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CustomersMrs. Easter Jakubowski Jr.

Mrs. Easter Jakubowski Jr.

clyde.ryan@gmail.com
Tickets48Responses12
Showing 1 - 48 of 48
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
77560399Wholesale order questionSolvedNormalMrs. Easter Jakubowski Jr.—Mr. Cade SengerEmail
vipgift-cardbopis
21h●Responded10/11——May 15, 2026-
26023594Question about product ingredientsSolvedLowMrs. Easter Jakubowski Jr.—Julie HodkiewiczChat
appshade-match
16h○Sent, no reply———May 11, 2026-
38447776BOPIS order cancelled at storeClosedLowMrs. Easter Jakubowski Jr.—Miss Amber Hintz Sr.Chat
app
2h○Sent, no reply———May 8, 2026May 14, 2026
07728917Cancel order requestSolvedNormalMrs. Easter Jakubowski Jr.—Mr. Skyla TrantowChat
samplesshippingshade-match
2h○Sent, no reply———Apr 28, 2026-
65607440Wrong shade sentPendingLowMrs. Easter Jakubowski Jr.—Oscar O'HaraEmail
refund
-—Skipped———Apr 15, 2026-
31897815Loyalty points not postingPendingNormalMrs. Easter Jakubowski Jr.—Tommy KuvalisEmail
damagedvip
-—Skipped———Apr 8, 2026-
63552587Insider tier issueSolvedNormalMrs. Easter Jakubowski Jr.—Leonard Waters-HowellPhone
loyaltybopisdamaged
1h○Sent, no reply———Apr 1, 2026-
47240319Cancel subscription / Auto-replenishSolvedNormalMrs. Easter Jakubowski Jr.—Kip Schroeder IVEmail
shade-matchshippingsamples
11h○Sent, no reply———Mar 26, 2026-
77002815Influencer code not workingSolvedNormalMrs. Easter Jakubowski Jr.—Mr. Cade SengerEmail
loyaltybopis
9d 13h●Responded2/5——Mar 6, 2026-
28498597Item authenticity concernSolvedHighMrs. Easter Jakubowski Jr.—Julie HodkiewiczChat
loyaltydamagedfragrance
2h⊘Not fired———Mar 4, 2026-
80727330Influencer code not workingSolvedNormalMrs. Easter Jakubowski Jr.—Mr. Skyla TrantowPhone—3h●Responded10/11——Mar 2, 2026-
81815773BOPIS pickup not readySolvedNormalMrs. Easter Jakubowski Jr.—Vilma GusikowskiEmail
shade-match
4h●Responded5/5——Feb 27, 2026-
43258869Cancel subscription / Auto-replenishOpenNormalMrs. Easter Jakubowski Jr.—Kaela FriesenChat
shade-matchloyaltyapp
-—Skipped———Feb 23, 2026-
39050664BOPIS order cancelled at storeClosedUrgentMrs. Easter Jakubowski Jr.—Faith HilllChat
vipwholesaleinfluencer
10h○Sent, no reply———Feb 19, 2026Feb 21, 2026
99377887Restock alert for backorderClosedNormalMrs. Easter Jakubowski Jr.—Mr. Eliza Gerhold IVPhone
appshipping
2d 16h○Sent, no reply———Feb 17, 2026Feb 22, 2026
30549453Influencer code not workingClosedHighMrs. Easter Jakubowski Jr.—Kaela FriesenSocial
refund
1d 7h⊘Not fired———Feb 12, 2026Feb 17, 2026
48020520Pro discount enrollmentSolvedNormalMrs. Easter Jakubowski Jr.—Miss Amber Hintz Sr.Chat—3h○Sent, no reply———Feb 8, 2026-
27810930Shipping cost questionPendingHighMrs. Easter Jakubowski Jr.—Lily RaynorEmail
gift-card
-—Skipped———Jan 30, 2026-
91345140Loyalty points not postingClosedNormalMrs. Easter Jakubowski Jr.—Mr. Skyla TrantowChat—6h○Sent, no reply———Jan 30, 2026Jan 31, 2026
01893140App crashes at checkoutSolvedNormalMrs. Easter Jakubowski Jr.—Mr. Eliza Gerhold IVPhone
loyaltyappshipping
4h●Responded5/5——Jan 23, 2026-
22007339Pro discount enrollmentPendingHighMrs. Easter Jakubowski Jr.—Julie HodkiewiczChat
bopisrefundgift-card
-—Skipped———Jan 21, 2026-
18775864Cancel order requestSolvedHighMrs. Easter Jakubowski Jr.—Oscar O'HaraChat—1d 17h●Responded4/5——Jan 18, 2026-
16390556Lost package follow-upClosedNormalMrs. Easter Jakubowski Jr.—Darryl JacobiEmail—2h○Sent, no reply———Dec 16, 2025Dec 22, 2025
43174456Order arrived damagedSolvedLowMrs. Easter Jakubowski Jr.—Faith HilllEmail—8h⊘Not fired———Dec 9, 2025-
54034203Cancel order requestSolvedHighMrs. Easter Jakubowski Jr.—Mr. Cade SengerEmail
damagedbopiswholesale
1d●Responded4/5——Nov 30, 2025-
