Glen Flatley
reba.halvorson-towne55@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55638501 | Item authenticity concern | Solved | Normal | Glen Flatley | — |  Tommy Kuvalis | Chat | vip | 4h | ○Sent, no reply | — | — | — | May 10, 2026 | - |
| 66173140 | Cancel order request | Solved | Normal | Glen Flatley | — |  Steve O'Conner | wholesalesamples | 8h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 97902208 | Birthday gift not received | Solved | High | Glen Flatley | — |  Vilma Gusikowski | — | 17h | ●Responded | 5/5 | — | — | Apr 26, 2026 | - | |
| 02140030 | Discount code not working | Solved | Normal | Glen Flatley | — |  Kip Schroeder IV | — | 1h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 05036479 | Cancel subscription / Auto-replenish | Solved | Low | Glen Flatley | — |  Ignatius Cummerata | Phone | fragrance | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 61980009 | Where is my order? | Solved | Normal | Glen Flatley | — |  Eula McKenzie | returnsloyaltyapp | 3h | ●Responded | 1/5 | — | — | Apr 15, 2026 | - | |
| 73719699 | App login problem | Closed | Normal | Glen Flatley | — |  Julie Hodkiewicz | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 9, 2026 |
| 32233771 | Wholesale order question | Closed | Normal | Glen Flatley | — |  Mr. Cade Senger | samplesshade-matchvip | 23h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 11, 2026 | |
| 03770838 | Missing items in shipment | Closed | Urgent | Glen Flatley | — |  Faith Hilll | bopisdamagedfragrance | 1d 11h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 65918785 | Return after 30-day window | Solved | Low | Glen Flatley | — |  Kaela Friesen | shade-match | 21h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 58748566 | BOPIS order cancelled at store | Solved | Urgent | Glen Flatley | — | Kip Schroeder IV | Phone | bopisreturns | 2h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 77797146 | Shipping cost question | Solved | Urgent | Glen Flatley | — |  Miss Amber Hintz Sr. | Chat | refund | 2h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 49039283 | Allergic reaction concern | Solved | Normal | Glen Flatley | — |  Darryl Jacobi | influencergift-cardapp | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 91765171 | Where is my order? | Closed | High | Glen Flatley | — | Kip Schroeder IV | wholesaleinfluencer | 6h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 18, 2026 | |
| 30142964 | Wrong shade sent | Closed | Normal | Glen Flatley | — | Kip Schroeder IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 17, 2026 |
| 99196544 | Influencer code not working | Pending | Normal | Glen Flatley | — |  Dr. Mandy McLaughlin | shipping | - | —Skipped | — | — | — | Jan 26, 2026 | - | |
| 68878981 | Wrong shade sent | Solved | Normal | Glen Flatley | — | Julie Hodkiewicz | — | 1d 20h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 32181701 | Shipping cost question | Closed | Urgent | Glen Flatley | — | Mr. Cade Senger | Social | — | 9h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 16, 2026 |
| 74210441 | Item authenticity concern | Solved | Low | Glen Flatley | — |  Mr. Eliza Gerhold IV | Chat | shade-matchbopisreturns | 8h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 66027685 | App login problem | Pending | Normal | Glen Flatley | — |  Yazmin Jast | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 23537030 | Klarna / Afterpay split issue | Solved | Low | Glen Flatley | — | Eula McKenzie | returnsrefund | 13h | ●Responded | 4/5 | — | — | Dec 16, 2025 | - | |
| 55226730 | Klarna / Afterpay split issue | Closed | Normal | Glen Flatley | — |  Mr. Skyla Trantow | Chat | refundinfluencerloyalty | 2h | ⊘Not fired | — | — | — | Dec 9, 2025 | Dec 10, 2025 |
| 80924292 | Insider tier issue | Closed | High | Glen Flatley | — | Miss Amber Hintz Sr. | Phone | refundinfluencer | 1d 7h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 45762362 | Price match request | Open | High | Glen Flatley | — |  Garth Dooley | appdamagedloyalty | - | —Skipped | — | — | — | Dec 1, 2025 | - | |
