Darrick Haley
aisha59@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94912812 | Cancel subscription / Auto-replenish | Solved | Normal | — | influencerloyaltyvip | 4h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |||
| 97136828 | Influencer code not working | Solved | Normal | — | Chat | returnsshipping | 12h | ●Responded | 5/5 | — | — | Apr 26, 2026 | - | ||
| 67988173 | Cancel order request | Solved | Normal | — | loyaltybopisgift-card | 6h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | |||
| 80291651 | Refund not received | Solved | Normal | — | Chat | refundshippingapp | 4h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | ||
| 66224144 | Item authenticity concern | Closed | Normal | — | Chat | loyaltyfragrance | 9h | ●Responded | 2/5 | — | — | Apr 4, 2026 | Apr 6, 2026 | ||
| 05971605 | Discount code not working | Solved | Low | — | Social | — | 1d 13h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | ||
| 69994195 | Item authenticity concern | Solved | Low | — | Phone | influencerbopis | 2d 2h | ●Responded | 4/11 | — | — | Mar 24, 2026 | - | ||
| 21433091 | Gift card balance question | Closed | Low | — | Chat | loyalty | 20h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 24, 2026 | ||
| 39795066 | Question about product ingredients | Closed | Normal | — | Chat | shippingrefund | 1d 2h | ●Responded | 4/11 | — | — | Mar 2, 2026 | Mar 7, 2026 | ||
| 21012842 | Foundation match help | Closed | High | — | fragrancereturnsshipping | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |||
| 23086172 | Return after 30-day window | Solved | Normal | — | returnsgift-cardbopis | 2d 7h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |||
| 43434330 | App crashes at checkout | Solved | Normal | — | shade-match | 11h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | |||
| 64645501 | Price match request | Closed | High | — | Chat | appshipping | 1h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 4, 2026 | ||
| 00669847 | Allergic reaction concern | Solved | Normal | — | Chat | returnsrefund | 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 79615071 | Influencer code not working | Closed | Normal | — | Chat | refundshippingshade-match | 14h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 16, 2026 | ||
| 04621257 | App login problem | Closed | High | — | — | 2d 22h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 17, 2026 | |||
| 40694821 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shipping | 11h | ⊘Not fired | — | — | — | Jan 1, 2026 | - | ||
| 60100684 | Question about product ingredients | Solved | Normal | — | fragrancebopisgift-card | 1h | ●Responded | 1/5 | — | — | Dec 4, 2025 | - | |||
| 17959430 | Discount code not working | Solved | Normal | — | bopisvipshade-match | 6h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |||
| 09645361 | Store experience feedback | Solved | Normal | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | ||
| 81539798 | Missing items in shipment | Closed | Normal | — | damagedshade-matchfragrance | 18h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 | |||
| 27999289 | Pro discount enrollment | Solved | High | — | Chat | samples | 10h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 28143975 | App crashes at checkout | Pending | High | — | wholesalevip | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 33026147 | Lost package follow-up | Solved | Normal | — | Chat | refundshade-match | 5h | ●Responded | 4/5 | — | — | Oct 25, 2025 | - | ||
| 35434254 | Return after 30-day window | Solved | Normal | — | Chat | samples | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | ||
| 86588490 | Price match request | Closed | High | — | fragrancebopisshipping | 1h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 28, 2025 | |||
| 84631443 | App login problem | Solved | Normal | — | — | 1d | ●Responded | 5/5 | — | — | Oct 20, 2025 | - | |||
| 42723449 | Influencer code not working | Solved | Low | — | appwholesale | 14h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 06360102 | App login problem | Solved | High | — | Chat | influencerreturnssamples | 1d 10h | ●Responded | 4/5 | — | — | Oct 15, 2025 | - | ||
| 45523009 | Lost package follow-up | Solved | Normal | — | wholesaledamaged | 3h | ●Responded | 4/5 | — | — | Oct 10, 2025 | - | |||
| 10281294 | Item authenticity concern | Open | Low | — | loyaltyinfluencer | - | —Skipped | — | — | — | Oct 8, 2025 | - | |||
| 75471113 | BOPIS order cancelled at store | Closed | Normal | — | gift-card | 2h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 8, 2025 | |||
| 15186300 | App crashes at checkout | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Sep 10, 2025 | - | ||
| 81640190 | Missing samples in order | Closed | Normal | — | vipreturns | 1d | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 4, 2025 | |||
| 26476262 | Missing items in shipment | Pending | Normal | — | refundloyalty | - | —Skipped | — | — | — | Aug 29, 2025 | - | |||
| 36991598 | BOPIS pickup not ready | Solved | Normal | — | returns | 13h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |||
| 26156664 | Cancel subscription / Auto-replenish | Solved | Urgent | — | vipshippingdamaged | 2h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 21350678 | Price match request | Solved | High | — | Chat | — | 6h | ●Responded | 10/11 | — | — | Aug 4, 2025 | - | ||
| 00616698 | Wholesale order question | Solved | Urgent | — | — | 10h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |||
| 59920209 | Loyalty points not posting | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |||
| 65078907 | Influencer code not working | Solved | High | — | fragranceshade-match | 5h | ●Responded | 5/5 | — | — | Jul 6, 2025 | - | |||
| 46958182 | Item authenticity concern | Solved | High | — | Chat | influencerfragrance | 1d 14h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 92951663 | Foundation match help | Pending | Low | — | shippingvipfragrance | - | —Skipped | — | — | — | Jun 10, 2025 | - | |||
| 60468878 | Item authenticity concern | Closed | High | — | influencer | 1h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 13, 2025 | |||
| 26354184 | Loyalty points not posting | Closed | Normal | — | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 6, 2025 | |||
| 08749324 | Gift card balance question | Solved | Normal | — | shippinggift-card | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | - |