Dr. George Cummings
delta.christiansen-buckridge49@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60871345 | Store experience feedback | Closed | Normal | — | Chat | — | 16h | ●Responded | 10/11 | — | — | Apr 21, 2026 | Apr 28, 2026 | ||
| 69779441 | Item authenticity concern | Open | Low | — | loyalty | - | —Skipped | — | — | — | Apr 10, 2026 | - | |||
| 61331669 | Klarna / Afterpay split issue | Open | Normal | — | bopissamplesshade-match | - | —Skipped | — | — | — | Apr 5, 2026 | - | |||
| 49516557 | Order arrived damaged | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Mar 3, 2026 | - | ||
| 41208024 | Missing samples in order | Closed | Normal | — | refund | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 16, 2026 | |||
| 49081421 | Refund not received | Solved | Normal | — | wholesale | 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |||
| 68753795 | Insider tier issue | Solved | Normal | — | Chat | fragrance | 4h | ●Responded | 4/5 | — | — | Jan 31, 2026 | - | ||
| 23859243 | Order arrived damaged | Closed | Normal | — | Chat | bopis | 5h | ●Responded | 3/5 | — | — | Jan 29, 2026 | Jan 30, 2026 | ||
| 79968526 | Wrong shade sent | Solved | Normal | — | — | 4h | ●Responded | 10/11 | — | — | Jan 14, 2026 | - | |||
| 54568510 | Question about product ingredients | Solved | High | — | Chat | loyaltyshade-matchreturns | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | ||
| 25233745 | Missing samples in order | Closed | Low | — | Phone | wholesale | 1h | ●Responded | 3/5 | — | — | Dec 27, 2025 | Dec 30, 2025 | ||
| 86610767 | BOPIS pickup not ready | Solved | Normal | — | loyalty | 3h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |||
| 50233766 | Item authenticity concern | Solved | Normal | — | Chat | shade-matchwholesaleinfluencer | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 53721261 | App login problem | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 31163523 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | fragrancesamplesbopis | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 57050327 | Influencer code not working | Solved | Normal | — | fragrance | 1h | ●Responded | 10/11 | — | — | Nov 21, 2025 | - | |||
| 27607704 | Question about product ingredients | Closed | Normal | — | Chat | bopiswholesale | 15h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 28, 2025 | ||
| 25269365 | BOPIS order cancelled at store | Closed | Low | — | Chat | refund | 5h | ●Responded | 9/11 | — | — | Nov 15, 2025 | Nov 18, 2025 | ||
| 86393850 | Allergic reaction concern | Solved | Low | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | ||
| 25322490 | Wholesale order question | Solved | Normal | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Oct 29, 2025 | - | ||
| 35511308 | Birthday gift not received | Solved | Low | — | Chat | refund | 20h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | ||
| 65890713 | App login problem | Pending | Normal | — | Chat | gift-card | - | —Skipped | — | — | — | Oct 18, 2025 | - | ||
| 60233381 | Cancel order request | Closed | Urgent | — | vipwholesaledamaged | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 20, 2025 | |||
| 99737902 | Shipping cost question | Solved | Normal | — | — | 9d 23h | ●Responded | 2/5 | — | — | Sep 23, 2025 | - | |||
| 95799775 | Birthday gift not received | Solved | Normal | — | Chat | vipshade-matchloyalty | 3d | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | ||
| 63210019 | Order arrived damaged | Solved | Normal | — | bopisapp | 6h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |||
| 42491206 | Store experience feedback | Solved | High | — | Chat | wholesalereturnsdamaged | 1h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | ||
| 66653639 | Item authenticity concern | Solved | High | — | wholesale | 1h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |||
| 32678560 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | damagedshade-match | 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 24, 2025 | ||
| 49554233 | Influencer code not working | Solved | Low | — | gift-cardbopisreturns | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |||
| 50295004 | Wholesale order question | Solved | Normal | — | Chat | bopisreturns | 22h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | ||
| 33988542 | Discount code not working | Solved | Normal | — | samples | 2d 12h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |||
| 62039735 | Allergic reaction concern | Pending | Normal | — | damaged | - | —Skipped | — | — | — | Jul 23, 2025 | - | |||
| 32890968 | Loyalty points not posting | Solved | Low | — | wholesale | 5h | ⊘Not fired | — | — | — | Jul 15, 2025 | - | |||
| 89900804 | Foundation match help | Solved | Urgent | — | influencerreturns | 2h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - | |||
| 69295509 | Gift card balance question | Solved | Normal | — | Social | bopis | 3h | ⊘Not fired | — | — | — | Jul 2, 2025 | - | ||
| 39937644 | Influencer code not working | Closed | Normal | — | loyalty | 5h | ○Sent, no reply | — | — | — | May 24, 2025 | May 25, 2025 | |||
| 78141713 | App login problem | Solved | High | — | Phone | — | 15h | ●Responded | 10/11 | — | — | May 24, 2025 | - | ||
| 23985417 | Return after 30-day window | Solved | Low | — | Chat | — | 2h | ○Sent, no reply | — | — | — | May 22, 2025 | - |