| 89597441 | Allergic reaction concern | Solved | Normal | Glen Flatley | — | Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 12852744 | Missing samples in order | Solved | Normal | Glen Flatley | — | Julie Hodkiewicz | Social | — | 8h | ⊘Not fired | — | — | — | Nov 25, 2025 | - |
| 31898754 | Wholesale order question | Solved | Normal | Glen Flatley | — | Julie Hodkiewicz | — | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 64152315 | Wholesale order question | Closed | Normal | Glen Flatley | — | Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 4/5 | — | — | Nov 21, 2025 | Nov 23, 2025 |
| 58153757 | Birthday gift not received | Open | Low | Glen Flatley | — |  Katrina Johns | loyalty | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 31381868 | Wrong shade sent | Closed | Low | Glen Flatley | — |  Amely Pacocha | Chat | damaged | 2d 13h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 15, 2025 |
| 43810392 | Pro discount enrollment | Open | Low | Glen Flatley | — | Kaela Friesen | influencerloyaltygift-card | - | —Skipped | — | — | — | Nov 10, 2025 | - | |
| 98970593 | Item authenticity concern | Solved | High | Glen Flatley | — | Faith Hilll | Chat | gift-cardloyalty | 1h | ⊘Not fired | — | — | — | Nov 6, 2025 | - |
| 79124289 | Cancel subscription / Auto-replenish | Open | Normal | Glen Flatley | — |  Lily Raynor | — | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 51256645 | Restock alert for backorder | Solved | Normal | Glen Flatley | — |  Jacklyn Dare | appreturnsrefund | 23h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 36498339 | Wrong shade sent | Solved | Normal | Glen Flatley | — | Miss Amber Hintz Sr. | influencershipping | 1h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 16275276 | Insider tier issue | Solved | Low | Glen Flatley | — | Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 47126190 | Loyalty points not posting | Solved | Normal | Glen Flatley | — | Kaela Friesen | shipping | 7h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 44622454 | Gift card balance question | Solved | Normal | Glen Flatley | — | Jacklyn Dare | Social | damagedrefundvip | 1h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 10564263 | App login problem | Solved | Normal | Glen Flatley | — | Steve O'Conner | returnsdamagedwholesale | 9h | ●Responded | 4/5 | — | — | Oct 15, 2025 | - | |
| 71403951 | Where is my order? | Closed | Normal | Glen Flatley | — | Lily Raynor | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 |
| 01208574 | Missing items in shipment | Solved | Normal | Glen Flatley | — | Dr. Mandy McLaughlin | loyaltyapp | 4h | ⊘Not fired | — | — | — | Sep 25, 2025 | - | |
| 44550826 | Cancel order request | Closed | Normal | Glen Flatley | — | Kip Schroeder IV | Chat | apprefund | 20h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 25, 2025 |
| 43977821 | Refund not received | Solved | Low | Glen Flatley | — |  Mr. Lonie Hudson | Chat | fragrancereturns | 6d 21h | ⊘Not fired | — | — | — | Sep 14, 2025 | - |
| 83378493 | Refund not received | Solved | Low | Glen Flatley | — | Mr. Skyla Trantow | gift-card | 4h | ⊘Not fired | — | — | — | Sep 5, 2025 | - | |
| 44415782 | Lost package follow-up | Solved | Normal | Glen Flatley | — | Ignatius Cummerata | Chat | vipshade-match | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 49451611 | Missing items in shipment | Solved | High | Glen Flatley | — | Miss Amber Hintz Sr. | Chat | shade-matchwholesale | 1h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 50681665 | Klarna / Afterpay split issue | Closed | Normal | Glen Flatley | — | Mr. Cade Senger | Phone | refund | 4h | ●Responded | 7/11 | — | — | Aug 27, 2025 | Aug 28, 2025 |
| 53111141 | Allergic reaction concern | Solved | Normal | Glen Flatley | — | Katrina Johns | wholesalerefund | 1h | ●Responded | 5/5 | — | — | Aug 24, 2025 | - | |
| 59033299 | Insider tier issue | Pending | Low | Glen Flatley | — | Kaela Friesen | influencer | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 38790879 | Gift card balance question | Solved | Normal | Glen Flatley | — | Tommy Kuvalis | gift-card | 5h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |