | bopissamplesvip | 15h | ●Responded | 1/5 | — | — | Jan 14, 2026 | - | |||
| 45969169 | Influencer code not working | Solved | Normal | — | Chat | — | 17h | ●Responded | 4/5 | — | — | Jan 7, 2026 | - | ||
| 15500581 | Shipping cost question | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 58277354 | Wholesale order question | Solved | Urgent | — | influencersamplesapp | 5h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 10105397 | Loyalty points not posting | Solved | Low | — | shippingfragrance | 7d 21h | ●Responded | 1/5 | — | — | Dec 1, 2025 | - | |||
| 18692253 | Wrong shade sent | Closed | Normal | — | fragrance | 3h | ●Responded | 5/5 | — | — | Nov 23, 2025 | Nov 25, 2025 | |||
| 65697434 | Question about product ingredients | Closed | High | — | shippingfragranceinfluencer | 22h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 16, 2025 | |||
| 88781377 | Loyalty points not posting | Solved | Low | — | Phone | — | 8h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | ||
| 49033663 | Pro discount enrollment | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 6, 2025 | |||
| 39023601 | App crashes at checkout | Pending | High | — | Chat | apployaltywholesale | - | —Skipped | — | — | — | Oct 25, 2025 | - | ||
| 24781993 | Item authenticity concern | Solved | Normal | — | Chat | wholesalevip | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | ||
| 18596546 | Insider tier issue | Solved | Urgent | — | — | 7d 9h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |||
| 07898239 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | ||
| 13048934 | Missing samples in order | Solved | Normal | — | Chat | gift-cardshipping | 1h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 12238259 | Price match request | Solved | Normal | — | — | 5d 5h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |||
| 38290153 | Missing items in shipment | Solved | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | ||
| 95777987 | Lost package follow-up | Open | Urgent | — | Chat | — | - | —Skipped | — | — | — | Jul 28, 2025 | - | ||
| 54846976 | Lost package follow-up | Solved | Urgent | — | Phone | shippingshade-match | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | ||
| 68958716 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | — | 2h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |