Miss Beth Zboncak Sr.
aaron.ward76@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18692954 | Missing items in shipment | Closed | Low | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | May 24, 2026 | ||
| 67991361 | Discount code not working | Solved | Normal | — | Social | appshade-match | 2h | ⊘Not fired | — | — | — | Apr 30, 2026 | - | ||
| 57203813 | Return after 30-day window | Closed | Normal | — | Social | damaged | 3h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 | ||
| 98945897 | App login problem | Solved | Normal | — | Chat | samples | 3h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 72523789 | Shipping cost question | Closed | Low | — | refundsamples | 2d 5h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 27, 2026 | |||
| 91018577 | Allergic reaction concern | Solved | Normal | — | loyaltyapp | 11h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |||
| 07513841 | BOPIS order cancelled at store | Solved | High | — | samplesshade-match | 4h | ●Responded | 4/5 | — | — | Mar 26, 2026 | - | |||
| 34598955 | App login problem | Closed | Normal | — | fragrancewholesale | 4h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 | |||
| 95352022 | Price match request | Closed | Normal | — | shade-matchwholesaleshipping | 6h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 | |||
| 73324920 | Missing samples in order | Closed | Low | — | Chat | damaged | 23h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 | ||
| 21785949 | Price match request | Solved | Normal | — | Phone | bopisrefundloyalty | 1d 4h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | ||
| 99566786 | App login problem | Solved | Normal | — | Chat | refundbopis | 4h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - | ||
| 84220816 | Wrong shade sent | Solved | Low | — | Phone | shade-matchloyaltyapp | 17h | ⊘Not fired | — | — | — | Jan 25, 2026 | - | ||
| 21217950 | App login problem | Pending | Low | — | Chat | refundvip | - | —Skipped | — | — | — | Jan 23, 2026 | - | ||
| 55982054 | Lost package follow-up | Pending | Normal | — | bopisshade-matchgift-card | - | —Skipped | — | — | — | Jan 1, 2026 | - | |||
| 23963680 | Loyalty points not posting | Closed | Normal | — | Chat | loyaltyshipping | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 26, 2025 | ||
| 19420391 | Missing samples in order | Solved | Normal | — | vipapp | 2d 20h | ●Responded | 4/5 | — | — | Nov 29, 2025 | - | |||
| 77809151 | Missing items in shipment | Solved | Normal | — | fragrance | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |||
| 72188744 | BOPIS order cancelled at store | Solved | Urgent | — | Phone | — | 2d 4h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | ||
| 95911181 | Where is my order? | Solved | Normal | — | refundsamples | 10h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 91875011 | Klarna / Afterpay split issue | Solved | High | — | appshade-match | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 35338646 | Insider tier issue | Open | High | — | samplesapp | - | —Skipped | — | — | — | Oct 17, 2025 | - | |||
| 55679964 | Address change after shipping | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |||
| 25171315 | BOPIS pickup not ready | Open | High | — | Phone | samplesapployalty | - | —Skipped | — | — | — | Oct 5, 2025 | - | ||
| 49761503 | Loyalty points not posting | Closed | Normal | — | — | 1h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |||
| 56220377 | Discount code not working | Solved | Normal | — | Chat | fragrance | 2h | ⊘Not fired | — | — | — | Sep 2, 2025 | - | ||
| 15655685 | App login problem | Closed | Low | — | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | ||
| 89619329 | Return after 30-day window | Solved | Normal | — | — | 2h | ●Responded | 2/5 | — | — | Jul 29, 2025 | - | |||
| 74037741 | Influencer code not working | Solved | Urgent | — | Chat | bopisshipping | 3h | ●Responded | 9/11 | — | — | Jul 28, 2025 | - | ||
| 65282325 | Where is my order? | Solved | Normal | — | bopis | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |||
| 21757487 | Missing samples in order | Solved | Low | — | influencergift-card | 2d 13h | ⊘Not fired | — | — | — | Jul 17, 2025 | - | |||
| 06901983 | Insider tier issue | Solved | Normal | — | loyaltybopis | 8h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 10527533 | Question about product ingredients | Closed | Low | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 4, 2025 | ||
| 35406370 | Item authenticity concern | Closed | Normal | — | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 13, 2025 | ||
| 48066328 | Foundation match help | Closed | Low | — | gift-card | 5h | ⊘Not fired | — | — | — | Jun 3, 2025 | Jun 10, 2025 | |||
| 17911809 | App crashes at checkout | Closed | Normal | — | Social | influencershade-matchgift-card | 2h | ⊘Not fired | — | — | — | May 25, 2025 | May 30, 2025 |