Colin Funk
noel97@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73180290 | Shipping cost question | Pending | Urgent | Colin Funk | — |  Jacklyn Dare | Phone | wholesale | - | —Skipped | — | — | — | Apr 22, 2026 | - |
| 46315479 | BOPIS order cancelled at store | Solved | High | Colin Funk | — |  Mr. Lonie Hudson | loyalty | 1h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 63870283 | Restock alert for backorder | Closed | Low | Colin Funk | — |  Lily Raynor | Chat | loyaltyrefund | 12h | ●Responded | 4/5 | — | — | Mar 27, 2026 | Apr 3, 2026 |
| 47792678 | Store experience feedback | Solved | High | Colin Funk | — |  Darryl Jacobi | bopis | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 95613853 | Klarna / Afterpay split issue | Solved | Normal | Colin Funk | — |  Steve O'Conner | Chat | shippingwholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 81196863 | Wholesale order question | Closed | Normal | Colin Funk | — |  Mr. Skyla Trantow | wholesalegift-cardapp | 2h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 13, 2026 | |
| 20839700 | Allergic reaction concern | Closed | High | Colin Funk | — |  Tommy Kuvalis | Chat | gift-cardrefund | 19h | ●Responded | 4/5 | — | — | Mar 12, 2026 | Mar 19, 2026 |
| 92031783 | Birthday gift not received | Closed | Normal | Colin Funk | — |  Faith Hilll | appsamples | 18h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 76600906 | Influencer code not working | Pending | High | Colin Funk | — |  Eula McKenzie | returnsshade-match | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 86699189 | Insider tier issue | Closed | Normal | Colin Funk | — |  Chaz Renner | Chat | shade-match | 15h | ⊘Not fired | — | — | — | Mar 9, 2026 | Mar 16, 2026 |
| 72675476 | Birthday gift not received | Solved | Low | Colin Funk | — |  Garth Dooley | Chat | vipgift-card | 19h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 36928081 | Return after 30-day window | Solved | Low | Colin Funk | — |  Mr. Cade Senger | Chat | loyaltyshade-matchrefund | 1d 16h | ●Responded | 4/5 | — | — | Mar 4, 2026 | - |
| 71725491 | Where is my order? | Solved | Normal | Colin Funk | — | Mr. Lonie Hudson | Phone | fragrancedamaged | 2h | ●Responded | 10/11 | — | — | Mar 1, 2026 | - |
| 29880932 | BOPIS order cancelled at store | Solved | Normal | Colin Funk | — | Chaz Renner | — | 3h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 88215154 | Loyalty points not posting | Pending | Urgent | Colin Funk | — | Chaz Renner | Chat | shade-match | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 26934736 | BOPIS pickup not ready | Solved | Normal | Colin Funk | — |  Yazmin Jast | Chat | loyaltywholesalerefund | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 21520921 | Order arrived damaged | Solved | Normal | Colin Funk | — | Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 34960269 | Refund not received | Solved | Normal | Colin Funk | — | Jacklyn Dare | app | 19h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 98667872 | Pro discount enrollment | Closed | Normal | Colin Funk | — |  Katrina Johns | loyaltyshippinggift-card | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 2, 2026 | |
| 60444154 | Loyalty points not posting | Solved | Normal | Colin Funk | — |  Leonard Waters-Howell | Phone | returns | 9d 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 33029645 | Missing items in shipment | Solved | High | Colin Funk | — |  Kip Schroeder IV | gift-cardshade-matchshipping | 6h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 42062939 | Cancel subscription / Auto-replenish | Solved | Normal | Colin Funk | — | Leonard Waters-Howell | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 01139419 | Foundation match help | Closed | Normal | Colin Funk | — | Darryl Jacobi | Chat | damaged | 1h | ⊘Not fired | — | — | — | Nov 26, 2025 | Nov 29, 2025 |
| 86479169 | Where is my order? | Solved | Normal | Colin Funk | — | Mr. Cade Senger | damagedbopisapp | 16h | ●Responded | 10/11 | — | — | Nov 5, 2025 | - | |
| 76018887 | Wrong shade sent | Pending | Normal | Colin Funk | — | Mr. Skyla Trantow | Social | samples | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 92572659 | Lost package follow-up | Solved | Normal | Colin Funk | — | Steve O'Conner | — | 1d | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 65056333 | Refund not received | Closed | Normal | Colin Funk | — | Leonard Waters-Howell | Chat | refund | 19h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 11, 2025 |
| 54390874 | Influencer code not working | Solved | Normal | Colin Funk | — | Mr. Skyla Trantow | Social | fragrance | 6h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 14869306 | Refund not received | Solved | Normal | Colin Funk | — | Jacklyn Dare | Chat | bopisshippingapp | 4h | ⊘Not fired | — | — | — | Sep 22, 2025 | - |
| 63647804 | Cancel subscription / Auto-replenish | Solved | Normal | Colin Funk | — | Steve O'Conner | Social | — | 2d 17h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |
| 96834093 | Item authenticity concern | Closed | Normal | Colin Funk | — |  Julie Hodkiewicz | Social | vipfragranceloyalty | 19h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 21, 2025 |
| 05976102 | Insider tier issue | Solved | Normal | Colin Funk | — | Jacklyn Dare | Phone | vip | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 06620833 | Missing samples in order | Solved | Normal | Colin Funk | — | Eula McKenzie | Social | loyaltyvipsamples | 22h | ⊘Not fired | — | — | — | Aug 27, 2025 | - |
| 53057697 | Lost package follow-up | Pending | Low | Colin Funk | — | Garth Dooley | Chat | shade-match | - | —Skipped | — | — | — | Aug 22, 2025 | - |
| 49345982 | Loyalty points not posting | Pending | Normal | Colin Funk | — | Chaz Renner | gift-card | - | —Skipped | — | — | — | Aug 16, 2025 | - | |
| 34376696 | Wrong shade sent | Solved | Normal | Colin Funk | — |  Miss Amber Hintz Sr. | Chat | shade-matchinfluencerreturns | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 42396228 | Lost package follow-up | Pending | High | Colin Funk | — | Mr. Lonie Hudson | viprefund | - | —Skipped | — | — | — | Aug 7, 2025 | - | |
| 25557439 | Store experience feedback | Solved | Normal | Colin Funk | — | Garth Dooley | — | 4h | ●Responded | 5/5 | — | — | Aug 2, 2025 | - | |
| 36715010 | Birthday gift not received | Pending | Urgent | Colin Funk | — | Lily Raynor | gift-cardappshade-match | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 90175132 | Cancel subscription / Auto-replenish | Solved | Normal | Colin Funk | — |  Ignatius Cummerata | returns | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 72405642 | Shipping cost question | Pending | Low | Colin Funk | — | Garth Dooley | — | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 52746132 | Discount code not working | Solved | High | Colin Funk | — |  Mr. Eliza Gerhold IV | Phone | — | 5h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 55596687 | BOPIS order cancelled at store | Solved | Normal | Colin Funk | — | Eula McKenzie | gift-cardvip | 2h | ●Responded | 2/5 | — | — | Jun 6, 2025 | - | |
| 30452913 | App crashes at checkout | Pending | Normal | Colin Funk | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | May 29, 2025 | - |