Liam McKenzie
nick88@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55055732 | Question about product ingredients | Solved | Normal | Liam McKenzie | — |  Eula McKenzie | samplesreturns | 2d 17h | ●Responded | 2/5 | — | — | May 21, 2026 | - | |
| 95689056 | Insider tier issue | Closed | Normal | Liam McKenzie | — |  Faith Hilll | Chat | bopisshipping | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 16, 2026 |
| 71353446 | Shipping cost question | Closed | Urgent | Liam McKenzie | — |  Mr. Lonie Hudson | loyalty | 4h | ●Responded | 10/11 | — | — | Apr 27, 2026 | Apr 29, 2026 | |
| 32948454 | Allergic reaction concern | Pending | High | Liam McKenzie | — |  Yazmin Jast | shade-matchgift-card | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 48387926 | Return after 30-day window | Closed | Low | Liam McKenzie | — |  Lily Raynor | Phone | app | 2d 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 42267072 | Wrong shade sent | Closed | High | Liam McKenzie | — | Eula McKenzie | samplesvipinfluencer | 6h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 17, 2026 | |
| 79332183 | Store experience feedback | Solved | Normal | Liam McKenzie | — |  Leonard Waters-Howell | Chat | — | 7d 11h | ●Responded | 2/5 | — | — | Apr 10, 2026 | - |
| 93338927 | Store experience feedback | Solved | Low | Liam McKenzie | — |  Tommy Kuvalis | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - |
| 02565954 | Wholesale order question | Solved | Normal | Liam McKenzie | — |  Kaela Friesen | Chat | vipshippingdamaged | 13h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 28075767 | Lost package follow-up | Solved | Low | Liam McKenzie | — | Faith Hilll | Phone | — | 10h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 40275516 | Discount code not working | Solved | Normal | Liam McKenzie | — |  Dr. Mandy McLaughlin | Social | shipping | 23h | ⊘Not fired | — | — | — | Mar 1, 2026 | - |
| 55288947 | Insider tier issue | Solved | Normal | Liam McKenzie | — |  Darryl Jacobi | appsamples | 6h | ●Responded | 7/11 | — | — | Feb 13, 2026 | - | |
| 25551089 | Wholesale order question | Solved | Normal | Liam McKenzie | — |  Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 80348363 | App login problem | Solved | Normal | Liam McKenzie | — |  Vilma Gusikowski | shippingreturnswholesale | 6h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |
| 87622113 | Price match request | Solved | Normal | Liam McKenzie | — | Darryl Jacobi | Phone | influencerdamaged | 10h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 28211637 | Insider tier issue | Solved | Normal | Liam McKenzie | — | Darryl Jacobi | Phone | shippingsamplesloyalty | 1d 13h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 79019861 | Store experience feedback | Closed | High | Liam McKenzie | — |  Ignatius Cummerata | samples | 5h | ●Responded | 5/5 | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 73000593 | Return after 30-day window | Solved | Normal | Liam McKenzie | — | Mr. Lonie Hudson | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - | |
| 71936343 | Wholesale order question | Open | Normal | Liam McKenzie | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Dec 30, 2025 | - | |
| 17678932 | Loyalty points not posting | Solved | Normal | Liam McKenzie | — | Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 83923461 | Klarna / Afterpay split issue | Solved | Normal | Liam McKenzie | — |  Amely Pacocha | loyaltyreturns | 3h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - | |
| 40182572 | Gift card balance question | Solved | High | Liam McKenzie | — |  Mr. Eliza Gerhold IV | Chat | fragrance | 6d 11h | ●Responded | 3/5 | — | — | Dec 21, 2025 | - |
| 66922169 | Foundation match help | Closed | Normal | Liam McKenzie | — |  Katrina Johns | damagedgift-card | 20h | ⊘Not fired | — | — | — | Nov 25, 2025 | Nov 28, 2025 | |
| 46958720 | Question about product ingredients | Solved | Normal | Liam McKenzie | — | Mr. Skyla Trantow | wholesaleloyalty | 9h | ●Responded | 4/5 | — | — | Nov 16, 2025 | - | |
| 94054250 | Where is my order? | Solved | Low | Liam McKenzie | — | Leonard Waters-Howell | gift-cardinfluencervip | 6h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 23485448 | Wholesale order question | Solved | Normal | Liam McKenzie | — | Ignatius Cummerata | Chat | returnsinfluencervip | 3d 22h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 90329851 | Gift card balance question | Closed | Normal | Liam McKenzie | — |  Julie Hodkiewicz | Phone | shippingwholesaleinfluencer | 5h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 12, 2025 |
| 43342888 | Cancel subscription / Auto-replenish | Solved | Low | Liam McKenzie | — |  Chaz Renner | loyaltyshade-match | 2d 4h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 74689319 | Missing items in shipment | Solved | Low | Liam McKenzie | — | Leonard Waters-Howell | Chat | — | 14h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 02151253 | Order arrived damaged | Solved | Low | Liam McKenzie | — | Kaela Friesen | shippinggift-card | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 57697916 | BOPIS order cancelled at store | Solved | High | Liam McKenzie | — | Dr. Mandy McLaughlin | — | 6h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | |
| 85950129 | Shipping cost question | Closed | Normal | Liam McKenzie | — | Amely Pacocha | damagedfragrance | 1h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 21, 2025 | |
| 34437246 | Return after 30-day window | Closed | High | Liam McKenzie | — | Kaela Friesen | Chat | returnsinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 17, 2025 |
| 94600883 | Shipping cost question | Closed | Normal | Liam McKenzie | — |  Steve O'Conner | Chat | samples | 5h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 |