Mike Lind
pam.oconner@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06468059 | Cancel subscription / Auto-replenish | Solved | High | Mike Lind | — |  Dr. Mandy McLaughlin | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 56337906 | BOPIS order cancelled at store | Pending | Normal | Mike Lind | — |  Garth Dooley | shippingapp | - | —Skipped | — | — | — | Apr 28, 2026 | - | |
| 07616464 | Insider tier issue | Closed | High | Mike Lind | — |  Julie Hodkiewicz | loyaltyvipgift-card | 17h | ●Responded | 3/5 | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 77181411 | Address change after shipping | Closed | Low | Mike Lind | — |  Amely Pacocha | Chat | shippingreturns | 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 16, 2026 |
| 69042696 | Missing items in shipment | Solved | Normal | Mike Lind | — |  Mr. Skyla Trantow | refundvip | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 16954529 | Missing items in shipment | Solved | Normal | Mike Lind | — |  Mr. Cade Senger | shade-matchappreturns | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 86911181 | Shipping cost question | Pending | Urgent | Mike Lind | — |  Katrina Johns | — | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 11298679 | Return after 30-day window | Closed | Low | Mike Lind | — |  Kip Schroeder IV | Chat | samples | 14h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 86408323 | Missing items in shipment | Solved | Normal | Mike Lind | — |  Eula McKenzie | Social | gift-card | 2d 11h | ⊘Not fired | — | — | — | Feb 16, 2026 | - |
| 66489555 | BOPIS pickup not ready | Solved | High | Mike Lind | — |  Chaz Renner | Chat | shipping | 14h | ⊘Not fired | — | — | — | Feb 3, 2026 | - |
| 35119364 | Birthday gift not received | Solved | Normal | Mike Lind | — |  Darryl Jacobi | influencersamplesbopis | 2h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 68421849 | Return after 30-day window | Solved | Normal | Mike Lind | — |  Yazmin Jast | — | 1d 15h | ●Responded | 4/5 | — | — | Jan 23, 2026 | - | |
| 15111214 | Refund not received | Closed | Normal | Mike Lind | — |  Kaela Friesen | gift-cardapp | 10h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 71979056 | Price match request | Solved | Urgent | Mike Lind | — | Kip Schroeder IV | influencer | 2d 18h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - | |
| 51041772 | App login problem | Open | Normal | Mike Lind | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 89162816 | Wholesale order question | Solved | Normal | Mike Lind | — |  Ignatius Cummerata | Chat | samples | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 06094658 | Missing items in shipment | Solved | Normal | Mike Lind | — | Amely Pacocha | — | 4h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | |
| 73208927 | BOPIS pickup not ready | Open | Normal | Mike Lind | — |  Faith Hilll | — | - | —Skipped | — | — | — | Nov 22, 2025 | - | |
| 32408660 | Loyalty points not posting | Closed | Low | Mike Lind | — | Kaela Friesen | returnsloyaltyshipping | 5h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 21, 2025 | |
| 64494997 | Missing samples in order | Pending | Normal | Mike Lind | — | Yazmin Jast | Chat | refundbopis | - | —Skipped | — | — | — | Nov 13, 2025 | - |
| 06365158 | Return after 30-day window | Solved | Normal | Mike Lind | — | Yazmin Jast | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 84056134 | Insider tier issue | Closed | Normal | Mike Lind | — | Julie Hodkiewicz | — | 12h | ●Responded | 2/5 | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 88390400 | Missing samples in order | Solved | Normal | Mike Lind | — |  Mr. Eliza Gerhold IV | Chat | shipping | 3h | ⊘Not fired | — | — | — | Oct 18, 2025 | - |
| 18294781 | Restock alert for backorder | Solved | Normal | Mike Lind | — | Katrina Johns | Chat | shade-match | 5h | ●Responded | 4/5 | — | — | Oct 11, 2025 | - |
| 90553345 | Price match request | Solved | Normal | Mike Lind | — |  Leonard Waters-Howell | Chat | influencer | 5h | ●Responded | 4/5 | — | — | Sep 29, 2025 | - |
| 85726125 | Loyalty points not posting | Solved | Normal | Mike Lind | — | Mr. Eliza Gerhold IV | — | 5h | ●Responded | 5/5 | — | — | Sep 9, 2025 | - | |
| 93669092 | Wholesale order question | Solved | Normal | Mike Lind | — | Kip Schroeder IV | Chat | wholesaleinfluencer | 12h | ●Responded | 4/5 | — | — | Sep 5, 2025 | - |
| 84770274 | Item authenticity concern | Closed | Normal | Mike Lind | — |  Mr. Lonie Hudson | shipping | 5h | ●Responded | 5/5 | — | — | Aug 26, 2025 | Aug 31, 2025 | |
| 54943003 | App login problem | Closed | Normal | Mike Lind | — | Faith Hilll | Chat | — | 20h | ●Responded | 5/5 | — | — | Aug 24, 2025 | Aug 30, 2025 |
| 46726638 | App crashes at checkout | Closed | Urgent | Mike Lind | — | Darryl Jacobi | Chat | — | 3h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 26, 2025 |
| 38831182 | Address change after shipping | Solved | Normal | Mike Lind | — |  Lily Raynor | — | 3h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - | |
| 06655703 | Shipping cost question | Closed | Normal | Mike Lind | — | Amely Pacocha | bopisfragrance | 5h | ●Responded | 3/5 | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 03603675 | Lost package follow-up | Solved | Normal | Mike Lind | — | Lily Raynor | samples | 1h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 73980185 | Cancel subscription / Auto-replenish | Closed | Normal | Mike Lind | — | Ignatius Cummerata | samplesdamaged | 16h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |
| 45847205 | Store experience feedback | Solved | Normal | Mike Lind | — | Dr. Mandy McLaughlin | Phone | samplesloyaltyinfluencer | 5h | ●Responded | 5/5 | — | — | Jul 3, 2025 | - |
| 86186780 | Refund not received | Pending | Normal | Mike Lind | — | Amely Pacocha | influencer | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 42761382 | Missing samples in order | Solved | Normal | Mike Lind | — | Garth Dooley | Social | gift-cardreturns | 2h | ⊘Not fired | — | — | — | Jun 11, 2025 | - |
| 21898505 | Price match request | Closed | Normal | Mike Lind | — | Katrina Johns | Chat | damagedshade-matchreturns | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 36905777 | Return after 30-day window | Solved | Normal | Mike Lind | — | Yazmin Jast | Chat | vipsamples | 7h | ○Sent, no reply | — | — | — | May 31, 2025 | - |
| 09374785 | Pro discount enrollment | Solved | Low | Mike Lind | — |  Miss Amber Hintz Sr. | Chat | bopis | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | - |