Ms. Dallin Schmitt
marjory_orn57@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 64056555 | Loyalty points not posting | Closed | Normal | — | app | 16h | ●Responded | 5/5 | — | — | May 20, 2026 | May 22, 2026 | |||
| 10301931 | Order arrived damaged | Closed | High | — | shippingfragrance | 3h | ●Responded | 4/5 | — | — | May 10, 2026 | May 11, 2026 | |||
| 74333460 | Item authenticity concern | Closed | Low | — | Chat | gift-cardinfluencer | 5h | ⊘Not fired | — | — | — | May 4, 2026 | May 9, 2026 | ||
| 19817572 | Cancel subscription / Auto-replenish | Pending | Urgent | — | Chat | gift-card | - | —Skipped | — | — | — | Apr 29, 2026 | - | ||
| 01488792 | Where is my order? | Solved | High | — | Chat | appshippingreturns | 1h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | ||
| 99973742 | Return after 30-day window | Solved | Low | — | Phone | — | 2d 8h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | ||
| 59258276 | Insider tier issue | Pending | Normal | — | Social | bopis | - | —Skipped | — | — | — | Feb 18, 2026 | - | ||
| 42494569 | Store experience feedback | Solved | Normal | — | shade-matchapp | 4h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 19871197 | Cancel order request | Solved | High | — | — | 18h | ⊘Not fired | — | — | — | Feb 5, 2026 | - | |||
| 12811780 | Discount code not working | Closed | Low | — | Chat | — | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 16, 2026 | ||
| 98413718 | Missing items in shipment | Closed | Low | — | fragrance | 1h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 25, 2025 | |||
| 52597523 | Address change after shipping | Solved | Normal | — | samplesloyaltydamaged | 2h | ●Responded | 4/5 | — | — | Dec 13, 2025 | - | |||
| 87427534 | BOPIS pickup not ready | Solved | High | — | vipdamagedreturns | 13h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |||
| 11583454 | Wrong shade sent | Closed | Normal | — | damagedshippingvip | 12h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 3, 2025 | |||
| 79039016 | Insider tier issue | Pending | High | — | Chat | damagedrefundbopis | - | —Skipped | — | — | — | Nov 26, 2025 | - | ||
| 21060986 | Store experience feedback | Closed | High | — | gift-cardfragrance | 1d 11h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 30, 2025 | |||
| 80932431 | App crashes at checkout | Solved | Normal | — | Chat | damagedreturnsgift-card | 1h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 75404405 | App login problem | Pending | Normal | — | Chat | shippinginfluencerwholesale | - | —Skipped | — | — | — | Nov 7, 2025 | - | ||
| 63607013 | BOPIS pickup not ready | Open | Low | — | Chat | wholesalebopis | - | —Skipped | — | — | — | Oct 20, 2025 | - | ||
| 20394187 | Address change after shipping | Solved | Normal | — | fragrancereturnsshipping | 3h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |||
| 70215187 | Allergic reaction concern | Solved | Low | — | — | 16h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |||
| 56106296 | Wholesale order question | Solved | Normal | — | Chat | — | 17h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | ||
| 90086223 | Store experience feedback | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 11, 2025 | - | |||
| 28491162 | Loyalty points not posting | Solved | Normal | — | loyaltyinfluencer | 17h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |||
| 42217290 | Price match request | Solved | Low | — | Chat | gift-cardfragrance | 2d | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | ||
| 87092572 | App crashes at checkout | Solved | Normal | — | viprefund | 4h | ●Responded | 3/5 | — | — | Sep 7, 2025 | - | |||
| 00630258 | Restock alert for backorder | Solved | Normal | — | Chat | bopisfragrance | 6h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | ||
| 66952632 | Influencer code not working | Solved | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | ||
| 20209935 | Return after 30-day window | Closed | Normal | — | app | 8h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 23, 2025 | |||
| 57688188 | Restock alert for backorder | Solved | Normal | — | Phone | bopiswholesaleloyalty | 21h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | ||
| 52462446 | Insider tier issue | Closed | Normal | — | Chat | returnsbopisinfluencer | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 | ||
| 10491647 | Influencer code not working | Solved | Urgent | — | Chat | — | 3d 20h | ●Responded | 3/5 | — | — | Aug 14, 2025 | - | ||
| 59681937 | Pro discount enrollment | Solved | High | — | vipsamplesbopis | 5h | ⊘Not fired | — | — | — | Aug 10, 2025 | - | |||
| 43300310 | BOPIS order cancelled at store | Solved | Normal | — | Chat | returns | 3h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | ||
| 82223717 | Shipping cost question | Solved | Normal | — | Chat | damagedinfluencer | 6h | ●Responded | 10/11 | — | — | Jul 5, 2025 | - | ||
| 02814425 | Address change after shipping | Solved | Normal | — | Chat | fragrancedamagedshade-match | 14h | ⊘Not fired | — | — | — | Jun 19, 2025 | - | ||
| 06814395 | Discount code not working | Closed | Low | — | — | 5h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 |