61022759Gift card balance questionSolvedNormalMrs. Easter Jakubowski Jr.—Katrina JohnsEmail
wholesaleloyaltyreturns
4h○Sent, no reply———Nov 27, 2025-
40734892Restock alert for backorderSolvedHighMrs. Easter Jakubowski Jr.—Mr. Skyla TrantowEmail
loyaltyrefundgift-card
6h○Sent, no reply———Nov 19, 2025-
04767088Pro discount enrollmentClosedNormalMrs. Easter Jakubowski Jr.—Kaela FriesenChat
refundshipping
3h○Sent, no reply———Nov 14, 2025Nov 20, 2025
38285078Restock alert for backorderSolvedLowMrs. Easter Jakubowski Jr.—Vilma GusikowskiChat—20h○Sent, no reply———Nov 7, 2025-
98139403Cancel subscription / Auto-replenishClosedNormalMrs. Easter Jakubowski Jr.—Amely PacochaEmail
vipwholesaledamaged
3h⊘Not fired———Oct 31, 2025Nov 5, 2025
16620543Discount code not workingSolvedNormalMrs. Easter Jakubowski Jr.—Tommy KuvalisEmail
bopis
1d 16h○Sent, no reply———Oct 24, 2025-
13779985Missing samples in orderSolvedNormalMrs. Easter Jakubowski Jr.—Yazmin JastChat—19h○Sent, no reply———Oct 13, 2025-
40446663Pro discount enrollmentSolvedHighMrs. Easter Jakubowski Jr.—Yazmin JastEmail
returnsinfluencerdamaged
11h○Sent, no reply———Oct 6, 2025-
04585731Loyalty points not postingSolvedNormalMrs. Easter Jakubowski Jr.—Steve O'ConnerEmail
sampleswholesale
5h●Responded5/5——Sep 23, 2025-
47122691Address change after shippingOpenNormalMrs. Easter Jakubowski Jr.—Lily RaynorChat
gift-card
-—Skipped———Sep 22, 2025-
13625730Insider tier issueSolvedNormalMrs. Easter Jakubowski Jr.—Yazmin JastSocial
fragrance
2h⊘Not fired———Sep 14, 2025-
11451133Allergic reaction concernSolvedNormalMrs. Easter Jakubowski Jr.—Lily RaynorEmail—1d 5h○Sent, no reply———Sep 2, 2025-
02581957Item authenticity concernPendingNormalMrs. Easter Jakubowski Jr.—Mr. Lonie HudsonEmail
shippinginfluencerbopis
-—Skipped———Aug 17, 2025-
47112501App crashes at checkoutClosedNormalMrs. Easter Jakubowski Jr.—Faith HilllEmail
loyalty
5d 21h●Responded4/11——Aug 16, 2025Aug 25, 2025
65653572Pro discount enrollmentClosedNormalMrs. Easter Jakubowski Jr.—Kip Schroeder IVEmail—6h●Responded2/5——Aug 12, 2025Aug 18, 2025
10369927Shipping cost questionSolvedNormalMrs. Easter Jakubowski Jr.—Dr. Mandy McLaughlinSocial
samplesinfluencerreturns
1d 1h⊘Not fired———Jul 29, 2025-
99682000Cancel order requestClosedNormalMrs. Easter Jakubowski Jr.—Mr. Cade SengerEmail
samples
3h○Sent, no reply———Jul 28, 2025Aug 4, 2025
15301302Discount code not workingSolvedLowMrs. Easter Jakubowski Jr.—Yazmin JastEmail
returnsfragrance
1d 14h●Responded9/11——Jul 22, 2025-
41798132Item authenticity concernClosedNormalMrs. Easter Jakubowski Jr.—Darryl JacobiEmail—8h⊘Not fired———Jul 16, 2025Jul 18, 2025
66015244BOPIS order cancelled at storeSolvedNormalMrs. Easter Jakubowski Jr.—Kaela FriesenChat
refundappsamples
10h●Responded4/5——Jun 24, 2025-
72734374App login problemPendingNormalMrs. Easter Jakubowski Jr.—Eula McKenzieEmail—-—Skipped———Jun 11, 2025-
60796189Influencer code not workingSolvedLowMrs. Easter Jakubowski Jr.—Yazmin JastChat
shippingbopisgift-card
3h○Sent, no reply———Jun 3, 2025-
13772890Missing samples in orderPendingNormalMrs. Easter Jakubowski Jr.—Mr. Lonie HudsonChat
gift-carddamagedloyalty
-—Skipped———Jun 2, 2025-
Page 1 of 1

Properties

Customer
Name
Mrs. Easter Jakubowski Jr.
Email
clyde.ryan@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
15,607
Lifetime spend
536
Last purchase
Apr 2, 2026
Skin tone
—
Foundation shade
29W
Skin concerns
sensitivity, dryness, dullness
Allergies / restrictions
latex-allergy
Favorite brands
Dior, Fenty Beauty, Chanel
YTD spend
3,176
App installed
No
App last opened
May 8, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
38
Total orders
—
Preferred category
makeup
Tickets
Tickets
48
Last seen
May 15, 2026
Responses
Avg rating
5.33