Yolanda Klocko
brandy_cruickshank6@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70922994 | Wrong shade sent | Solved | High | Yolanda Klocko | — |  Mr. Eliza Gerhold IV | Phone | returns | 2h | ●Responded | 9/11 | — | — | May 14, 2026 | - |
| 73404827 | BOPIS pickup not ready | Solved | Normal | Yolanda Klocko | — |  Darryl Jacobi | Chat | refund | 6h | ●Responded | 4/5 | — | — | May 8, 2026 | - |
| 37900672 | Address change after shipping | Solved | Low | Yolanda Klocko | — |  Faith Hilll | damagedshippinginfluencer | 1d | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 22622683 | Cancel subscription / Auto-replenish | Closed | Normal | Yolanda Klocko | — |  Mr. Lonie Hudson | samples | 2d 20h | ●Responded | 3/5 | — | — | May 4, 2026 | May 13, 2026 | |
| 69484804 | Insider tier issue | Solved | Normal | Yolanda Klocko | — |  Oscar O'Hara | Chat | — | 2h | ●Responded | 2/5 | — | — | Apr 14, 2026 | - |
| 65473692 | Where is my order? | Open | Normal | Yolanda Klocko | — | Mr. Lonie Hudson | Chat | appsamplesgift-card | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 70416752 | App login problem | Closed | Normal | Yolanda Klocko | — |  Jacklyn Dare | — | 1d 19h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 20, 2026 | |
| 77303806 | Restock alert for backorder | Solved | Normal | Yolanda Klocko | — |  Steve O'Conner | Chat | wholesalesamples | 20h | ●Responded | 3/5 | — | — | Feb 26, 2026 | - |
| 91876663 | Order arrived damaged | Closed | Low | Yolanda Klocko | — |  Leonard Waters-Howell | — | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 21, 2026 | |
| 57813171 | Return after 30-day window | Solved | High | Yolanda Klocko | — |  Eula McKenzie | Chat | — | 12h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 49529845 | Loyalty points not posting | Solved | Normal | Yolanda Klocko | — | Mr. Lonie Hudson | samplesshippingdamaged | 1d | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 17319066 | Insider tier issue | Solved | Low | Yolanda Klocko | — | Mr. Lonie Hudson | refundgift-card | 22h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | |
| 49427342 | Address change after shipping | Solved | Normal | Yolanda Klocko | — |  Mr. Skyla Trantow | — | 3h | ●Responded | 9/11 | — | — | Jan 31, 2026 | - | |
| 84575615 | Foundation match help | Solved | Normal | Yolanda Klocko | — | Mr. Skyla Trantow | Chat | — | 2h | ●Responded | 5/5 | — | — | Jan 24, 2026 | - |
| 60689995 | Missing samples in order | Closed | Normal | Yolanda Klocko | — |  Vilma Gusikowski | Social | gift-card | 1h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 20, 2026 |
| 55446575 | Question about product ingredients | Closed | High | Yolanda Klocko | — |  Dr. Mandy McLaughlin | vipdamaged | 14h | ●Responded | 5/5 | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 32691482 | Restock alert for backorder | Solved | Normal | Yolanda Klocko | — | Mr. Skyla Trantow | bopisreturns | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 21787134 | Foundation match help | Solved | Normal | Yolanda Klocko | — |  Yazmin Jast | Chat | — | 2d 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 91426394 | Missing items in shipment | Closed | Normal | Yolanda Klocko | — | Mr. Eliza Gerhold IV | Chat | vip | 2h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 23, 2025 |
| 46487609 | Where is my order? | Solved | Normal | Yolanda Klocko | — |  Chaz Renner | fragranceappinfluencer | 5h | ●Responded | 9/11 | — | — | Dec 8, 2025 | - | |
| 43456069 | Allergic reaction concern | Solved | Normal | Yolanda Klocko | — | Yazmin Jast | Social | loyaltyappsamples | 16h | ⊘Not fired | — | — | — | Nov 20, 2025 | - |
| 45288924 | Cancel order request | Closed | Normal | Yolanda Klocko | — | Mr. Eliza Gerhold IV | Phone | vipwholesalefragrance | 7h | ●Responded | 3/5 | — | — | Oct 18, 2025 | Oct 21, 2025 |
| 62293747 | Where is my order? | Closed | Normal | Yolanda Klocko | — | Eula McKenzie | shippingvipapp | 4h | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 18, 2025 | |
| 94197403 | Item authenticity concern | Open | Low | Yolanda Klocko | — |  Lily Raynor | gift-cardshippingreturns | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 11702181 | Wholesale order question | Closed | Normal | Yolanda Klocko | — | Faith Hilll | Chat | vipgift-cardshade-match | 22h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 |
| 47797532 | Missing items in shipment | Solved | Normal | Yolanda Klocko | — | Eula McKenzie | refunddamaged | 6h | ●Responded | 10/11 | — | — | Sep 19, 2025 | - | |
| 72871626 | Cancel order request | Solved | Normal | Yolanda Klocko | — |  Julie Hodkiewicz | Chat | returnsgift-card | 2d 23h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 47909873 | BOPIS order cancelled at store | Closed | Urgent | Yolanda Klocko | — |  Katrina Johns | Chat | shade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 24, 2025 |
| 43661971 | Gift card balance question | Solved | Normal | Yolanda Klocko | — | Chaz Renner | Chat | refund | 4h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - |
| 56173488 | Insider tier issue | Pending | Urgent | Yolanda Klocko | — |  Kip Schroeder IV | fragrancesamples | - | —Skipped | — | — | — | Sep 6, 2025 | - | |
| 66957577 | Address change after shipping | Closed | Normal | Yolanda Klocko | — | Vilma Gusikowski | fragrancegift-cardreturns | 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 4, 2025 | |
| 23922838 | BOPIS pickup not ready | Solved | Normal | Yolanda Klocko | — | Mr. Lonie Hudson | damaged | 16h | ●Responded | 10/11 | — | — | Aug 26, 2025 | - | |
| 71881702 | Missing items in shipment | Closed | Normal | Yolanda Klocko | — | Oscar O'Hara | Phone | viployaltygift-card | 9h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 28, 2025 |
| 41293247 | Wrong shade sent | Solved | Normal | Yolanda Klocko | — |  Garth Dooley | Phone | — | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 39789503 | BOPIS order cancelled at store | Solved | Normal | Yolanda Klocko | — |  Mr. Cade Senger | damagedwholesalegift-card | 6h | ●Responded | 5/5 | — | — | Jul 10, 2025 | - | |
| 68281778 | Return after 30-day window | Pending | High | Yolanda Klocko | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 94788682 | Missing items in shipment | Closed | Urgent | Yolanda Klocko | — | Steve O'Conner | Chat | loyaltyfragrancebopis | 7h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 05435289 | Question about product ingredients | Open | Normal | Yolanda Klocko | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jun 7, 2025 | - | |
| 90803546 | Return after 30-day window | Closed | Low | Yolanda Klocko | — |  Tommy Kuvalis | damagedrefundshade-match | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 3, 2025 |