Julio Denesik MD
adelle51@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 64394918 | Wrong shade sent | Open | High | Julio Denesik MD | — |  Amely Pacocha | damaged | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 70800725 | BOPIS pickup not ready | Closed | Normal | Julio Denesik MD | — |  Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 80586428 | Refund not received | Pending | Low | Julio Denesik MD | — |  Eula McKenzie | Phone | wholesalegift-cardvip | - | —Skipped | — | — | — | May 8, 2026 | - |
| 69807519 | Klarna / Afterpay split issue | Open | Normal | Julio Denesik MD | — |  Katrina Johns | Chat | bopiswholesale | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 07620394 | Pro discount enrollment | Closed | Normal | Julio Denesik MD | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 97475397 | Missing samples in order | Solved | Normal | Julio Denesik MD | — |  Mr. Cade Senger | — | 4h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | |
| 53700796 | Cancel subscription / Auto-replenish | Solved | High | Julio Denesik MD | — | Amely Pacocha | app | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 96866097 | BOPIS order cancelled at store | Pending | Normal | Julio Denesik MD | — | Yazmin Jast | Chat | loyaltydamaged | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 42470801 | Pro discount enrollment | Solved | Low | Julio Denesik MD | — | Mr. Cade Senger | — | 19h | ●Responded | 3/5 | — | — | Mar 24, 2026 | - | |
| 24238304 | Price match request | Solved | High | Julio Denesik MD | — |  Kip Schroeder IV | refund | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 89390575 | Cancel subscription / Auto-replenish | Closed | Normal | Julio Denesik MD | — |  Dr. Mandy McLaughlin | — | 2h | ●Responded | 1/5 | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 78437708 | BOPIS pickup not ready | Closed | Normal | Julio Denesik MD | — |  Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 17114180 | Loyalty points not posting | Pending | Normal | Julio Denesik MD | — | Kip Schroeder IV | Chat | wholesale | - | —Skipped | — | — | — | Mar 8, 2026 | - |
| 99633575 | Missing samples in order | Solved | Normal | Julio Denesik MD | — | Katrina Johns | Phone | gift-card | 2h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 37470481 | Klarna / Afterpay split issue | Solved | Normal | Julio Denesik MD | — | Mr. Skyla Trantow | Chat | bopisshade-matchshipping | 2h | ⊘Not fired | — | — | — | Feb 16, 2026 | - |
| 89093649 | Birthday gift not received | Solved | Normal | Julio Denesik MD | — | Mr. Cade Senger | Chat | returnsfragrance | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 76120829 | Wrong shade sent | Solved | Normal | Julio Denesik MD | — | Mr. Skyla Trantow | wholesalebopisvip | 11h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 69474223 | App crashes at checkout | Solved | Normal | Julio Denesik MD | — |  Tommy Kuvalis | Phone | bopisfragrance | 11h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 49974138 | Where is my order? | Closed | Normal | Julio Denesik MD | — | Kip Schroeder IV | bopisgift-cardshipping | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 | |
| 50272916 | Insider tier issue | Closed | Normal | Julio Denesik MD | — | Kip Schroeder IV | vipshade-matchinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 21, 2026 | |
| 38559090 | Refund not received | Solved | Normal | Julio Denesik MD | — |  Ignatius Cummerata | damagedfragrance | 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 38000499 | Influencer code not working | Solved | Urgent | Julio Denesik MD | — |  Kaela Friesen | Chat | samples | 15h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 27377706 | Klarna / Afterpay split issue | Solved | Low | Julio Denesik MD | — |  Chaz Renner | Chat | damagedshippingwholesale | 3d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 20018385 | BOPIS order cancelled at store | Closed | Low | Julio Denesik MD | — |  Faith Hilll | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 8, 2026 |
| 97657946 | Question about product ingredients | Solved | High | Julio Denesik MD | — |  Mr. Lonie Hudson | Chat | refundappsamples | 1d 20h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - |
| 89498783 | Address change after shipping | Closed | Normal | Julio Denesik MD | — | Mr. Cade Senger | shipping | 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 48583911 | Restock alert for backorder | Solved | Normal | Julio Denesik MD | — | Katrina Johns | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 49527672 | Missing samples in order | Solved | Normal | Julio Denesik MD | — | Faith Hilll | Phone | app | 4d 20h | ●Responded | 3/5 | — | — | Nov 14, 2025 | - |
| 13538225 | Loyalty points not posting | Solved | Normal | Julio Denesik MD | — | Kaela Friesen | Chat | loyalty | 2d 22h | ●Responded | 4/5 | — | — | Nov 12, 2025 | - |
| 45407112 | Price match request | Closed | Normal | Julio Denesik MD | — | Eula McKenzie | shippingloyaltyvip | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 6, 2025 | |
| 67414691 | BOPIS order cancelled at store | Solved | Normal | Julio Denesik MD | — | Katrina Johns | shade-matchshipping | 2h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |
| 42610870 | Loyalty points not posting | Solved | High | Julio Denesik MD | — | Eula McKenzie | shippinggift-card | 8h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 41751847 | Refund not received | Pending | Normal | Julio Denesik MD | — | Chaz Renner | Chat | damagedvip | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 01606515 | Discount code not working | Closed | Normal | Julio Denesik MD | — |  Vilma Gusikowski | Chat | — | 22h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 12, 2025 |
| 63786061 | Order arrived damaged | Closed | Normal | Julio Denesik MD | — | Mr. Lonie Hudson | appsamplesrefund | 2d 7h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 9, 2025 | |
| 25133952 | Item authenticity concern | Open | Normal | Julio Denesik MD | — | Yazmin Jast | returnsinfluencer | - | —Skipped | — | — | — | Sep 30, 2025 | - | |
| 42070644 | Discount code not working | Solved | High | Julio Denesik MD | — |  Miss Amber Hintz Sr. | Chat | returns | 3h | ●Responded | 5/5 | — | — | Sep 27, 2025 | - |
| 13433889 | Item authenticity concern | Solved | Normal | Julio Denesik MD | — | Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 20325161 | Question about product ingredients | Pending | Normal | Julio Denesik MD | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 07757203 | Return after 30-day window | Closed | Normal | Julio Denesik MD | — | Vilma Gusikowski | Chat | refundbopissamples | 5h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 20, 2025 |
| 95762555 | Return after 30-day window | Closed | High | Julio Denesik MD | — | Ignatius Cummerata | — | 5d 19h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 21, 2025 | |
| 45433267 | Birthday gift not received | Closed | Normal | Julio Denesik MD | — | Dr. Mandy McLaughlin | shippingvipshade-match | 2h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 | |
| 32749842 | Cancel order request | Solved | Normal | Julio Denesik MD | — | Mr. Cade Senger | Chat | bopis | 8h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 20724269 | Cancel subscription / Auto-replenish | Solved | Normal | Julio Denesik MD | — | Tommy Kuvalis | damaged | 1h | ●Responded | 10/11 | — | — | Jul 28, 2025 | - | |
| 38661161 | Discount code not working | Solved | Normal | Julio Denesik MD | — |  Jacklyn Dare | refundsamplesreturns | 19h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 95865499 | Price match request | Solved | Normal | Julio Denesik MD | — |  Julie Hodkiewicz | Chat | returnsvip | 1d 5h | ●Responded | 9/11 | — | — | Jun 25, 2025 | - |
| 83102889 | Wrong shade sent | Solved | Low | Julio Denesik MD | — | Jacklyn Dare | returnsappgift-card | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 27590288 | Foundation match help | Closed | High | Julio Denesik MD | — |  Oscar O'Hara | Chat | shippingfragrancereturns | 18h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 6, 2025 |
| 34589199 | BOPIS order cancelled at store | Solved | Normal | Julio Denesik MD | — | Kip Schroeder IV | damagedappinfluencer | 7h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |