Phyllis Bartell
everett34@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51540618 | Where is my order? | Closed | Normal | — | Phone | — | 1d 5h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | ||
| 81718804 | App crashes at checkout | Pending | Normal | — | shade-match | - | —Skipped | — | — | — | Apr 26, 2026 | - | |||
| 27054912 | Insider tier issue | Solved | Low | — | damagedinfluencervip | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 24889749 | Allergic reaction concern | Closed | High | — | — | 18h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 21, 2026 | |||
| 66648638 | Order arrived damaged | Solved | Normal | — | Chat | returnsloyalty | 1h | ●Responded | 10/11 | — | — | Mar 1, 2026 | - | ||
| 12968494 | Order arrived damaged | Solved | High | — | Chat | — | 1d 21h | ●Responded | 4/5 | — | — | Feb 18, 2026 | - | ||
| 84033065 | Pro discount enrollment | Solved | Low | — | fragrance | 4h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |||
| 15859630 | App login problem | Closed | Normal | — | gift-cardinfluencer | 22h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 | |||
| 15254002 | Price match request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 12, 2026 | - | ||
| 66067755 | Cancel subscription / Auto-replenish | Open | Normal | — | — | - | —Skipped | — | — | — | Feb 12, 2026 | - | |||
| 30215062 | Missing samples in order | Solved | Normal | — | refundappbopis | 1d 7h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 47812500 | Restock alert for backorder | Solved | High | — | Chat | vipsamplesinfluencer | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | ||
| 04581790 | Klarna / Afterpay split issue | Closed | Normal | — | gift-cardinfluencer | 4h | ⊘Not fired | — | — | — | Jan 15, 2026 | Jan 18, 2026 | |||
| 06562143 | Where is my order? | Closed | High | — | returns | 2h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 11, 2026 | |||
| 58213767 | Return after 30-day window | Closed | Normal | — | Phone | damaged | 16h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 11, 2026 | ||
| 56244143 | Pro discount enrollment | Solved | Low | — | damaged | 6h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 64799155 | Store experience feedback | Pending | High | — | loyaltyapp | - | —Skipped | — | — | — | Dec 23, 2025 | - | |||
| 68714749 | Missing items in shipment | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |||
| 68664215 | Influencer code not working | Pending | Low | — | vip | - | —Skipped | — | — | — | Dec 6, 2025 | - | |||
| 11998207 | Order arrived damaged | Open | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Dec 3, 2025 | - | ||
| 99628073 | Restock alert for backorder | Solved | Urgent | — | wholesale | 9h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |||
| 28367177 | Store experience feedback | Closed | Low | — | gift-cardbopis | 2d 12h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 27, 2025 | |||
| 35021707 | Birthday gift not received | Solved | Low | — | — | 1d 19h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 54639681 | Lost package follow-up | Solved | Normal | — | Phone | — | 3h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 61462115 | Missing samples in order | Pending | Normal | — | damagedfragrance | - | —Skipped | — | — | — | Oct 17, 2025 | - | |||
| 43097681 | Foundation match help | Closed | High | — | Chat | samplesgift-card | 9d 11h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 26, 2025 | ||
| 26946085 | Order arrived damaged | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |||
| 11675492 | Missing items in shipment | Solved | Normal | — | bopis | 14h | ●Responded | 7/11 | — | — | Sep 22, 2025 | - | |||
| 44520762 | App crashes at checkout | Solved | Normal | — | damaged | 2d 8h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |||
| 44218438 | BOPIS order cancelled at store | Solved | Normal | — | appvipbopis | 13h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 89390005 | BOPIS pickup not ready | Open | Normal | — | Phone | loyalty | - | —Skipped | — | — | — | Sep 18, 2025 | - | ||
| 11651458 | App login problem | Solved | Low | — | app | 3h | ⊘Not fired | — | — | — | Sep 9, 2025 | - | |||
| 28685751 | Return after 30-day window | Solved | Normal | — | Chat | app | 7d 18h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | ||
| 25358253 | Wholesale order question | Solved | Normal | — | Chat | shipping | 8h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | ||
| 02116375 | Missing items in shipment | Closed | Low | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Aug 15, 2025 | Aug 21, 2025 | ||
| 28410896 | Klarna / Afterpay split issue | Solved | High | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | ||
| 90986542 | Shipping cost question | Pending | Normal | — | wholesalerefund | - | —Skipped | — | — | — | Jul 16, 2025 | - | |||
| 41662518 | Discount code not working | Solved | Normal | — | Chat | fragranceapprefund | 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | ||
| 83498462 | Influencer code not working | Closed | Low | — | — | 3d 19h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 9, 2025 | |||
| 03595285 | Where is my order? | Closed | Low | — | refunddamaged | 19h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 17, 2025 | |||
| 34423046 | Question about product ingredients | Solved | Low | — | refund | 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |