Devonte Tromp
aylin0@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36388016 | Question about product ingredients | Solved | Normal | Devonte Tromp | — |  Steve O'Conner | gift-cardbopis | 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 34989933 | Refund not received | Solved | High | Devonte Tromp | — |  Eula McKenzie | Phone | loyaltywholesale | 5h | ●Responded | 1/5 | — | — | May 15, 2026 | - |
| 37527215 | Where is my order? | Open | Normal | Devonte Tromp | — |  Miss Amber Hintz Sr. | Chat | samples | - | —Skipped | — | — | — | May 12, 2026 | - |
| 43259426 | Allergic reaction concern | Solved | Low | Devonte Tromp | — |  Leonard Waters-Howell | Social | samplesdamaged | 2d 3h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 07470553 | Klarna / Afterpay split issue | Closed | Low | Devonte Tromp | — | Leonard Waters-Howell | Chat | refundbopisapp | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | May 11, 2026 |
| 50263162 | Refund not received | Open | Low | Devonte Tromp | — |  Chaz Renner | — | - | —Skipped | — | — | — | May 3, 2026 | - | |
| 23279629 | Cancel order request | Closed | Normal | Devonte Tromp | — |  Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |
| 95452758 | Shipping cost question | Solved | Low | Devonte Tromp | — |  Garth Dooley | damagedfragrancewholesale | 11h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 07231630 | Lost package follow-up | Solved | Normal | Devonte Tromp | — | Chaz Renner | fragrancegift-card | 2d 17h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 13673444 | Wrong shade sent | Pending | Low | Devonte Tromp | — | Ignatius Cummerata | Chat | influencer | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 59771399 | Insider tier issue | Solved | Normal | Devonte Tromp | — |  Julie Hodkiewicz | Chat | influencerreturnswholesale | 4h | ●Responded | 2/5 | — | — | Apr 9, 2026 | - |
| 65673215 | Shipping cost question | Closed | High | Devonte Tromp | — |  Amely Pacocha | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 52596209 | Birthday gift not received | Solved | Low | Devonte Tromp | — |  Mr. Lonie Hudson | shade-match | 6h | ●Responded | 10/11 | — | — | Mar 26, 2026 | - | |
| 41371321 | Discount code not working | Closed | Normal | Devonte Tromp | — | Amely Pacocha | Chat | refund | 4d 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 4, 2026 |
| 05902765 | Insider tier issue | Closed | Normal | Devonte Tromp | — |  Yazmin Jast | Chat | bopissamples | 6h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 9, 2026 |
| 29845266 | App crashes at checkout | Solved | Normal | Devonte Tromp | — | Chaz Renner | bopis | 23h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 54721024 | App crashes at checkout | Solved | High | Devonte Tromp | — | Garth Dooley | Chat | appviprefund | 1d 5h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - |
| 53958434 | Lost package follow-up | Closed | Normal | Devonte Tromp | — | Amely Pacocha | returnswholesaleshade-match | 17h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 26, 2026 | |
| 47451426 | Question about product ingredients | Solved | Low | Devonte Tromp | — | Steve O'Conner | wholesaleshippingbopis | 1d 19h | ●Responded | 1/5 | — | — | Feb 10, 2026 | - | |
| 65117209 | Order arrived damaged | Solved | Normal | Devonte Tromp | — |  Dr. Mandy McLaughlin | Chat | influencerdamagedsamples | 2h | ●Responded | 5/5 | — | — | Feb 9, 2026 | - |
| 97117181 | Insider tier issue | Closed | High | Devonte Tromp | — | Dr. Mandy McLaughlin | Chat | fragrance | 5h | ●Responded | 4/5 | — | — | Jan 30, 2026 | Feb 5, 2026 |
| 16963584 | Wholesale order question | Solved | Low | Devonte Tromp | — | Leonard Waters-Howell | refund | 2h | ⊘Not fired | — | — | — | Jan 4, 2026 | - | |
| 98587907 | App login problem | Solved | Normal | Devonte Tromp | — |  Faith Hilll | Chat | fragrancewholesale | 6h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 86303532 | Missing items in shipment | Closed | Normal | Devonte Tromp | — | Garth Dooley | refund | 16h | ⊘Not fired | — | — | — | Dec 8, 2025 | Dec 13, 2025 | |
| 61910625 | Insider tier issue | Solved | Normal | Devonte Tromp | — | Amely Pacocha | Chat | — | 4h | ⊘Not fired | — | — | — | Dec 5, 2025 | - |
| 71699465 | Missing items in shipment | Solved | Normal | Devonte Tromp | — |  Darryl Jacobi | shade-matchgift-card | 3h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | |
| 02694224 | Pro discount enrollment | Solved | High | Devonte Tromp | — | Dr. Mandy McLaughlin | damagedshade-matchinfluencer | 1h | ●Responded | 10/11 | — | — | Oct 28, 2025 | - | |
| 24862536 | Wholesale order question | Solved | Normal | Devonte Tromp | — |  Mr. Skyla Trantow | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 63632254 | Birthday gift not received | Solved | Normal | Devonte Tromp | — |  Kaela Friesen | fragrancesamplesshipping | 5h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 28357469 | Missing items in shipment | Solved | Normal | Devonte Tromp | — |  Jacklyn Dare | Chat | returns | 4h | ●Responded | 4/5 | — | — | Sep 5, 2025 | - |
| 43719511 | Loyalty points not posting | Closed | Normal | Devonte Tromp | — | Mr. Lonie Hudson | bopis | 9h | ●Responded | 5/5 | — | — | Aug 27, 2025 | Aug 28, 2025 | |
| 28500988 | Discount code not working | Solved | Normal | Devonte Tromp | — | Ignatius Cummerata | Chat | shade-match | 1h | ●Responded | 5/5 | — | — | Aug 25, 2025 | - |
| 61359170 | Pro discount enrollment | Solved | Normal | Devonte Tromp | — | Mr. Lonie Hudson | fragranceshade-matchbopis | 6h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - | |
| 09173949 | Wrong shade sent | Closed | Low | Devonte Tromp | — | Ignatius Cummerata | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 21, 2025 |
| 99969084 | Cancel order request | Solved | Normal | Devonte Tromp | — | Chaz Renner | Chat | fragrance | 10h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 86377619 | App crashes at checkout | Solved | High | Devonte Tromp | — | Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 53351487 | Address change after shipping | Solved | Normal | Devonte Tromp | — | Miss Amber Hintz Sr. | — | 1d 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 46751382 | App crashes at checkout | Solved | Low | Devonte Tromp | — |  Mr. Eliza Gerhold IV | Chat | vipsamplesloyalty | 6h | ●Responded | 10/11 | — | — | Jul 16, 2025 | - |
| 86115965 | Cancel subscription / Auto-replenish | Solved | Low | Devonte Tromp | — |  Lily Raynor | Chat | — | 2d 7h | ●Responded | 3/5 | — | — | Jul 14, 2025 | - |
| 25134072 | Birthday gift not received | Solved | Normal | Devonte Tromp | — | Mr. Eliza Gerhold IV | Chat | refund | 4h | ●Responded | 4/11 | — | — | Jul 3, 2025 | - |
| 96417905 | Price match request | Solved | Normal | Devonte Tromp | — | Faith Hilll | — | 10h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 17198647 | Missing samples in order | Closed | Urgent | Devonte Tromp | — | Kaela Friesen | — | 11h | ●Responded | 4/5 | — | — | Jun 14, 2025 | Jun 19, 2025 | |
| 13001074 | Question about product ingredients | Solved | Normal | Devonte Tromp | — | Kaela Friesen | gift-card | 2d 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 20575575 | Influencer code not working | Open | Normal | Devonte Tromp | — | Lily Raynor | returnsapp | - | —Skipped | — | — | — | Jun 4, 2025 | - |