Savanna Breitenberg
hector.larkin@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43102092 | Missing samples in order | Closed | Low | — | shipping | 22h | ⊘Not fired | — | — | — | May 16, 2026 | May 18, 2026 | |||
| 08129971 | BOPIS pickup not ready | Closed | High | — | samplesshade-matchapp | 3h | ●Responded | 4/5 | — | — | May 9, 2026 | May 15, 2026 | |||
| 47792557 | Order arrived damaged | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | May 1, 2026 | - | ||
| 48416187 | Influencer code not working | Solved | Normal | — | Chat | refund | 5h | ⊘Not fired | — | — | — | Apr 30, 2026 | - | ||
| 64737344 | Question about product ingredients | Solved | High | — | — | 1d 3h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 95384384 | Gift card balance question | Solved | Normal | — | shade-matchsamplesshipping | 21h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 83892185 | Item authenticity concern | Solved | Normal | — | — | 1d 7h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 46738377 | Lost package follow-up | Closed | Normal | — | — | 2d 22h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 18, 2026 | |||
| 06517319 | Allergic reaction concern | Solved | High | — | Social | — | 17h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | ||
| 53546391 | Wholesale order question | Pending | Normal | — | appvipbopis | - | —Skipped | — | — | — | Apr 3, 2026 | - | |||
| 23255825 | Where is my order? | Closed | Normal | — | Phone | refund | 1d 2h | ⊘Not fired | — | — | — | Mar 29, 2026 | Mar 31, 2026 | ||
| 16232545 | Return after 30-day window | Closed | Normal | — | Chat | wholesaleshade-matchsamples | 6h | ⊘Not fired | — | — | — | Feb 25, 2026 | Feb 27, 2026 | ||
| 73838512 | Loyalty points not posting | Closed | Low | — | Phone | wholesalegift-card | 1d 3h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 20, 2026 | ||
| 43071010 | Missing items in shipment | Open | Urgent | — | returns | - | —Skipped | — | — | — | Feb 13, 2026 | - | |||
| 81374784 | Shipping cost question | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 13, 2026 | - | ||
| 71668559 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | — | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 19966303 | App login problem | Closed | Normal | — | Chat | fragrancegift-card | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 1, 2026 | ||
| 74878686 | Missing samples in order | Solved | Normal | — | Chat | — | 16h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 93652099 | Discount code not working | Closed | Low | — | damagedgift-card | 6h | ●Responded | 9/11 | — | — | Dec 15, 2025 | Dec 17, 2025 | |||
| 94507857 | BOPIS pickup not ready | Closed | Low | — | — | 3h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 14, 2025 | |||
| 64511014 | Shipping cost question | Solved | High | — | Chat | — | 19h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | ||
| 28686912 | BOPIS pickup not ready | Closed | Low | — | — | 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 31, 2025 | |||
| 58509278 | Allergic reaction concern | Closed | High | — | appshippingshade-match | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |||
| 97012993 | Discount code not working | Closed | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 23, 2025 | |||
| 85964943 | Influencer code not working | Closed | Normal | — | Social | shade-matchbopisgift-card | 14h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 23, 2025 | ||
| 57880642 | Order arrived damaged | Pending | High | — | damagedwholesaleshade-match | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 55578777 | Where is my order? | Solved | High | — | Chat | shade-matchinfluencer | 6h | ●Responded | 4/5 | — | — | Oct 6, 2025 | - | ||
| 12529238 | Where is my order? | Closed | Normal | — | vipsamples | 5h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |||
| 59767061 | Insider tier issue | Closed | Normal | — | Phone | bopisgift-cardshipping | 5h | ●Responded | 10/11 | — | — | Sep 19, 2025 | Sep 23, 2025 | ||
| 17595254 | Where is my order? | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 14765692 | Influencer code not working | Pending | High | — | loyaltydamagedshipping | - | —Skipped | — | — | — | Jul 8, 2025 | - | |||
| 35677415 | Wholesale order question | Closed | Low | — | influencergift-card | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |||
| 94334227 | Wrong shade sent | Pending | Urgent | — | apprefund | - | —Skipped | — | — | — | Jun 25, 2025 | - | |||
| 74062948 | Missing items in shipment | Solved | High | — | Social | damagedrefundgift-card | 8d 11h | ⊘Not fired | — | — | — | Jun 19, 2025 | - | ||
| 98162198 | Order arrived damaged | Solved | Normal | — | Social | returnsbopisgift-card | 2h | ⊘Not fired | — | — | — | Jun 11, 2025 | - | ||
| 26174190 | Influencer code not working | Solved | Normal | — | gift-cardloyaltybopis | 3h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | |||
| 62979223 | Shipping cost question | Solved | High | — | gift-card | 2h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |||
| 35836984 | Return after 30-day window | Closed | Normal | — | returnsfragrance | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 8, 2025 |