Burley Jacobson
marty_wiza@gmail.com
Showing 1 - 20 of 20
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Had to call my credit card company because Bloom support gave up. | 94673528Lost package follow-up | Burley Jacobson |  Eula McKenzie | May 31, 2026, 12:00 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 12181437Insider tier issue | Burley Jacobson |  Jacklyn Dare | May 23, 2026, 8:41 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 06628769App login problem | Burley Jacobson |  Dr. Mandy McLaughlin | May 3, 2026, 3:34 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 01180240Wholesale order question | Burley Jacobson |  Darryl Jacobi | Mar 25, 2026, 4:53 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 75123461Refund not received | Burley Jacobson |  Oscar O'Hara | Mar 18, 2026, 1:07 AM |
| 5/5 | Easier returns from international addresses. | 55594661Missing items in shipment | Burley Jacobson |  Amely Pacocha | Feb 1, 2026, 10:48 PM |
| 10/11 | Already referred three friends. They all love it too. | 04597352Address change after shipping | Burley Jacobson |  Kip Schroeder IV | Jan 24, 2026, 1:18 AM |
| 4/5 | Liked the experience. App could be slightly faster. | 71536503Pro discount enrollment | Burley Jacobson |  Steve O'Conner | Jan 8, 2026, 6:13 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 96139806Klarna / Afterpay split issue | Burley Jacobson |  Leonard Waters-Howell | Dec 22, 2025, 2:38 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 54317653Price match request | Burley Jacobson | Amely Pacocha | Dec 6, 2025, 12:35 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 77383409Insider tier issue | Burley Jacobson | Steve O'Conner | Nov 14, 2025, 11:03 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 33249170Allergic reaction concern | Burley Jacobson |  Tommy Kuvalis | Oct 21, 2025, 1:40 PM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 71974937Cancel order request | Burley Jacobson |  Kaela Friesen | Oct 12, 2025, 4:31 PM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 10995052Influencer code not working | Burley Jacobson |  Lily Raynor | Sep 28, 2025, 1:21 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 98496456Discount code not working | Burley Jacobson | Darryl Jacobi | Sep 13, 2025, 11:18 PM |
| 1/5 | Three weeks, four agents, still no refund. | 01355894Missing samples in order | Burley Jacobson |  Mr. Eliza Gerhold IV | Aug 19, 2025, 1:52 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 69744947Cancel subscription / Auto-replenish | Burley Jacobson |  Julie Hodkiewicz | Aug 8, 2025, 9:47 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 40072550Influencer code not working | Burley Jacobson | Jacklyn Dare | Aug 7, 2025, 9:16 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 96719668Pro discount enrollment | Burley Jacobson | Steve O'Conner | Aug 5, 2025, 10:30 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 82082068Cancel order request | Burley Jacobson |  Chaz Renner | Jul 4, 2025, 9:11 AM |