Ray Armstrong
clarence_moen19@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53296439 | Price match request | Solved | Normal | Ray Armstrong | — |  Darryl Jacobi | — | 1d 8h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |
| 02995976 | Lost package follow-up | Solved | Low | Ray Armstrong | — |  Julie Hodkiewicz | bopisinfluencerreturns | 13h | ●Responded | 9/11 | — | — | May 17, 2026 | - | |
| 69145887 | Restock alert for backorder | Solved | Low | Ray Armstrong | — |  Eula McKenzie | Chat | appsamples | 8d 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 10613949 | Klarna / Afterpay split issue | Pending | Normal | Ray Armstrong | — |  Lily Raynor | damaged | - | —Skipped | — | — | — | Apr 28, 2026 | - | |
| 07871536 | Loyalty points not posting | Closed | Normal | Ray Armstrong | — | Julie Hodkiewicz | refund | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 18, 2026 | |
| 27967107 | Address change after shipping | Closed | Normal | Ray Armstrong | — |  Katrina Johns | wholesaleloyalty | 5h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 6, 2026 | |
| 16463889 | Question about product ingredients | Closed | Normal | Ray Armstrong | — |  Mr. Skyla Trantow | samplesbopisinfluencer | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Mar 31, 2026 | |
| 16067914 | Birthday gift not received | Open | Normal | Ray Armstrong | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Mar 23, 2026 | - | |
| 54417961 | Lost package follow-up | Closed | Normal | Ray Armstrong | — |  Faith Hilll | Chat | refundshippingdamaged | 2d 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 27, 2026 |
| 41223642 | Refund not received | Solved | Normal | Ray Armstrong | — |  Kip Schroeder IV | Chat | samples | 5h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 14174751 | Shipping cost question | Solved | Low | Ray Armstrong | — |  Dr. Mandy McLaughlin | Chat | samples | 4h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 95307524 | Item authenticity concern | Solved | Normal | Ray Armstrong | — |  Amely Pacocha | app | 23h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - | |
| 97474117 | Birthday gift not received | Solved | Normal | Ray Armstrong | — | Dr. Mandy McLaughlin | Chat | wholesale | 8h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - |
| 56215185 | BOPIS pickup not ready | Solved | Normal | Ray Armstrong | — |  Mr. Cade Senger | returnswholesale | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 13640302 | Item authenticity concern | Closed | Low | Ray Armstrong | — |  Steve O'Conner | Chat | damagedwholesale | 9h | ●Responded | 10/11 | — | — | Jan 29, 2026 | Feb 3, 2026 |
| 19774675 | Influencer code not working | Solved | Normal | Ray Armstrong | — | Mr. Cade Senger | samples | 5h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | |
| 86914810 | Pro discount enrollment | Pending | Normal | Ray Armstrong | — |  Vilma Gusikowski | Chat | appdamaged | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 58266317 | Restock alert for backorder | Closed | Normal | Ray Armstrong | — | Kip Schroeder IV | Chat | refundinfluencergift-card | 17h | ●Responded | 2/5 | — | — | Jan 6, 2026 | Jan 10, 2026 |
| 14988246 | BOPIS order cancelled at store | Solved | Normal | Ray Armstrong | — |  Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 30966513 | Birthday gift not received | Solved | Low | Ray Armstrong | — |  Mr. Eliza Gerhold IV | sampleswholesale | 7h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 46720849 | App crashes at checkout | Closed | Normal | Ray Armstrong | — | Mr. Eliza Gerhold IV | Chat | — | 3h | ●Responded | 1/5 | — | — | Dec 12, 2025 | Dec 17, 2025 |
| 49465282 | Foundation match help | Closed | Normal | Ray Armstrong | — |  Garth Dooley | Chat | fragrancerefund | 5h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 23, 2025 |
| 08431051 | Klarna / Afterpay split issue | Solved | Normal | Ray Armstrong | — | Steve O'Conner | bopis | 6h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | |
| 91337239 | Item authenticity concern | Closed | Normal | Ray Armstrong | — | Mr. Skyla Trantow | fragrancebopis | 1d 11h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 14, 2025 | |
