Uriel Kulas
mariah_pollich71@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32095066 | Gift card balance question | Solved | Normal | — | refund | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 04127443 | Pro discount enrollment | Solved | Low | — | Chat | shade-match | 7h | ●Responded | 5/5 | — | — | Apr 7, 2026 | - | ||
| 79581221 | Store experience feedback | Solved | Normal | — | Chat | app | 20h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | ||
| 33559183 | Refund not received | Closed | Normal | — | Phone | — | 2d 22h | ●Responded | 3/5 | — | — | Mar 31, 2026 | Apr 7, 2026 | ||
| 63387580 | Influencer code not working | Solved | Low | — | Chat | appshade-match | 5h | ●Responded | 2/5 | — | — | Mar 30, 2026 | - | ||
| 78038240 | Question about product ingredients | Closed | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 | ||
| 48423265 | BOPIS order cancelled at store | Pending | Normal | — | Chat | refundsamplesapp | - | —Skipped | — | — | — | Mar 17, 2026 | - | ||
| 13523065 | Insider tier issue | Closed | Low | — | Chat | influencer | 5h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 17, 2026 | ||
| 98358322 | Store experience feedback | Pending | High | — | Phone | influencergift-card | - | —Skipped | — | — | — | Mar 5, 2026 | - | ||
| 30728928 | Address change after shipping | Solved | Normal | — | wholesaleinfluencerdamaged | 1d | ●Responded | 4/5 | — | — | Feb 22, 2026 | - | |||
| 40268770 | Order arrived damaged | Solved | High | — | returns | 2d 15h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 61118392 | Influencer code not working | Pending | Normal | — | shippingdamaged | - | —Skipped | — | — | — | Feb 11, 2026 | - | |||
| 98852642 | Lost package follow-up | Closed | Normal | — | refundvipfragrance | 1h | ⊘Not fired | — | — | — | Feb 10, 2026 | Feb 11, 2026 | |||
| 48751858 | Return after 30-day window | Solved | Normal | — | refundvipgift-card | 3h | ●Responded | 5/5 | — | — | Feb 9, 2026 | - | |||
| 89535079 | Question about product ingredients | Solved | Normal | — | — | 5d 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |||
| 74361776 | Where is my order? | Solved | Normal | — | Chat | returns | 2h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | ||
| 63883772 | BOPIS pickup not ready | Solved | Normal | — | samples | 21h | ⊘Not fired | — | — | — | Jan 13, 2026 | - | |||
| 78353577 | App login problem | Solved | Low | — | returnsgift-cardshade-match | 21h | ●Responded | 1/5 | — | — | Jan 6, 2026 | - | |||
| 98729097 | Missing samples in order | Pending | Normal | — | Chat | refund | - | —Skipped | — | — | — | Dec 30, 2025 | - | ||
| 11912877 | Where is my order? | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Dec 16, 2025 | - | ||
| 01817493 | Wrong shade sent | Open | Normal | — | Phone | shipping | - | —Skipped | — | — | — | Dec 10, 2025 | - | ||
| 44980434 | Influencer code not working | Solved | Normal | — | Chat | refundinfluencerapp | 5d 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 49685140 | Price match request | Solved | Normal | — | Chat | refundapployalty | 20h | ●Responded | 3/5 | — | — | Nov 27, 2025 | - | ||
| 70229980 | Pro discount enrollment | Closed | Normal | — | Chat | shippingvip | 6d 17h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Dec 4, 2025 | ||
| 00921175 | Wholesale order question | Solved | Urgent | — | vip | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 35388341 | Price match request | Pending | High | — | Phone | returnswholesaleshipping | - | —Skipped | — | — | — | Sep 16, 2025 | - | ||
| 24417498 | Influencer code not working | Solved | Normal | — | refund | 14h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - | |||
| 55204287 | Klarna / Afterpay split issue | Solved | Low | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | ||
| 23889172 | Order arrived damaged | Solved | Normal | — | Social | shade-matchreturns | 2d 4h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | ||
| 63526414 | Return after 30-day window | Solved | Urgent | — | — | 22h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 34919076 | Address change after shipping | Solved | Normal | — | — | 1d | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 65289998 | Cancel subscription / Auto-replenish | Solved | Urgent | — | Chat | fragrance | 15h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 72884351 | BOPIS order cancelled at store | Closed | Normal | — | bopis | 12h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 2, 2025 | |||
| 82370929 | Wrong shade sent | Solved | Normal | — | bopisrefundshade-match | 12h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 16206467 | Address change after shipping | Closed | Normal | — | Chat | — | 10h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 20, 2025 | ||
| 58595721 | Cancel subscription / Auto-replenish | Pending | Normal | — | vipbopis | - | —Skipped | — | — | — | Jun 14, 2025 | - | |||
| 65212537 | Loyalty points not posting | Closed | Normal | — | Social | app | 1d 16h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 20, 2025 | ||
| 65913095 | Birthday gift not received | Closed | Low | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Jun 9, 2025 | Jun 11, 2025 | ||
| 35889539 | App login problem | Closed | Normal | — | Social | damagedreturnswholesale | 4h | ⊘Not fired | — | — | — | Jun 8, 2025 | Jun 11, 2025 | ||
| 92488076 | Foundation match help | Solved | Normal | — | Chat | vip | 6h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - |