Timothy Jakubowski
dexter.lesch68@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 91040799 | Foundation match help | Solved | Normal | Timothy Jakubowski | — |  Steve O'Conner | shade-matchloyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 01992835 | Birthday gift not received | Solved | Low | Timothy Jakubowski | — |  Miss Amber Hintz Sr. | Chat | sampleswholesale | 12h | ●Responded | 4/5 | — | — | May 8, 2026 | - |
| 25929759 | App crashes at checkout | Solved | High | Timothy Jakubowski | — |  Kaela Friesen | refundinfluencer | 2d 5h | ●Responded | 4/5 | — | — | May 2, 2026 | - | |
| 23220460 | Cancel order request | Solved | Normal | Timothy Jakubowski | — |  Faith Hilll | wholesalerefundshade-match | 18h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 70045857 | Cancel subscription / Auto-replenish | Closed | Normal | Timothy Jakubowski | — |  Leonard Waters-Howell | — | 1h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 88649645 | Store experience feedback | Open | Normal | Timothy Jakubowski | — |  Dr. Mandy McLaughlin | fragrancevip | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 91249442 | Store experience feedback | Closed | Normal | Timothy Jakubowski | — |  Yazmin Jast | bopis | 16h | ●Responded | 3/5 | — | — | Mar 16, 2026 | Mar 18, 2026 | |
| 55596674 | Pro discount enrollment | Solved | High | Timothy Jakubowski | — | Yazmin Jast | Chat | influencer | 17h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 39633237 | Wrong shade sent | Solved | Normal | Timothy Jakubowski | — | Yazmin Jast | viprefund | 1d 5h | ●Responded | 4/5 | — | — | Feb 17, 2026 | - | |
| 46154190 | Insider tier issue | Solved | Normal | Timothy Jakubowski | — |  Ignatius Cummerata | refundwholesale | 22h | ●Responded | 1/5 | — | — | Jan 28, 2026 | - | |
| 53125985 | Klarna / Afterpay split issue | Solved | Normal | Timothy Jakubowski | — |  Vilma Gusikowski | Chat | shade-matchappdamaged | 6h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - |
| 13059613 | Loyalty points not posting | Closed | High | Timothy Jakubowski | — |  Amely Pacocha | Chat | gift-cardshade-matchwholesale | 5h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 21, 2026 |
| 25234946 | Missing samples in order | Solved | Normal | Timothy Jakubowski | — |  Chaz Renner | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 17975219 | Wrong shade sent | Closed | Normal | Timothy Jakubowski | — | Dr. Mandy McLaughlin | Chat | gift-carddamaged | 15h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 20, 2025 |
| 56831079 | App login problem | Solved | Normal | Timothy Jakubowski | — |  Kip Schroeder IV | gift-card | 4h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - | |
| 33745456 | Lost package follow-up | Solved | Normal | Timothy Jakubowski | — | Kaela Friesen | Chat | returns | 1h | ●Responded | 5/5 | — | — | Dec 6, 2025 | - |
| 87263343 | Loyalty points not posting | Solved | Urgent | Timothy Jakubowski | — |  Darryl Jacobi | — | 1d 19h | ●Responded | 1/5 | — | — | Nov 27, 2025 | - | |
| 36349471 | Missing items in shipment | Solved | Urgent | Timothy Jakubowski | — | Vilma Gusikowski | Chat | app | 11h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 89888778 | Gift card balance question | Closed | Normal | Timothy Jakubowski | — |  Jacklyn Dare | refundloyaltyinfluencer | 2d 21h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 15, 2025 | |
| 31728680 | Pro discount enrollment | Solved | Normal | Timothy Jakubowski | — |  Lily Raynor | wholesalebopis | 6h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | |
| 33071019 | Wholesale order question | Solved | Normal | Timothy Jakubowski | — | Amely Pacocha | Chat | shipping | 18h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - |
| 07256017 | Discount code not working | Closed | Normal | Timothy Jakubowski | — |  Eula McKenzie | — | 18h | ●Responded | 9/11 | — | — | Oct 13, 2025 | Oct 16, 2025 | |
| 24033682 | Where is my order? | Solved | High | Timothy Jakubowski | — | Leonard Waters-Howell | vip | 1d 11h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | |
| 92842923 | Missing samples in order | Closed | Normal | Timothy Jakubowski | — | Chaz Renner | Phone | damagedloyalty | 17h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Oct 4, 2025 |
| 29574473 | Foundation match help | Closed | Normal | Timothy Jakubowski | — | Leonard Waters-Howell | Chat | damaged | 18h | ⊘Not fired | — | — | — | Sep 25, 2025 | Oct 2, 2025 |
| 33869873 | Restock alert for backorder | Solved | High | Timothy Jakubowski | — |  Oscar O'Hara | refunddamagedapp | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 82472297 | Birthday gift not received | Solved | Normal | Timothy Jakubowski | — | Dr. Mandy McLaughlin | damagedsamples | 18h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 97193326 | Question about product ingredients | Closed | High | Timothy Jakubowski | — |  Mr. Skyla Trantow | vipapp | 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 17, 2025 | |
| 90364803 | Gift card balance question | Open | High | Timothy Jakubowski | — | Amely Pacocha | Social | damagedwholesaleshipping | - | —Skipped | — | — | — | Sep 8, 2025 | - |
| 44816697 | Foundation match help | Closed | Normal | Timothy Jakubowski | — | Mr. Skyla Trantow | Social | fragrance | 12h | ⊘Not fired | — | — | — | Sep 8, 2025 | Sep 10, 2025 |
| 65093707 | Return after 30-day window | Solved | Normal | Timothy Jakubowski | — | Oscar O'Hara | Chat | — | 2d 11h | ⊘Not fired | — | — | — | Sep 1, 2025 | - |
| 99304598 | Lost package follow-up | Open | Low | Timothy Jakubowski | — |  Garth Dooley | — | - | —Skipped | — | — | — | Aug 2, 2025 | - | |
| 82447660 | App crashes at checkout | Solved | Normal | Timothy Jakubowski | — | Leonard Waters-Howell | — | 6h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 84421167 | Where is my order? | Closed | High | Timothy Jakubowski | — |  Tommy Kuvalis | Chat | damagedfragrance | 7h | ●Responded | 10/11 | — | — | Jun 26, 2025 | Jun 30, 2025 |
| 38281553 | Address change after shipping | Solved | Low | Timothy Jakubowski | — | Lily Raynor | Chat | samples | 6d 1h | ●Responded | 1/11 | — | — | Jun 22, 2025 | - |
| 51570401 | Return after 30-day window | Solved | Normal | Timothy Jakubowski | — |  Mr. Cade Senger | Chat | bopissamplesrefund | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 95882386 | Wholesale order question | Pending | Normal | Timothy Jakubowski | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 47342167 | BOPIS pickup not ready | Solved | Low | Timothy Jakubowski | — | Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 77675377 | App login problem | Closed | Normal | Timothy Jakubowski | — | Mr. Cade Senger | Phone | samplesrefund | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |