Drew Ankunding
norman27@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35201548 | Influencer code not working | Pending | Normal | Drew Ankunding | — |  Julie Hodkiewicz | Phone | — | - | —Skipped | — | — | — | May 20, 2026 | - |
| 88035746 | Cancel order request | Closed | High | Drew Ankunding | — |  Kaela Friesen | Chat | vipwholesale | 4h | ⊘Not fired | — | — | — | May 15, 2026 | May 19, 2026 |
| 67317443 | Price match request | Solved | Urgent | Drew Ankunding | — |  Garth Dooley | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 95218407 | Allergic reaction concern | Open | Normal | Drew Ankunding | — |  Jacklyn Dare | Chat | apployalty | - | —Skipped | — | — | — | May 13, 2026 | - |
| 96901521 | Loyalty points not posting | Pending | Low | Drew Ankunding | — | Julie Hodkiewicz | shipping | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 87033238 | Address change after shipping | Solved | Normal | Drew Ankunding | — |  Mr. Skyla Trantow | — | 2d 5h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 75046954 | Order arrived damaged | Solved | Low | Drew Ankunding | — |  Ignatius Cummerata | Chat | — | 1d 20h | ⊘Not fired | — | — | — | Mar 30, 2026 | - |
| 61754801 | Wrong shade sent | Solved | Normal | Drew Ankunding | — |  Faith Hilll | — | 3h | ●Responded | 5/5 | — | — | Mar 7, 2026 | - | |
| 50640191 | Where is my order? | Pending | Normal | Drew Ankunding | — |  Mr. Lonie Hudson | Chat | wholesalefragrance | - | —Skipped | — | — | — | Mar 4, 2026 | - |
| 32722356 | Cancel subscription / Auto-replenish | Solved | Normal | Drew Ankunding | — |  Tommy Kuvalis | wholesalevipsamples | 4h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 44941968 | Allergic reaction concern | Closed | High | Drew Ankunding | — |  Katrina Johns | shade-match | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 8, 2026 | |
| 83802491 | Missing items in shipment | Closed | Normal | Drew Ankunding | — |  Yazmin Jast | Chat | influencerreturnsfragrance | 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 12, 2026 |
| 90418459 | BOPIS pickup not ready | Closed | Normal | Drew Ankunding | — | Mr. Skyla Trantow | — | 3h | ⊘Not fired | — | — | — | Feb 4, 2026 | Feb 11, 2026 | |
| 99815202 | Address change after shipping | Solved | Normal | Drew Ankunding | — |  Chaz Renner | Social | samplesgift-cardbopis | 5h | ⊘Not fired | — | — | — | Jan 28, 2026 | - |
| 65227055 | Question about product ingredients | Solved | Normal | Drew Ankunding | — |  Vilma Gusikowski | — | 21h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 86608613 | Wrong shade sent | Solved | Normal | Drew Ankunding | — | Julie Hodkiewicz | — | 10h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 40888868 | Restock alert for backorder | Pending | Normal | Drew Ankunding | — |  Leonard Waters-Howell | shade-matchloyalty | - | —Skipped | — | — | — | Jan 10, 2026 | - | |
| 91656536 | Restock alert for backorder | Solved | Urgent | Drew Ankunding | — | Garth Dooley | Phone | gift-cardfragrancebopis | 2d 14h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 07917580 | Missing samples in order | Solved | Normal | Drew Ankunding | — | Chaz Renner | Chat | influencer | 5d 22h | ⊘Not fired | — | — | — | Jan 1, 2026 | - |
| 96557870 | Order arrived damaged | Solved | Normal | Drew Ankunding | — | Chaz Renner | Phone | returnssamplesinfluencer | 4h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 41009301 | BOPIS order cancelled at store | Solved | Normal | Drew Ankunding | — |  Lily Raynor | vip | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 61198123 | Allergic reaction concern | Pending | Normal | Drew Ankunding | — | Kaela Friesen | Chat | loyaltysamples | - | —Skipped | — | — | — | Dec 6, 2025 | - |
| 96806001 | Refund not received | Solved | Normal | Drew Ankunding | — | Katrina Johns | Social | app | 20h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 62101964 | Shipping cost question | Closed | High | Drew Ankunding | — | Julie Hodkiewicz | Phone | influencershipping | 19h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 11, 2025 |
| 05819489 | Order arrived damaged | Open | Normal | Drew Ankunding | — |  Amely Pacocha | returnsappdamaged | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 76451015 | Order arrived damaged | Solved | Normal | Drew Ankunding | — | Ignatius Cummerata | app | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 33123442 | Store experience feedback | Solved | Low | Drew Ankunding | — |  Kip Schroeder IV | Phone | influencer | 19h | ●Responded | 4/5 | — | — | Oct 7, 2025 | - |
| 93120159 | Order arrived damaged | Solved | Low | Drew Ankunding | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 02095989 | Missing samples in order | Solved | Normal | Drew Ankunding | — |  Steve O'Conner | Chat | refundgift-cardbopis | 1h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - |
| 12682824 | Cancel order request | Closed | Normal | Drew Ankunding | — | Steve O'Conner | Phone | appreturns | 1h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 29, 2025 |
| 57232170 | Birthday gift not received | Solved | Normal | Drew Ankunding | — | Leonard Waters-Howell | Chat | samples | 17h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 50096236 | Influencer code not working | Solved | High | Drew Ankunding | — | Lily Raynor | — | 8h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 76143738 | Wrong shade sent | Solved | Normal | Drew Ankunding | — |  Mr. Cade Senger | — | 18h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 08045664 | Missing items in shipment | Solved | High | Drew Ankunding | — | Katrina Johns | refundfragrance | 1d 1h | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |
| 81431118 | Influencer code not working | Closed | High | Drew Ankunding | — | Faith Hilll | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 2, 2025 |
| 46843386 | App login problem | Pending | Normal | Drew Ankunding | — | Yazmin Jast | damaged | - | —Skipped | — | — | — | Jul 27, 2025 | - | |
| 44517769 | Store experience feedback | Solved | Normal | Drew Ankunding | — | Leonard Waters-Howell | bopisshade-match | 6h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |
| 13741809 | Shipping cost question | Solved | Low | Drew Ankunding | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 02351928 | Question about product ingredients | Solved | Normal | Drew Ankunding | — |  Mr. Eliza Gerhold IV | returnsshippingloyalty | 1d 15h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 79366957 | Wholesale order question | Closed | Urgent | Drew Ankunding | — | Amely Pacocha | shade-match | 9d 21h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 17, 2025 | |
| 27410828 | Gift card balance question | Solved | High | Drew Ankunding | — | Mr. Skyla Trantow | wholesale | 1h | ⊘Not fired | — | — | — | Jun 4, 2025 | - | |
| 88437478 | Missing items in shipment | Solved | Normal | Drew Ankunding | — | Lily Raynor | loyaltyappgift-card | 2h | ⊘Not fired | — | — | — | Jun 2, 2025 | - | |
| 72400154 | Question about product ingredients | Solved | Normal | Drew Ankunding | — | Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 04113334 | BOPIS pickup not ready | Solved | Low | Drew Ankunding | — | Kip Schroeder IV | samplesdamaged | 9h | ○Sent, no reply | — | — | — | May 23, 2025 | - |