Rochelle Schmidt
jayson_pfeffer71@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47701885 | Restock alert for backorder | Solved | Normal | Rochelle Schmidt | — |  Steve O'Conner | shippingappvip | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 01054004 | BOPIS pickup not ready | Closed | Low | Rochelle Schmidt | — |  Ignatius Cummerata | Chat | — | 10h | ○Sent, no reply | — | — | — | May 12, 2026 | May 16, 2026 |
| 89648254 | Insider tier issue | Solved | Low | Rochelle Schmidt | — |  Faith Hilll | wholesaleviployalty | 2h | ●Responded | 5/5 | — | — | May 3, 2026 | - | |
| 28568454 | Address change after shipping | Pending | Normal | Rochelle Schmidt | — |  Katrina Johns | Chat | gift-cardinfluencerrefund | - | —Skipped | — | — | — | May 2, 2026 | - |
| 04047216 | Store experience feedback | Solved | Normal | Rochelle Schmidt | — |  Jacklyn Dare | — | 1h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - | |
| 15891478 | Influencer code not working | Solved | Normal | Rochelle Schmidt | — |  Miss Amber Hintz Sr. | Chat | refund | 5h | ⊘Not fired | — | — | — | Apr 5, 2026 | - |
| 26550223 | Missing samples in order | Solved | High | Rochelle Schmidt | — |  Mr. Cade Senger | — | 8h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - | |
| 04428205 | Return after 30-day window | Closed | Normal | Rochelle Schmidt | — |  Kaela Friesen | Chat | influencerloyaltyrefund | 5h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 16, 2026 |
| 88765605 | Birthday gift not received | Solved | Normal | Rochelle Schmidt | — |  Julie Hodkiewicz | gift-cardapprefund | 1d 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 47435873 | Lost package follow-up | Solved | Low | Rochelle Schmidt | — |  Chaz Renner | influencervip | 1d | ●Responded | 4/5 | — | — | Feb 14, 2026 | - | |
| 90607734 | App login problem | Solved | Low | Rochelle Schmidt | — |  Mr. Eliza Gerhold IV | Chat | influencershade-matchloyalty | 2d 20h | ●Responded | 2/5 | — | — | Feb 13, 2026 | - |
| 49486413 | Pro discount enrollment | Solved | Low | Rochelle Schmidt | — |  Mr. Skyla Trantow | Chat | wholesaleinfluencerreturns | 4h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - |
| 03760055 | Discount code not working | Closed | Normal | Rochelle Schmidt | — |  Kip Schroeder IV | loyaltywholesale | 2d 16h | ⊘Not fired | — | — | — | Jan 22, 2026 | Jan 27, 2026 | |
| 37824044 | Store experience feedback | Open | Low | Rochelle Schmidt | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 55118539 | Birthday gift not received | Closed | Normal | Rochelle Schmidt | — | Chaz Renner | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 80005504 | Insider tier issue | Open | Normal | Rochelle Schmidt | — | Kaela Friesen | Chat | shipping | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 63497022 | Missing items in shipment | Solved | Low | Rochelle Schmidt | — | Mr. Skyla Trantow | loyaltyshippinggift-card | 9d 16h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 11582680 | Cancel subscription / Auto-replenish | Solved | Normal | Rochelle Schmidt | — |  Amely Pacocha | refunddamaged | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 81375284 | Loyalty points not posting | Solved | Normal | Rochelle Schmidt | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 32188909 | Loyalty points not posting | Closed | High | Rochelle Schmidt | — |  Garth Dooley | samplesloyalty | 6h | ●Responded | 2/5 | — | — | Oct 21, 2025 | Oct 22, 2025 | |
| 98541153 | Loyalty points not posting | Solved | Normal | Rochelle Schmidt | — |  Leonard Waters-Howell | gift-cardvipdamaged | 6d 13h | ●Responded | 3/5 | — | — | Oct 8, 2025 | - | |
| 82769439 | Cancel order request | Pending | Normal | Rochelle Schmidt | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Sep 27, 2025 | - | |
| 51857012 | Address change after shipping | Solved | High | Rochelle Schmidt | — | Garth Dooley | Chat | — | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 63517252 | Order arrived damaged | Solved | Normal | Rochelle Schmidt | — | Jacklyn Dare | damagedgift-cardinfluencer | 21h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 76186922 | Birthday gift not received | Solved | Low | Rochelle Schmidt | — | Eula McKenzie | damaged | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 12410169 | App login problem | Solved | High | Rochelle Schmidt | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 65840668 | App crashes at checkout | Solved | High | Rochelle Schmidt | — |  Oscar O'Hara | — | 2d 1h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |
| 42233900 | Insider tier issue | Solved | Normal | Rochelle Schmidt | — |  Lily Raynor | — | 16h | ●Responded | 4/5 | — | — | Jul 25, 2025 | - | |
| 46362250 | Discount code not working | Pending | Normal | Rochelle Schmidt | — | Mr. Cade Senger | Chat | influencer | - | —Skipped | — | — | — | Jul 9, 2025 | - |
| 40097448 | Price match request | Solved | Low | Rochelle Schmidt | — | Mr. Cade Senger | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 81305031 | Missing items in shipment | Solved | Normal | Rochelle Schmidt | — |  Dr. Mandy McLaughlin | gift-cardvipfragrance | 9h | ⊘Not fired | — | — | — | Jun 27, 2025 | - | |
| 12167933 | Restock alert for backorder | Pending | Normal | Rochelle Schmidt | — | Miss Amber Hintz Sr. | damaged | - | —Skipped | — | — | — | Jun 22, 2025 | - | |
| 53472618 | Store experience feedback | Solved | High | Rochelle Schmidt | — | Dr. Mandy McLaughlin | Chat | wholesale | 4h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - |
| 84296061 | Influencer code not working | Solved | Normal | Rochelle Schmidt | — | Oscar O'Hara | Chat | fragranceapp | 14h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |
| 19703875 | Missing samples in order | Solved | Normal | Rochelle Schmidt | — |  Tommy Kuvalis | Chat | shippingwholesaleloyalty | 5h | ●Responded | 10/11 | — | — | Jun 13, 2025 | - |
| 06820033 | Insider tier issue | Solved | Low | Rochelle Schmidt | — | Dr. Mandy McLaughlin | samples | 4h | ●Responded | 3/5 | — | — | Jun 12, 2025 | - | |
| 90911757 | Insider tier issue | Pending | Normal | Rochelle Schmidt | — | Julie Hodkiewicz | Chat | bopis | - | —Skipped | — | — | — | Jun 5, 2025 | - |
| 96704793 | Pro discount enrollment | Pending | High | Rochelle Schmidt | — | Tommy Kuvalis | shipping | - | —Skipped | — | — | — | May 31, 2025 | - |