Mr. Giovani Kuhn
cedric_konopelski33@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57847589 | Insider tier issue | Solved | Normal | Mr. Giovani Kuhn | — |  Chaz Renner | Chat | returnswholesalevip | 3h | ●Responded | 7/11 | — | — | May 14, 2026 | - |
| 41757493 | App login problem | Closed | High | Mr. Giovani Kuhn | — |  Katrina Johns | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | May 11, 2026 | May 14, 2026 |
| 67881763 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Giovani Kuhn | — |  Mr. Cade Senger | influencerdamagedshipping | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 48463624 | Lost package follow-up | Closed | Normal | Mr. Giovani Kuhn | — |  Faith Hilll | returns | 19h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 26, 2026 | |
| 75288480 | Pro discount enrollment | Solved | Low | Mr. Giovani Kuhn | — |  Kaela Friesen | Chat | samples | 1d 15h | ●Responded | 2/5 | — | — | Apr 22, 2026 | - |
| 83551941 | Influencer code not working | Solved | Normal | Mr. Giovani Kuhn | — |  Kip Schroeder IV | shade-matchshipping | 1d 7h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 82436079 | Return after 30-day window | Solved | High | Mr. Giovani Kuhn | — |  Yazmin Jast | Phone | — | 2h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 62665626 | Address change after shipping | Pending | Normal | Mr. Giovani Kuhn | — |  Lily Raynor | influencer | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 57638378 | Order arrived damaged | Solved | Normal | Mr. Giovani Kuhn | — | Lily Raynor | Chat | — | 1d 19h | ●Responded | 1/5 | — | — | Mar 5, 2026 | - |
| 93632771 | Foundation match help | Solved | High | Mr. Giovani Kuhn | — |  Julie Hodkiewicz | app | 5h | ⊘Not fired | — | — | — | Jan 26, 2026 | - | |
| 91500797 | Price match request | Open | Normal | Mr. Giovani Kuhn | — |  Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 74544064 | Shipping cost question | Solved | Normal | Mr. Giovani Kuhn | — | Kip Schroeder IV | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 14631887 | Allergic reaction concern | Solved | Normal | Mr. Giovani Kuhn | — | Kip Schroeder IV | samplesbopis | 9h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | |
| 46023979 | Influencer code not working | Solved | Normal | Mr. Giovani Kuhn | — | Faith Hilll | shade-matchappvip | 23h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - | |
| 09407184 | Loyalty points not posting | Closed | Low | Mr. Giovani Kuhn | — |  Jacklyn Dare | appshipping | 12h | ⊘Not fired | — | — | — | Jan 5, 2026 | Jan 12, 2026 | |
| 69093841 | Missing samples in order | Solved | Normal | Mr. Giovani Kuhn | — |  Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 37466618 | Address change after shipping | Solved | Normal | Mr. Giovani Kuhn | — | Chaz Renner | Chat | returnsrefundapp | 19h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 07516410 | Pro discount enrollment | Solved | Normal | Mr. Giovani Kuhn | — |  Mr. Eliza Gerhold IV | — | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 56617759 | Cancel order request | Closed | Normal | Mr. Giovani Kuhn | — | Leonard Waters-Howell | — | 7h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 22, 2025 | |
| 75775396 | Discount code not working | Solved | Normal | Mr. Giovani Kuhn | — | Chaz Renner | Chat | appsamples | 18h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 47614766 | Address change after shipping | Closed | Normal | Mr. Giovani Kuhn | — |  Ignatius Cummerata | appfragrance | 2d 8h | ●Responded | 4/5 | — | — | Nov 11, 2025 | Nov 20, 2025 | |
| 94369922 | Influencer code not working | Solved | Normal | Mr. Giovani Kuhn | — |  Mr. Skyla Trantow | shade-matchbopisfragrance | 14h | ●Responded | 10/11 | — | — | Oct 17, 2025 | - | |
| 34802657 | Store experience feedback | Solved | Normal | Mr. Giovani Kuhn | — | Kaela Friesen | fragranceapp | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 21929926 | Restock alert for backorder | Open | Normal | Mr. Giovani Kuhn | — | Julie Hodkiewicz | refundbopiswholesale | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 57587634 | Refund not received | Closed | Normal | Mr. Giovani Kuhn | — | Jacklyn Dare | bopis | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 8, 2025 | |
| 24192775 | Wrong shade sent | Solved | Normal | Mr. Giovani Kuhn | — | Mr. Eliza Gerhold IV | influencergift-card | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 73109714 | Allergic reaction concern | Solved | High | Mr. Giovani Kuhn | — | Dr. Mandy McLaughlin | wholesaleinfluencervip | 2d 23h | ⊘Not fired | — | — | — | Sep 14, 2025 | - | |
| 63391292 | Missing samples in order | Solved | Normal | Mr. Giovani Kuhn | — |  Mr. Lonie Hudson | Chat | — | 10h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 70934486 | Missing items in shipment | Closed | Normal | Mr. Giovani Kuhn | — | Chaz Renner | refundgift-cardwholesale | 1h | ●Responded | 10/11 | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 59612526 | Allergic reaction concern | Closed | Normal | Mr. Giovani Kuhn | — |  Steve O'Conner | returns | 9h | ●Responded | 10/11 | — | — | Aug 24, 2025 | Aug 31, 2025 | |
| 45798832 | Missing samples in order | Closed | Normal | Mr. Giovani Kuhn | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 22, 2025 | |
| 29726759 | Cancel subscription / Auto-replenish | Closed | Low | Mr. Giovani Kuhn | — |  Miss Amber Hintz Sr. | Chat | shippingsamples | 1h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 14, 2025 |
| 28884916 | Missing samples in order | Solved | Normal | Mr. Giovani Kuhn | — | Kaela Friesen | influencershippinggift-card | 13h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 52304403 | Insider tier issue | Solved | Urgent | Mr. Giovani Kuhn | — | Ignatius Cummerata | Social | — | 16h | ⊘Not fired | — | — | — | Jul 10, 2025 | - |
| 38506678 | Discount code not working | Solved | Normal | Mr. Giovani Kuhn | — | Ignatius Cummerata | fragrance | 15h | ⊘Not fired | — | — | — | Jul 5, 2025 | - | |
| 10075195 | Return after 30-day window | Solved | Normal | Mr. Giovani Kuhn | — | Kaela Friesen | Chat | influencervipshade-match | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 48367699 | Shipping cost question | Solved | Normal | Mr. Giovani Kuhn | — | Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 71412437 | Birthday gift not received | Solved | Normal | Mr. Giovani Kuhn | — | Miss Amber Hintz Sr. | shippingshade-match | 12h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 98083087 | Restock alert for backorder | Solved | Normal | Mr. Giovani Kuhn | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | May 31, 2025 | - |