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CustomersSavanna Breitenberg

Savanna Breitenberg

hector.larkin@hotmail.com
Tickets38Responses6
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
43102092Missing samples in orderClosedLowSavanna Breitenberg—Mr. Eliza Gerhold IVEmail
shipping
22h⊘Not fired———May 16, 2026May 18, 2026
08129971BOPIS pickup not readyClosedHighSavanna Breitenberg—Eula McKenzieEmail
samplesshade-matchapp
3h●Responded4/5——May 9, 2026May 15, 2026
47792557Order arrived damagedPendingNormalSavanna Breitenberg—Mr. Cade SengerChat—-—Skipped———May 1, 2026-
48416187Influencer code not workingSolvedNormalSavanna Breitenberg—Mr. Eliza Gerhold IVChat
refund
5h⊘Not fired———Apr 30, 2026-
64737344Question about product ingredientsSolvedHighSavanna Breitenberg—Jacklyn DareEmail—1d 3h○Sent, no reply———Apr 23, 2026-
95384384Gift card balance questionSolvedNormalSavanna Breitenberg—Mr. Eliza Gerhold IVEmail
shade-matchsamplesshipping
21h○Sent, no reply———Apr 17, 2026-
83892185Item authenticity concernSolvedNormalSavanna Breitenberg—Tommy KuvalisEmail—1d 7h○Sent, no reply———Apr 10, 2026-
46738377Lost package follow-upClosedNormalSavanna Breitenberg—Kip Schroeder IVEmail—2d 22h○Sent, no reply———Apr 9, 2026Apr 18, 2026
06517319Allergic reaction concernSolvedHighSavanna Breitenberg—Chaz RennerSocial—17h⊘Not fired———Apr 4, 2026-
53546391Wholesale order questionPendingNormalSavanna Breitenberg—Tommy KuvalisEmail
appvipbopis
-—Skipped———Apr 3, 2026-
23255825Where is my order?ClosedNormalSavanna Breitenberg—Yazmin JastPhone
refund
1d 2h⊘Not fired———Mar 29, 2026Mar 31, 2026
16232545Return after 30-day windowClosedNormalSavanna Breitenberg—Ignatius CummerataChat
wholesaleshade-matchsamples
6h⊘Not fired———Feb 25, 2026Feb 27, 2026
73838512Loyalty points not postingClosedLowSavanna Breitenberg—Faith HilllPhone
wholesalegift-card
1d 3h⊘Not fired———Feb 18, 2026Feb 20, 2026
43071010Missing items in shipmentOpenUrgentSavanna Breitenberg—Dr. Mandy McLaughlinEmail
returns
-—Skipped———Feb 13, 2026-
81374784Shipping cost questionOpenNormalSavanna Breitenberg—Mr. Eliza Gerhold IVChat—-—Skipped———Feb 13, 2026-
71668559Klarna / Afterpay split issueSolvedNormalSavanna Breitenberg—Steve O'ConnerPhone—5h○Sent, no reply———Jan 2, 2026-
19966303App login problemClosedNormalSavanna Breitenberg—Ignatius CummerataChat
fragrancegift-card
6h○Sent, no reply———Dec 30, 2025Jan 1, 2026
74878686Missing samples in orderSolvedNormalSavanna Breitenberg—Yazmin JastChat—16h○Sent, no reply———Dec 30, 2025-
93652099Discount code not workingClosedLowSavanna Breitenberg—Oscar O'HaraEmail
damagedgift-card
6h●Responded9/11——Dec 15, 2025Dec 17, 2025
94507857BOPIS pickup not readyClosedLowSavanna Breitenberg—Eula McKenzieEmail—3h○Sent, no reply———Dec 9, 2025Dec 14, 2025
64511014Shipping cost questionSolvedHighSavanna Breitenberg—Tommy KuvalisChat—19h●Responded5/5——Nov 1, 2025-
28686912BOPIS pickup not readyClosedLowSavanna Breitenberg—Mr. Eliza Gerhold IVEmail—6h○Sent, no reply———Oct 24, 2025Oct 31, 2025
58509278Allergic reaction concernClosedHighSavanna Breitenberg—Mr. Cade SengerEmail
appshippingshade-match
5h○Sent, no reply———Oct 23, 2025Oct 28, 2025
97012993Discount code not workingClosedNormalSavanna Breitenberg—Steve O'ConnerEmail—8h○Sent, no reply———Oct 21, 2025Oct 23, 2025
85964943Influencer code not workingClosedNormalSavanna Breitenberg—Julie HodkiewiczSocial
shade-matchbopisgift-card
14h⊘Not fired———Oct 20, 2025Oct 23, 2025
57880642Order arrived damagedPendingHighSavanna Breitenberg—Jacklyn DareEmail
damagedwholesaleshade-match
-—Skipped———Oct 16, 2025-
55578777Where is my order?SolvedHighSavanna Breitenberg—Katrina JohnsChat
shade-matchinfluencer
6h●Responded4/5——Oct 6, 2025-
12529238Where is my order?ClosedNormalSavanna Breitenberg—Mr. Eliza Gerhold IVEmail
vipsamples
5h○Sent, no reply———Oct 3, 2025Oct 9, 2025
59767061Insider tier issueClosedNormalSavanna Breitenberg—Kip Schroeder IVPhone
bopisgift-cardshipping
5h●Responded10/11——Sep 19, 2025Sep 23, 2025
17595254Where is my order?SolvedNormalSavanna Breitenberg—Oscar O'HaraChat—4h○Sent, no reply———Aug 29, 2025-
14765692Influencer code not workingPendingHighSavanna Breitenberg—Katrina JohnsEmail
loyaltydamagedshipping
-—Skipped———Jul 8, 2025-
35677415Wholesale order questionClosedLowSavanna Breitenberg—Miss Amber Hintz Sr.Email
influencergift-card
1h○Sent, no reply———Jul 7, 2025Jul 9, 2025
94334227Wrong shade sentPendingUrgentSavanna Breitenberg—Mr. Skyla TrantowEmail
apprefund
-—Skipped———Jun 25, 2025-
74062948Missing items in shipmentSolvedHighSavanna Breitenberg—Mr. Skyla TrantowSocial
damagedrefundgift-card
8d 11h⊘Not fired———Jun 19, 2025-
98162198Order arrived damagedSolvedNormalSavanna Breitenberg—Julie HodkiewiczSocial
returnsbopisgift-card
2h⊘Not fired———Jun 11, 2025-
26174190Influencer code not workingSolvedNormalSavanna Breitenberg—Amely PacochaEmail
gift-cardloyaltybopis
3h●Responded5/5——Jun 11, 2025-
62979223Shipping cost questionSolvedHighSavanna Breitenberg—Oscar O'HaraEmail
gift-card
2h○Sent, no reply———Jun 10, 2025-
35836984Return after 30-day windowClosedNormalSavanna Breitenberg—Lily RaynorEmail
returnsfragrance
2h○Sent, no reply———Jun 6, 2025Jun 8, 2025
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Properties

Customer
Name
Savanna Breitenberg
Email
hector.larkin@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
669
Last purchase
Mar 3, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
anti-aging, redness, dryness
Allergies / restrictions
—
Favorite brands
Rare Beauty, Olaplex, Glossier
YTD spend
3,610
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
—
Total orders
9
Preferred category
—
Tickets
Tickets
38
Last seen
May 16, 2026
Responses
Avg rating
6.17