Alessandro MacGyver
alice_block-considine@yahoo.com
Showing 1 - 26 of 26
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60256853 | App crashes at checkout | Solved | Normal | — | — | 19h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | |||
| 57795787 | Wholesale order question | Closed | Normal | — | — | 5h | ⊘Not fired | — | — | — | Mar 31, 2026 | Apr 3, 2026 | |||
| 36550626 | Cancel order request | Solved | Urgent | — | — | 21h | ●Responded | 4/5 | — | — | Mar 27, 2026 | - | |||
| 99683903 | Restock alert for backorder | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 30, 2026 | |||
| 53402632 | Pro discount enrollment | Solved | High | — | damagedappgift-card | 23h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |||
| 26083832 | Missing samples in order | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 07823721 | Wholesale order question | Closed | Normal | — | Social | wholesalereturns | 1d 6h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 31, 2026 | ||
| 75370549 | App login problem | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |||
| 03869721 | Missing samples in order | Solved | High | — | loyaltyshade-match | 4h | ●Responded | 7/11 | — | — | Dec 26, 2025 | - | |||
| 93373288 | Restock alert for backorder | Closed | High | — | Chat | bopisvipshade-match | 2h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 18, 2025 | ||
| 07986569 | Address change after shipping | Solved | Normal | — | Chat | influencer | 23h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - | ||
| 38141141 | Influencer code not working | Solved | High | — | gift-cardwholesalerefund | 23h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | |||
| 70408112 | Wrong shade sent | Solved | High | — | Chat | loyaltyshippingdamaged | 4h | ●Responded | 10/11 | — | — | Nov 20, 2025 | - | ||
| 46441900 | Address change after shipping | Solved | High | — | appshipping | 14h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 38532418 | Pro discount enrollment | Open | High | — | shipping | - | —Skipped | — | — | — | Oct 17, 2025 | - | |||
| 87645502 | App login problem | Closed | Normal | — | Chat | refundloyaltyreturns | 2d 8h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 5, 2025 | ||
| 96415368 | Insider tier issue | Open | High | — | returnsrefundloyalty | - | —Skipped | — | — | — | Sep 18, 2025 | - | |||
| 49657775 | Lost package follow-up | Solved | Normal | — | shipping | 4h | ●Responded | 10/11 | — | — | Sep 15, 2025 | - | |||
| 39255121 | Lost package follow-up | Solved | Low | — | Chat | — | 1h | ●Responded | 5/5 | — | — | Sep 14, 2025 | - | ||
| 84718553 | Allergic reaction concern | Solved | Normal | — | damagedvip | 4h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |||
| 63252272 | Discount code not working | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Jul 24, 2025 | - | |||
| 39961671 | Missing samples in order | Solved | Normal | — | Chat | shipping | 2h | ●Responded | 5/5 | — | — | Jul 5, 2025 | - | ||
| 20687753 | Loyalty points not posting | Pending | Normal | — | Chat | returnsshade-match | - | —Skipped | — | — | — | Jul 4, 2025 | - | ||
| 06086255 | Question about product ingredients | Pending | Normal | — | shippingwholesale | - | —Skipped | — | — | — | Jun 16, 2025 | - | |||
| 33212150 | Cancel subscription / Auto-replenish | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 13, 2025 | - | ||
| 67720050 | Discount code not working | Solved | High | — | Phone | — | 6h | ●Responded | 10/11 | — | — | May 27, 2025 | - |