Anibal Barton
caesar5@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93884275 | Price match request | Solved | Normal | — | Chat | returnsshade-matchwholesale | 9h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 43634432 | Insider tier issue | Closed | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 19, 2026 | |||
| 73328161 | Klarna / Afterpay split issue | Closed | High | — | — | 4h | ●Responded | 2/5 | — | — | Mar 27, 2026 | Apr 2, 2026 | |||
| 91358336 | Klarna / Afterpay split issue | Solved | Urgent | — | apprefundfragrance | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 85305490 | Insider tier issue | Pending | Normal | — | Social | damagedgift-card | - | —Skipped | — | — | — | Feb 10, 2026 | - | ||
| 99675969 | Price match request | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 9, 2026 | - | ||
| 71758493 | Missing samples in order | Closed | Normal | — | Social | app | 2d 13h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 5, 2026 | ||
| 93266888 | Allergic reaction concern | Closed | Normal | — | Chat | — | 2d 12h | ●Responded | 2/5 | — | — | Jan 13, 2026 | Jan 19, 2026 | ||
| 48171422 | Store experience feedback | Solved | High | — | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |||
| 72729032 | Loyalty points not posting | Solved | High | — | Chat | samplesreturns | 9h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | ||
| 27576684 | Where is my order? | Solved | High | — | — | 2d 22h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |||
| 00963211 | Item authenticity concern | Solved | Normal | — | appvip | 17h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |||
| 34397713 | Insider tier issue | Closed | Low | — | — | 1h | ●Responded | 10/11 | — | — | Dec 5, 2025 | Dec 11, 2025 | |||
| 50983516 | Cancel subscription / Auto-replenish | Solved | Normal | — | fragranceapp | 4h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | |||
| 21047267 | Loyalty points not posting | Pending | Normal | — | Chat | wholesale | - | —Skipped | — | — | — | Nov 3, 2025 | - | ||
| 68061758 | Cancel order request | Solved | Normal | — | Phone | damagedrefund | 4h | ●Responded | 4/5 | — | — | Oct 28, 2025 | - | ||
| 15812039 | Refund not received | Solved | Normal | — | refundreturns | 3d 10h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 56318379 | Wholesale order question | Closed | Normal | — | Chat | shade-matchgift-cardloyalty | 1h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 5, 2025 | ||
| 31412817 | Price match request | Closed | High | — | appvipfragrance | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 | |||
| 34339007 | Where is my order? | Solved | High | — | — | 1h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 78695508 | Cancel order request | Closed | Normal | — | Chat | loyaltyvip | 14h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 12, 2025 | ||
| 47547481 | App crashes at checkout | Closed | Low | — | refundinfluencer | 4h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 13, 2025 | |||
| 46419419 | Address change after shipping | Solved | Low | — | influencerbopisdamaged | 14h | ⊘Not fired | — | — | — | Sep 6, 2025 | - | |||
| 60598851 | Insider tier issue | Closed | Normal | — | Chat | shippingrefundbopis | 6h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 8, 2025 | ||
| 11522137 | BOPIS order cancelled at store | Closed | Urgent | — | Chat | fragrancevipshade-match | 4h | ●Responded | 7/11 | — | — | Sep 5, 2025 | Sep 9, 2025 | ||
| 19815536 | Missing items in shipment | Solved | Low | — | — | 9h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |||
| 44245954 | BOPIS order cancelled at store | Solved | Urgent | — | Social | — | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | - | ||
| 90020888 | Cancel subscription / Auto-replenish | Solved | Normal | — | bopisreturns | 4h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |||
| 31635645 | Pro discount enrollment | Pending | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Aug 25, 2025 | - | ||
| 62185314 | Order arrived damaged | Pending | Urgent | — | app | - | —Skipped | — | — | — | Aug 21, 2025 | - | |||
| 27540836 | Cancel order request | Open | Normal | — | Phone | influencerbopissamples | - | —Skipped | — | — | — | Jul 28, 2025 | - | ||
| 42721265 | Address change after shipping | Solved | Normal | — | influencergift-card | 14h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |||
| 65298478 | Question about product ingredients | Closed | Normal | — | — | 14h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |||
| 92491890 | Lost package follow-up | Solved | Normal | — | Social | influencer | 19h | ⊘Not fired | — | — | — | Jul 8, 2025 | - | ||
| 26016112 | Foundation match help | Solved | Normal | — | Social | — | 2h | ⊘Not fired | — | — | — | Jul 2, 2025 | - | ||
| 58159267 | Missing samples in order | Solved | Low | — | Social | samplesshade-match | 5h | ⊘Not fired | — | — | — | Jun 17, 2025 | - | ||
| 31886089 | BOPIS pickup not ready | Solved | Low | — | samples | 13h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |||
| 05356389 | Item authenticity concern | Closed | Normal | — | influencer | 1h | ●Responded | 5/5 | — | — | Jun 15, 2025 | Jun 16, 2025 | |||
| 71464734 | Wrong shade sent | Solved | High | — | wholesale | 2h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |||
| 83371993 | Return after 30-day window | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |||
| 79188473 | App crashes at checkout | Solved | Low | — | Chat | vip | 6h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | ||
| 39849073 | Birthday gift not received | Closed | Normal | — | — | 1d 21h | ⊘Not fired | — | — | — | Jun 7, 2025 | Jun 14, 2025 |