Alton Greenfelder
yasmin90@gmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05570340 | Missing items in shipment | Solved | High | Alton Greenfelder | — |  Darryl Jacobi | — | 2d 4h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 05349450 | Lost package follow-up | Closed | High | Alton Greenfelder | — |  Amely Pacocha | Chat | — | 14h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 23, 2026 |
| 00575434 | Store experience feedback | Solved | High | Alton Greenfelder | — |  Mr. Skyla Trantow | Chat | returnswholesale | 5h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - |
| 42293943 | Refund not received | Solved | Normal | Alton Greenfelder | — |  Vilma Gusikowski | — | 5h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | |
| 93461980 | Price match request | Closed | High | Alton Greenfelder | — |  Mr. Eliza Gerhold IV | Phone | vipgift-carddamaged | 5h | ●Responded | 5/5 | — | — | Mar 24, 2026 | Mar 28, 2026 |
| 40482703 | BOPIS order cancelled at store | Solved | High | Alton Greenfelder | — | Vilma Gusikowski | shipping | 1d | ○Sent, no reply | — | — | — | Mar 1, 2026 | - | |
| 21049519 | Wholesale order question | Solved | Normal | Alton Greenfelder | — | Vilma Gusikowski | Chat | — | 13h | ⊘Not fired | — | — | — | Feb 26, 2026 | - |
| 28308634 | Order arrived damaged | Closed | Normal | Alton Greenfelder | — | Vilma Gusikowski | loyaltyshipping | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 2, 2026 | |
| 62962435 | Wrong shade sent | Closed | Normal | Alton Greenfelder | — |  Lily Raynor | — | 18h | ●Responded | 4/5 | — | — | Feb 20, 2026 | Feb 28, 2026 | |
| 98176151 | Cancel subscription / Auto-replenish | Closed | Normal | Alton Greenfelder | — |  Eula McKenzie | vipdamaged | 3h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 22, 2026 | |
| 66056206 | Store experience feedback | Solved | Normal | Alton Greenfelder | — |  Yazmin Jast | — | 4h | ●Responded | 10/11 | — | — | Feb 15, 2026 | - | |
| 44704203 | Loyalty points not posting | Solved | High | Alton Greenfelder | — |  Katrina Johns | fragrancerefundvip | 1h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | |
| 40550514 | Foundation match help | Closed | Normal | Alton Greenfelder | — |  Leonard Waters-Howell | damagedfragrancegift-card | 2d 12h | ●Responded | 3/5 | — | — | Dec 23, 2025 | Dec 31, 2025 | |
| 48951187 | Cancel subscription / Auto-replenish | Solved | Normal | Alton Greenfelder | — | Katrina Johns | Chat | — | 3h | ●Responded | 5/5 | — | — | Dec 23, 2025 | - |
| 09918715 | Influencer code not working | Solved | Low | Alton Greenfelder | — | Leonard Waters-Howell | returnsdamagedsamples | 6h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | |
| 73186631 | Birthday gift not received | Solved | High | Alton Greenfelder | — | Yazmin Jast | Phone | loyaltyrefund | 3h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 27521164 | BOPIS pickup not ready | Closed | Normal | Alton Greenfelder | — |  Oscar O'Hara | Social | appdamagedrefund | 4h | ⊘Not fired | — | — | — | Nov 27, 2025 | Nov 30, 2025 |
| 64723899 | Gift card balance question | Solved | Normal | Alton Greenfelder | — |  Julie Hodkiewicz | Phone | — | 6h | ●Responded | 5/5 | — | — | Nov 17, 2025 | - |
| 81775420 | Klarna / Afterpay split issue | Closed | Normal | Alton Greenfelder | — |  Garth Dooley | — | 1d 8h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 16, 2025 | |
| 01037521 | Pro discount enrollment | Pending | High | Alton Greenfelder | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 82473476 | Missing samples in order | Solved | Low | Alton Greenfelder | — |  Kip Schroeder IV | — | 5h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - | |
| 57694753 | Shipping cost question | Solved | Normal | Alton Greenfelder | — | Garth Dooley | fragrance | 6h | ⊘Not fired | — | — | — | Oct 20, 2025 | - | |
| 61539934 | App login problem | Solved | Normal | Alton Greenfelder | — |  Dr. Mandy McLaughlin | — | 1d 8h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 13296618 | Order arrived damaged | Open | Normal | Alton Greenfelder | — |  Mr. Cade Senger | Phone | gift-cardsamplesapp | - | —Skipped | — | — | — | Sep 23, 2025 | - |
| 96856252 | Question about product ingredients | Solved | Urgent | Alton Greenfelder | — | Lily Raynor | Phone | gift-card | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 49670233 | BOPIS pickup not ready | Closed | Low | Alton Greenfelder | — | Kip Schroeder IV | appwholesalefragrance | 1d 4h | ⊘Not fired | — | — | — | Sep 7, 2025 | Sep 15, 2025 | |
| 77000372 | Where is my order? | Closed | Normal | Alton Greenfelder | — |  Mr. Lonie Hudson | Chat | loyaltywholesale | 16h | ●Responded | 4/5 | — | — | Aug 28, 2025 | Sep 1, 2025 |
| 56756666 | Address change after shipping | Solved | Normal | Alton Greenfelder | — | Eula McKenzie | vipshade-matchrefund | 15h | ●Responded | 4/5 | — | — | Jul 16, 2025 | - | |
| 36335946 | Influencer code not working | Solved | Urgent | Alton Greenfelder | — | Amely Pacocha | Chat | shippingbopisshade-match | 1d 7h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 30825194 | Return after 30-day window | Solved | Normal | Alton Greenfelder | — |  Chaz Renner | Social | loyaltyfragrance | 1h | ⊘Not fired | — | — | — | Jul 7, 2025 | - |
| 56806925 | Store experience feedback | Closed | Low | Alton Greenfelder | — | Leonard Waters-Howell | Chat | bopisrefundshade-match | 2d 5h | ●Responded | 4/5 | — | — | Jun 15, 2025 | Jun 21, 2025 |
| 31387879 | Return after 30-day window | Solved | Normal | Alton Greenfelder | — | Kip Schroeder IV | — | 21h | ⊘Not fired | — | — | — | Jun 5, 2025 | - |