| 01525379 | Restock alert for backorder | Pending | Normal | Ray Armstrong | — | Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Oct 27, 2025 | - |
| 49323098 | App crashes at checkout | Solved | Normal | Ray Armstrong | — |  Jacklyn Dare | returns | 2h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - | |
| 11551471 | Birthday gift not received | Solved | Normal | Ray Armstrong | — |  Miss Amber Hintz Sr. | refund | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 33405381 | Address change after shipping | Solved | Low | Ray Armstrong | — | Eula McKenzie | Chat | fragranceshippingbopis | 3h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 18615968 | Address change after shipping | Solved | Normal | Ray Armstrong | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 91577116 | Gift card balance question | Solved | High | Ray Armstrong | — | Chaz Renner | Phone | loyaltysamplesfragrance | 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 13310121 | Cancel subscription / Auto-replenish | Solved | Normal | Ray Armstrong | — | Faith Hilll | fragrancereturns | 13h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 27747295 | Missing items in shipment | Pending | Normal | Ray Armstrong | — |  Tommy Kuvalis | Chat | gift-card | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 04613521 | Order arrived damaged | Solved | Urgent | Ray Armstrong | — |  Kaela Friesen | influencershade-matchgift-card | 15h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 89067565 | Loyalty points not posting | Solved | Normal | Ray Armstrong | — | Vilma Gusikowski | vip | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 61359464 | Order arrived damaged | Solved | Normal | Ray Armstrong | — | Julie Hodkiewicz | Chat | — | 20h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - |
| 83369104 | BOPIS pickup not ready | Solved | High | Ray Armstrong | — | Katrina Johns | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 67609208 | Gift card balance question | Solved | Urgent | Ray Armstrong | — | Oscar O'Hara | vip | 18h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 65274123 | Order arrived damaged | Solved | Urgent | Ray Armstrong | — | Eula McKenzie | — | 16h | ●Responded | 3/5 | — | — | Sep 4, 2025 | - | |
| 18791783 | Allergic reaction concern | Solved | Low | Ray Armstrong | — | Mr. Skyla Trantow | — | 23h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - | |
| 81444143 | Refund not received | Solved | Normal | Ray Armstrong | — | Chaz Renner | viprefund | 2d 22h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 44067107 | Pro discount enrollment | Solved | Low | Ray Armstrong | — | Mr. Cade Senger | shade-matchreturnsdamaged | 10h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 99633695 | Cancel subscription / Auto-replenish | Closed | High | Ray Armstrong | — | Darryl Jacobi | fragrance | 13h | ●Responded | 4/5 | — | — | Aug 8, 2025 | Aug 13, 2025 | |
| 59537341 | Where is my order? | Solved | Normal | Ray Armstrong | — | Tommy Kuvalis | Phone | loyalty | 12h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 07649762 | Refund not received | Solved | Normal | Ray Armstrong | — | Tommy Kuvalis | Chat | bopisfragrance | 5d 13h | ●Responded | 1/5 | — | — | Aug 1, 2025 | - |
| 87119971 | BOPIS order cancelled at store | Open | Urgent | Ray Armstrong | — | Darryl Jacobi | returns | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 26063933 | Birthday gift not received | Solved | Normal | Ray Armstrong | — | Eula McKenzie | appshade-matchvip | 1d 19h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 51434468 | Address change after shipping | Solved | Low | Ray Armstrong | — | Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - | |
| 78711328 | Return after 30-day window | Pending | High | Ray Armstrong | — | Kaela Friesen | appfragrancebopis | - | —Skipped | — | — | — | Jun 23, 2025 | - | |
| 09436247 | Lost package follow-up | Solved | Normal | Ray Armstrong | — |  Leonard Waters-Howell | Chat | samples | 22h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 90759103 | Loyalty points not posting | Closed | Normal | Ray Armstrong | — | Garth Dooley | vip | 2h | ●Responded | 3/5 | — | — | Jun 19, 2025 | Jun 25, 2025 |