HomeInbox
CustomersKayleigh Roberts

Kayleigh Roberts

kitty_bins56@gmail.com
Tickets35Responses11
Showing 1 - 35 of 35
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
13676577Address change after shippingSolvedHighKayleigh Roberts—Julie HodkiewiczEmail—7d 8h○Sent, no reply———May 20, 2026-
57994023Klarna / Afterpay split issueSolvedNormalKayleigh Roberts—Chaz RennerChat
influencershippingshade-match
2h○Sent, no reply———Apr 17, 2026-
18829335Question about product ingredientsClosedUrgentKayleigh Roberts—Kaela FriesenChat
returns
22h●Responded5/5——Apr 16, 2026Apr 18, 2026
44519767Wholesale order questionOpenNormalKayleigh Roberts—Oscar O'HaraEmail
wholesale
-—Skipped———Mar 25, 2026-
65387740Cancel order requestSolvedNormalKayleigh Roberts—Eula McKenzieEmail—2d 22h○Sent, no reply———Mar 21, 2026-
65352745Restock alert for backorderSolvedNormalKayleigh Roberts—Yazmin JastEmail
wholesaledamaged
19h●Responded5/5——Feb 19, 2026-
08716170Refund not receivedOpenNormalKayleigh Roberts—Tommy KuvalisEmail
loyaltyfragrance
-—Skipped———Feb 12, 2026-
20215157Loyalty points not postingSolvedHighKayleigh Roberts—Faith HilllEmail
refund
6h⊘Not fired———Feb 12, 2026-
74302055Influencer code not workingSolvedLowKayleigh Roberts—Eula McKenzieChat
appwholesaledamaged
4h○Sent, no reply———Feb 9, 2026-
69330393Allergic reaction concernClosedNormalKayleigh Roberts—Darryl JacobiEmail
shipping
5d 17h●Responded2/5——Jan 30, 2026Feb 8, 2026
85984947App crashes at checkoutSolvedHighKayleigh Roberts—Chaz RennerEmail
influencerdamagedsamples
4h●Responded4/5——Jan 21, 2026-
38351851Item authenticity concernClosedHighKayleigh Roberts—Eula McKenzieEmail
fragrancereturnsshipping
12h○Sent, no reply———Jan 18, 2026Jan 20, 2026
62611678BOPIS order cancelled at storeSolvedHighKayleigh Roberts—Darryl JacobiChat
appshade-matchbopis
2h○Sent, no reply———Jan 14, 2026-
39290383Pro discount enrollmentSolvedHighKayleigh Roberts—Miss Amber Hintz Sr.Phone
influencershade-matchloyalty
8h●Responded4/5——Jan 9, 2026-
70915994Insider tier issueClosedNormalKayleigh Roberts—Faith HilllEmail
influencershade-match
6h●Responded5/5——Dec 31, 2025Jan 1, 2026
31936630Gift card balance questionClosedHighKayleigh Roberts—Mr. Skyla TrantowEmail—8d○Sent, no reply———Dec 26, 2025Jan 8, 2026
62303178Klarna / Afterpay split issueSolvedHighKayleigh Roberts—Katrina JohnsChat
shippinginfluencerloyalty
1h○Sent, no reply———Dec 15, 2025-
24182324Address change after shippingClosedNormalKayleigh Roberts—Ignatius CummerataEmail—4h●Responded4/5——Dec 6, 2025Dec 11, 2025
52232596BOPIS order cancelled at storeSolvedLowKayleigh Roberts—Vilma GusikowskiChat
influencerrefundwholesale
1d○Sent, no reply———Dec 4, 2025-
69833724Store experience feedbackSolvedNormalKayleigh Roberts—Kip Schroeder IVEmail—1d⊘Not fired———Nov 26, 2025-
74723383Return after 30-day windowSolvedHighKayleigh Roberts—Oscar O'HaraChat
influencergift-cardwholesale
11h○Sent, no reply———Nov 3, 2025-
96336768Order arrived damagedSolvedHighKayleigh Roberts—Jacklyn DareChat
bopisvip
12h○Sent, no reply———Nov 2, 2025-
66907024Influencer code not workingSolvedNormalKayleigh Roberts—Oscar O'HaraEmail
samplesshipping
7d 2h○Sent, no reply———Oct 30, 2025-
91381609Item authenticity concernSolvedLowKayleigh Roberts—Oscar O'HaraEmail
returnsfragrancedamaged
3h○Sent, no reply———Oct 24, 2025-
01422534Item authenticity concernClosedHighKayleigh Roberts—Mr. Lonie HudsonEmail
wholesaleloyalty
1d●Responded5/5——Oct 22, 2025Oct 27, 2025
16589627App login problemSolvedNormalKayleigh Roberts—Mr. Skyla TrantowChat
vipinfluencershipping
21h●Responded5/5——Oct 16, 2025-
83098738Gift card balance questionOpenNormalKayleigh Roberts—Vilma GusikowskiEmail—-—Skipped———Oct 9, 2025-
99359428Discount code not workingClosedNormalKayleigh Roberts—Eula McKenzieEmail
loyaltyreturns
22h⊘Not fired———Oct 3, 2025Oct 11, 2025
60995201Where is my order?SolvedNormalKayleigh Roberts—Dr. Mandy McLaughlinChat—14h●Responded5/5——Sep 9, 2025-
18297483Klarna / Afterpay split issueSolvedNormalKayleigh Roberts—Ignatius CummerataEmail
appshade-matchshipping
23h○Sent, no reply———Aug 14, 2025-
17822483Foundation match helpSolvedHighKayleigh Roberts—Lily RaynorEmail
gift-card
3h●Responded5/5——Aug 12, 2025-
72178478BOPIS pickup not readyClosedUrgentKayleigh Roberts—Faith HilllChat
loyaltyreturnswholesale
11h⊘Not fired———Jul 20, 2025Jul 22, 2025
22396647Insider tier issueOpenUrgentKayleigh Roberts—Chaz RennerEmail—-—Skipped———Jul 8, 2025-
85030154Loyalty points not postingSolvedNormalKayleigh Roberts—Lily RaynorChat
returnsinfluencervip
1h○Sent, no reply———Jun 11, 2025-
96769725Gift card balance questionPendingNormalKayleigh Roberts—Chaz RennerChat—-—Skipped———May 26, 2025-
Page 1 of 1

Properties

Customer
Name
Kayleigh Roberts
Email
kitty_bins56@gmail.com
Loyalty tier
Gold
Company
—
Skin type
—
Loyalty points
917
Lifetime spend
345
Last purchase
Mar 9, 2026
Skin tone
tan
Foundation shade
22P
Skin concerns
—
Allergies / restrictions
nut-allergy, fragrance-free
Favorite brands
Living Proof
YTD spend
68
App installed
—
App last opened
Apr 9, 2026
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
—
Total orders
9
Preferred category
fragrance
Tickets
Tickets
35
Last seen
May 20, 2026
Responses
Avg rating
4.45