Aglae McLaughlin
Beacon Hospitality·isabel.vandervort16@beaconhospitality.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09448238 | Store experience feedback | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Kip Schroeder IV | Chat | returns | 22h | ●Responded | 5/5 | — | — | May 20, 2026 | - |
| 22122700 | Where is my order? | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 20609530 | Restock alert for backorder | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Vilma Gusikowski | — | 1h | ●Responded | 5/5 | — | — | May 11, 2026 | - | |
| 79579065 | Lost package follow-up | Pending | Low | Aglae McLaughlin | Beacon Hospitality |  Garth Dooley | vipgift-card | - | —Skipped | — | — | — | Mar 29, 2026 | - | |
| 44010025 | Price match request | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Jacklyn Dare | Phone | gift-cardwholesaledamaged | 1d 19h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - |
| 96281701 | Question about product ingredients | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Miss Amber Hintz Sr. | Social | shippinginfluencerrefund | 2h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 29745793 | Cancel order request | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Darryl Jacobi | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 37185203 | Where is my order? | Closed | Normal | Aglae McLaughlin | Beacon Hospitality |  Ignatius Cummerata | Chat | app | 6h | ●Responded | 10/11 | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 68768697 | Pro discount enrollment | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Julie Hodkiewicz | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 35200841 | Question about product ingredients | Solved | High | Aglae McLaughlin | Beacon Hospitality |  Faith Hilll | Chat | — | 6h | ●Responded | 10/11 | — | — | Jan 31, 2026 | - |
| 08068369 | Pro discount enrollment | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Kip Schroeder IV | Chat | shade-match | 12h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 86645204 | App login problem | Solved | Low | Aglae McLaughlin | Beacon Hospitality | Miss Amber Hintz Sr. | Phone | influencershipping | 5d 5h | ●Responded | 2/5 | — | — | Jan 2, 2026 | - |
| 98810107 | Foundation match help | Closed | Normal | Aglae McLaughlin | Beacon Hospitality | Jacklyn Dare | — | 23h | ●Responded | 3/5 | — | — | Jan 1, 2026 | Jan 4, 2026 | |
| 91781216 | Klarna / Afterpay split issue | Solved | High | Aglae McLaughlin | Beacon Hospitality | Ignatius Cummerata | — | 7h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | |
| 73916087 | App crashes at checkout | Solved | Urgent | Aglae McLaughlin | Beacon Hospitality | Vilma Gusikowski | Chat | samplesappshade-match | 18h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - |
| 84655584 | Item authenticity concern | Solved | Low | Aglae McLaughlin | Beacon Hospitality | Kip Schroeder IV | Phone | — | 1h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - |
| 83261204 | Klarna / Afterpay split issue | Pending | Normal | Aglae McLaughlin | Beacon Hospitality |  Leonard Waters-Howell | shade-matchappbopis | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 05663868 | Influencer code not working | Open | Normal | Aglae McLaughlin | Beacon Hospitality |  Chaz Renner | Phone | — | - | —Skipped | — | — | — | Nov 29, 2025 | - |
| 05736003 | Klarna / Afterpay split issue | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Mr. Eliza Gerhold IV | Chat | gift-cardshade-matchshipping | 17h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 45543676 | Address change after shipping | Closed | Normal | Aglae McLaughlin | Beacon Hospitality |  Amely Pacocha | Chat | returnsappgift-card | 7h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 16, 2025 |
| 88915792 | Shipping cost question | Closed | Normal | Aglae McLaughlin | Beacon Hospitality | Kip Schroeder IV | Phone | — | 3h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 13, 2025 |
| 30398586 | BOPIS order cancelled at store | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Steve O'Conner | damagedvipapp | 9d 1h | ●Responded | 1/5 | — | — | Nov 4, 2025 | - | |
| 66542387 | Missing items in shipment | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Kaela Friesen | — | 5d 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 22355590 | Address change after shipping | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Leonard Waters-Howell | shade-match | 3h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | |
| 72885884 | Shipping cost question | Closed | Normal | Aglae McLaughlin | Beacon Hospitality | Steve O'Conner | fragrancevipinfluencer | 1d 19h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 14, 2025 | |
| 84976520 | Wrong shade sent | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Oscar O'Hara | appbopisinfluencer | 6h | ●Responded | 4/5 | — | — | Oct 3, 2025 | - | |
| 91404015 | App crashes at checkout | Pending | Normal | Aglae McLaughlin | Beacon Hospitality |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Sep 24, 2025 | - |
| 37265456 | Return after 30-day window | Open | Normal | Aglae McLaughlin | Beacon Hospitality | Darryl Jacobi | influencer | - | —Skipped | — | — | — | Sep 23, 2025 | - | |
| 10348693 | Pro discount enrollment | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Miss Amber Hintz Sr. | Chat | wholesaleapp | 5h | ⊘Not fired | — | — | — | Sep 16, 2025 | - |
| 06507579 | Address change after shipping | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Mr. Eliza Gerhold IV | Chat | — | 1h | ●Responded | 10/11 | — | — | Aug 21, 2025 | - |
| 85554536 | Cancel subscription / Auto-replenish | Closed | Normal | Aglae McLaughlin | Beacon Hospitality |  Mr. Skyla Trantow | shade-match | 6h | ⊘Not fired | — | — | — | Aug 9, 2025 | Aug 11, 2025 | |
| 87984556 | Birthday gift not received | Solved | High | Aglae McLaughlin | Beacon Hospitality | Faith Hilll | fragrance | 7h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 60411861 | Question about product ingredients | Solved | High | Aglae McLaughlin | Beacon Hospitality | Chaz Renner | Chat | — | 2d 20h | ●Responded | 4/5 | — | — | Jul 29, 2025 | - |
| 16024041 | BOPIS order cancelled at store | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Leonard Waters-Howell | Chat | damaged | 15h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 15793646 | Gift card balance question | Solved | High | Aglae McLaughlin | Beacon Hospitality |  Yazmin Jast | fragrancedamaged | 6h | ●Responded | 1/5 | — | — | Jul 19, 2025 | - | |
| 98014078 | App crashes at checkout | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Darryl Jacobi | Phone | appfragrancereturns | 19h | ●Responded | 7/11 | — | — | Jul 15, 2025 | - |
| 54157149 | Return after 30-day window | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Kip Schroeder IV | Chat | damaged | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 27449484 | Foundation match help | Closed | High | Aglae McLaughlin | Beacon Hospitality | Oscar O'Hara | Chat | returnsappfragrance | 11h | ●Responded | 9/11 | — | — | Jun 27, 2025 | Jul 1, 2025 |
| 57608526 | Insider tier issue | Closed | Normal | Aglae McLaughlin | Beacon Hospitality | Steve O'Conner | gift-cardapp | 7d 14h | ●Responded | 1/5 | — | — | Jun 23, 2025 | Jul 7, 2025 | |
| 93284005 | Cancel subscription / Auto-replenish | Solved | Normal | Aglae McLaughlin | Beacon Hospitality |  Mr. Lonie Hudson | Social | fragrance | 22h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 68965487 | Restock alert for backorder | Solved | Normal | Aglae McLaughlin | Beacon Hospitality | Vilma Gusikowski | fragrance | 3h | ⊘Not fired | — | — | — | Jun 10, 2025 | - | |
| 59894345 | Cancel subscription / Auto-replenish | Closed | Normal | Aglae McLaughlin | Beacon Hospitality | Steve O'Conner | — | 3h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 5, 2025 | |
| 62242194 | Cancel order request | Solved | Low | Aglae McLaughlin | Beacon Hospitality | Darryl Jacobi | Phone | vip | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |