Alda Pagac
arch58@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98610444 | Foundation match help | Pending | Normal | Alda Pagac | — |  Kip Schroeder IV | influencervipapp | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 84086776 | Where is my order? | Solved | Normal | Alda Pagac | — |  Dr. Mandy McLaughlin | bopis | 2d 17h | ●Responded | 4/5 | — | — | Apr 30, 2026 | - | |
| 94538908 | Foundation match help | Solved | High | Alda Pagac | — |  Lily Raynor | returnsbopisshade-match | 4h | ●Responded | 9/11 | — | — | Apr 29, 2026 | - | |
| 05961571 | Gift card balance question | Closed | High | Alda Pagac | — |  Chaz Renner | — | 1d 14h | ●Responded | 4/11 | — | — | Apr 23, 2026 | Apr 26, 2026 | |
| 15322029 | Return after 30-day window | Solved | Normal | Alda Pagac | — |  Darryl Jacobi | gift-card | 6h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 72988176 | Item authenticity concern | Solved | Normal | Alda Pagac | — | Lily Raynor | bopis | 9d 6h | ●Responded | 1/11 | — | — | Mar 18, 2026 | - | |
| 10951247 | BOPIS pickup not ready | Solved | Low | Alda Pagac | — |  Kaela Friesen | appgift-cardvip | 4h | ●Responded | 10/11 | — | — | Mar 11, 2026 | - | |
| 35934489 | BOPIS order cancelled at store | Open | Normal | Alda Pagac | — |  Julie Hodkiewicz | Chat | shade-match | - | —Skipped | — | — | — | Feb 25, 2026 | - |
| 01948572 | Insider tier issue | Solved | Low | Alda Pagac | — |  Mr. Eliza Gerhold IV | Phone | vipwholesalerefund | 9h | ⊘Not fired | — | — | — | Feb 19, 2026 | - |
| 23281024 | Store experience feedback | Solved | Low | Alda Pagac | — |  Vilma Gusikowski | damaged | 7h | ●Responded | 4/5 | — | — | Feb 18, 2026 | - | |
| 44719495 | Wrong shade sent | Closed | High | Alda Pagac | — |  Mr. Skyla Trantow | app | 2h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 20, 2026 | |
| 33940649 | Order arrived damaged | Solved | Normal | Alda Pagac | — |  Eula McKenzie | shade-matchgift-cardbopis | 19h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 70758734 | Address change after shipping | Closed | Normal | Alda Pagac | — |  Leonard Waters-Howell | returnsrefund | 1h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 17, 2026 | |
| 81316501 | Address change after shipping | Closed | Normal | Alda Pagac | — |  Steve O'Conner | wholesalereturnsinfluencer | 10h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 3, 2026 | |
| 88273714 | Pro discount enrollment | Solved | High | Alda Pagac | — |  Katrina Johns | returnsapp | 6h | ●Responded | 2/5 | — | — | Dec 18, 2025 | - | |
| 11697043 | Order arrived damaged | Solved | Normal | Alda Pagac | — | Lily Raynor | bopisvipshade-match | 21h | ●Responded | 3/5 | — | — | Dec 8, 2025 | - | |
| 00284494 | Loyalty points not posting | Solved | High | Alda Pagac | — |  Tommy Kuvalis | shippinginfluencerreturns | 1h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - | |
| 22582695 | Order arrived damaged | Open | Normal | Alda Pagac | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 02304085 | Discount code not working | Open | Normal | Alda Pagac | — | Vilma Gusikowski | vipreturnsfragrance | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 24047017 | Klarna / Afterpay split issue | Pending | Low | Alda Pagac | — | Leonard Waters-Howell | loyaltyappsamples | - | —Skipped | — | — | — | Oct 27, 2025 | - | |
| 82955206 | Cancel order request | Closed | High | Alda Pagac | — | Steve O'Conner | apployaltyshade-match | 2h | ⊘Not fired | — | — | — | Oct 26, 2025 | Oct 27, 2025 | |
| 86164850 | Item authenticity concern | Solved | Normal | Alda Pagac | — |  Jacklyn Dare | bopisshippingvip | 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 10610010 | Cancel order request | Closed | Normal | Alda Pagac | — | Mr. Eliza Gerhold IV | Chat | — | 11h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 80734985 | Loyalty points not posting | Solved | High | Alda Pagac | — |  Garth Dooley | Chat | refundshippingshade-match | 15h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 32639985 | Order arrived damaged | Pending | Normal | Alda Pagac | — | Garth Dooley | damagedapp | - | —Skipped | — | — | — | Sep 21, 2025 | - | |
| 33995544 | Influencer code not working | Solved | Normal | Alda Pagac | — |  Mr. Lonie Hudson | vipsamples | 21h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - | |
| 28790303 | Allergic reaction concern | Solved | Normal | Alda Pagac | — | Lily Raynor | gift-cardapp | 7h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |
| 61724719 | Klarna / Afterpay split issue | Solved | Normal | Alda Pagac | — | Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 96125586 | Pro discount enrollment | Solved | Normal | Alda Pagac | — |  Yazmin Jast | fragrance | 2d 10h | ●Responded | 1/5 | — | — | Jul 12, 2025 | - | |
| 77538727 | Wrong shade sent | Solved | High | Alda Pagac | — | Mr. Skyla Trantow | wholesale | 1d | ●Responded | 10/11 | — | — | Jul 10, 2025 | - | |
| 11353995 | Cancel order request | Solved | High | Alda Pagac | — | Mr. Lonie Hudson | — | 12h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 95726448 | Cancel order request | Solved | Normal | Alda Pagac | — | Julie Hodkiewicz | Phone | refundreturns | 5h | ⊘Not fired | — | — | — | Jun 27, 2025 | - |
| 23369120 | Cancel subscription / Auto-replenish | Solved | Normal | Alda Pagac | — | Lily Raynor | viprefund | 4h | ●Responded | 7/11 | — | — | Jun 26, 2025 | - | |
| 30992659 | Pro discount enrollment | Solved | Normal | Alda Pagac | — | Steve O'Conner | fragrance | 3h | ⊘Not fired | — | — | — | Jun 14, 2025 | - | |
| 20980694 | Item authenticity concern | Solved | High | Alda Pagac | — | Kaela Friesen | — | 6h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 24486423 | BOPIS pickup not ready | Closed | Low | Alda Pagac | — | Kaela Friesen | samples | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 93493938 | Price match request | Closed | Normal | Alda Pagac | — | Mr. Skyla Trantow | Chat | fragranceloyaltyvip | 4h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 6, 2025 |
| 02305798 | Restock alert for backorder | Solved | Normal | Alda Pagac | — | Leonard Waters-Howell | Chat | shade-matchsamples | 1h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 58543618 | Wrong shade sent | Solved | High | Alda Pagac | — |  Mr. Cade Senger | shippingrefundloyalty | 5h | ○Sent, no reply | — | — | — | May 24, 2025 | - |