Alicia Tremblay
alan_weimann22@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68080523 | Item authenticity concern | Closed | Low | Alicia Tremblay | — |  Chaz Renner | Social | — | 2h | ⊘Not fired | — | — | — | May 3, 2026 | May 4, 2026 |
| 83342759 | Insider tier issue | Solved | Normal | Alicia Tremblay | — |  Lily Raynor | damagedinfluencerfragrance | 3d 15h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 17082734 | Cancel order request | Closed | Low | Alicia Tremblay | — |  Jacklyn Dare | bopis | 1h | ●Responded | 5/5 | — | — | Mar 6, 2026 | Mar 10, 2026 | |
| 44525045 | BOPIS order cancelled at store | Solved | Normal | Alicia Tremblay | — |  Mr. Lonie Hudson | Chat | returnsshippingrefund | 1d 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 90784945 | Order arrived damaged | Solved | Low | Alicia Tremblay | — |  Oscar O'Hara | Chat | shippingapprefund | 5h | ●Responded | 9/11 | — | — | Feb 28, 2026 | - |
| 36660997 | Missing samples in order | Pending | Normal | Alicia Tremblay | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 74736541 | App crashes at checkout | Closed | Low | Alicia Tremblay | — |  Kaela Friesen | influencerbopisvip | 5h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 | |
| 21085801 | Price match request | Closed | Low | Alicia Tremblay | — | Kaela Friesen | Chat | bopisloyaltyapp | 1d | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 80300449 | Cancel subscription / Auto-replenish | Closed | Normal | Alicia Tremblay | — |  Mr. Eliza Gerhold IV | wholesalereturns | 18h | ●Responded | 10/11 | — | — | Feb 12, 2026 | Feb 18, 2026 | |
| 25567705 | App login problem | Solved | Normal | Alicia Tremblay | — |  Dr. Mandy McLaughlin | bopisfragranceapp | 2h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 27667447 | Shipping cost question | Solved | High | Alicia Tremblay | — |  Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 68743890 | Item authenticity concern | Solved | Normal | Alicia Tremblay | — | Oscar O'Hara | fragranceshade-match | 5d 11h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - | |
| 05453727 | Foundation match help | Closed | Low | Alicia Tremblay | — | Lily Raynor | Chat | vipshade-match | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 9, 2026 |
| 24023450 | Question about product ingredients | Solved | Normal | Alicia Tremblay | — |  Mr. Skyla Trantow | Chat | — | 7h | ●Responded | 5/5 | — | — | Jan 5, 2026 | - |
| 33001103 | BOPIS order cancelled at store | Solved | Urgent | Alicia Tremblay | — |  Kip Schroeder IV | Phone | — | 4d 9h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 69633646 | BOPIS pickup not ready | Solved | High | Alicia Tremblay | — | Mr. Skyla Trantow | Chat | returnsfragrance | 3h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - |
| 83774528 | Pro discount enrollment | Solved | Normal | Alicia Tremblay | — | Mr. Eliza Gerhold IV | appviprefund | 1d 3h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 06486934 | Order arrived damaged | Solved | High | Alicia Tremblay | — |  Faith Hilll | wholesalevip | 17h | ⊘Not fired | — | — | — | Dec 13, 2025 | - | |
| 74205647 | Price match request | Solved | High | Alicia Tremblay | — |  Miss Amber Hintz Sr. | shade-match | 1h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 27879260 | Birthday gift not received | Solved | Normal | Alicia Tremblay | — |  Vilma Gusikowski | Chat | gift-cardrefunddamaged | 4h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - |
| 24371188 | Klarna / Afterpay split issue | Solved | High | Alicia Tremblay | — |  Ignatius Cummerata | fragranceshade-matchreturns | 5h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 93385623 | BOPIS order cancelled at store | Closed | Normal | Alicia Tremblay | — |  Katrina Johns | influencerreturnsrefund | 6h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 51917245 | Where is my order? | Solved | Normal | Alicia Tremblay | — |  Steve O'Conner | Phone | returnsvip | 6h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 30953660 | Influencer code not working | Solved | High | Alicia Tremblay | — | Vilma Gusikowski | refundappgift-card | 10h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | |
| 21936543 | Discount code not working | Open | Normal | Alicia Tremblay | — | Oscar O'Hara | Chat | returnsshade-match | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 15841195 | Address change after shipping | Closed | High | Alicia Tremblay | — |  Darryl Jacobi | wholesale | 6h | ●Responded | 5/5 | — | — | Nov 16, 2025 | Nov 19, 2025 | |
| 44204740 | Wrong shade sent | Pending | Normal | Alicia Tremblay | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Oct 28, 2025 | - | |
| 49341931 | Refund not received | Closed | Normal | Alicia Tremblay | — | Dr. Mandy McLaughlin | Social | loyaltyreturnsshade-match | 1d 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 26, 2025 |
| 56874304 | Klarna / Afterpay split issue | Closed | Normal | Alicia Tremblay | — | Katrina Johns | damaged | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 33207709 | Wholesale order question | Solved | Normal | Alicia Tremblay | — | Dr. Mandy McLaughlin | damagedvipgift-card | 7h | ●Responded | 5/5 | — | — | Oct 20, 2025 | - | |
| 87653331 | Where is my order? | Solved | Normal | Alicia Tremblay | — | Kaela Friesen | loyaltyrefunddamaged | 5h | ●Responded | 3/5 | — | — | Oct 20, 2025 | - | |
| 48222299 | Item authenticity concern | Pending | Normal | Alicia Tremblay | — |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 39535570 | Where is my order? | Open | Low | Alicia Tremblay | — | Steve O'Conner | Chat | refundfragrance | - | —Skipped | — | — | — | Sep 18, 2025 | - |
| 83593477 | App crashes at checkout | Solved | Normal | Alicia Tremblay | — |  Julie Hodkiewicz | — | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 34699423 | Loyalty points not posting | Closed | Normal | Alicia Tremblay | — |  Tommy Kuvalis | — | 9h | ●Responded | 2/5 | — | — | Sep 8, 2025 | Sep 12, 2025 | |
| 27404985 | Influencer code not working | Solved | Low | Alicia Tremblay | — | Kip Schroeder IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 23637737 | Wrong shade sent | Closed | Normal | Alicia Tremblay | — |  Garth Dooley | Chat | vip | 4h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 |
| 90878487 | Birthday gift not received | Solved | Low | Alicia Tremblay | — | Dr. Mandy McLaughlin | — | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 54035701 | Where is my order? | Solved | Low | Alicia Tremblay | — | Chaz Renner | shippingrefund | 2h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 54176904 | Refund not received | Solved | Normal | Alicia Tremblay | — | Faith Hilll | Phone | shade-matchrefund | 2d 15h | ●Responded | 4/5 | — | — | Jul 28, 2025 | - |
| 82191956 | App login problem | Solved | Urgent | Alicia Tremblay | — | Dr. Mandy McLaughlin | shade-matchinfluencer | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 03479859 | App login problem | Closed | Normal | Alicia Tremblay | — | Kip Schroeder IV | returnsinfluencerdamaged | 5h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 50382016 | App crashes at checkout | Solved | High | Alicia Tremblay | — | Mr. Cade Senger | sampleswholesale | 10h | ●Responded | 4/5 | — | — | Jul 15, 2025 | - | |
| 88154764 | Cancel subscription / Auto-replenish | Solved | Low | Alicia Tremblay | — | Jacklyn Dare | shade-match | 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 09303676 | Influencer code not working | Solved | Low | Alicia Tremblay | — | Katrina Johns | shade-matchinfluencerloyalty | 14h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 93611382 | App crashes at checkout | Pending | Normal | Alicia Tremblay | — | Dr. Mandy McLaughlin | Chat | damagedbopisloyalty | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 57881732 | Refund not received | Solved | Low | Alicia Tremblay | — | Eula McKenzie | vip | 4h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |
| 36309575 | Missing samples in order | Solved | Normal | Alicia Tremblay | — | Darryl Jacobi | — | 17h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 93156361 | Price match request | Closed | High | Alicia Tremblay | — | Mr. Lonie Hudson | app | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 01082618 | Cancel order request | Open | Normal | Alicia Tremblay | — | Chaz Renner | samplesshade-matchshipping | - | —Skipped | — | — | — | Jun 14, 2025 | - |