Juliana Kshlerin-Pagac
ursula61@hotmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94218474 | Refund not received | Solved | Normal | Juliana Kshlerin-Pagac | — |  Julie Hodkiewicz | Social | gift-card | 4h | ⊘Not fired | — | — | — | May 12, 2026 | - |
| 72941725 | Return after 30-day window | Closed | Normal | Juliana Kshlerin-Pagac | — |  Darryl Jacobi | Chat | damagedvip | 2d 20h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 15587454 | Influencer code not working | Closed | Normal | Juliana Kshlerin-Pagac | — |  Leonard Waters-Howell | — | 1d 10h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 51945250 | BOPIS order cancelled at store | Solved | High | Juliana Kshlerin-Pagac | — |  Jacklyn Dare | Phone | vipgift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 57303525 | Order arrived damaged | Open | Normal | Juliana Kshlerin-Pagac | — |  Oscar O'Hara | vipwholesaleshade-match | - | —Skipped | — | — | — | Mar 28, 2026 | - | |
| 91412501 | Gift card balance question | Closed | Normal | Juliana Kshlerin-Pagac | — |  Tommy Kuvalis | Chat | returns | 8h | ●Responded | 5/5 | — | — | Feb 18, 2026 | Feb 22, 2026 |
| 15176552 | Foundation match help | Solved | High | Juliana Kshlerin-Pagac | — |  Garth Dooley | Chat | returnsgift-cardloyalty | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 17205856 | Where is my order? | Solved | Normal | Juliana Kshlerin-Pagac | — |  Yazmin Jast | Chat | fragrance | 18h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 75371974 | Missing samples in order | Solved | Normal | Juliana Kshlerin-Pagac | — |  Eula McKenzie | wholesale | 6h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 20922367 | Insider tier issue | Solved | Normal | Juliana Kshlerin-Pagac | — |  Vilma Gusikowski | influencer | 1d | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 70368484 | Where is my order? | Solved | Low | Juliana Kshlerin-Pagac | — |  Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 51338185 | Where is my order? | Solved | Normal | Juliana Kshlerin-Pagac | — |  Steve O'Conner | Chat | — | 8d 23h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 43302633 | Cancel order request | Closed | Urgent | Juliana Kshlerin-Pagac | — | Oscar O'Hara | Social | — | 2d 15h | ⊘Not fired | — | — | — | Oct 15, 2025 | Oct 24, 2025 |
| 50533973 | Klarna / Afterpay split issue | Closed | Normal | Juliana Kshlerin-Pagac | — | Jacklyn Dare | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 10, 2025 | Oct 16, 2025 |
| 91053319 | Pro discount enrollment | Pending | Normal | Juliana Kshlerin-Pagac | — |  Lily Raynor | Chat | returnssamples | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 12692568 | Discount code not working | Closed | High | Juliana Kshlerin-Pagac | — |  Faith Hilll | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 30, 2025 |
| 10787465 | Pro discount enrollment | Closed | Low | Juliana Kshlerin-Pagac | — | Eula McKenzie | Chat | appfragranceshade-match | 5h | ●Responded | 10/11 | — | — | Sep 18, 2025 | Sep 21, 2025 |
| 06769918 | Birthday gift not received | Open | Normal | Juliana Kshlerin-Pagac | — |  Chaz Renner | — | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 86414610 | Gift card balance question | Solved | Urgent | Juliana Kshlerin-Pagac | — |  Mr. Lonie Hudson | returnsloyaltyrefund | 1d 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 21139506 | Insider tier issue | Pending | High | Juliana Kshlerin-Pagac | — | Vilma Gusikowski | appreturns | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 24982134 | Wrong shade sent | Solved | Normal | Juliana Kshlerin-Pagac | — | Jacklyn Dare | Chat | returns | 5d 11h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 97443957 | Wrong shade sent | Solved | Low | Juliana Kshlerin-Pagac | — | Eula McKenzie | Chat | vip | 13h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 24000372 | Influencer code not working | Solved | High | Juliana Kshlerin-Pagac | — | Mr. Lonie Hudson | influencerappfragrance | 4h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 75972395 | Where is my order? | Solved | Normal | Juliana Kshlerin-Pagac | — |  Amely Pacocha | returnsrefund | 5h | ●Responded | 4/5 | — | — | Jul 14, 2025 | - | |
| 72481295 | Influencer code not working | Solved | Normal | Juliana Kshlerin-Pagac | — | Yazmin Jast | returns | 4h | ⊘Not fired | — | — | — | Jun 27, 2025 | - | |
| 12648046 | BOPIS order cancelled at store | Solved | Normal | Juliana Kshlerin-Pagac | — |  Kip Schroeder IV | Social | fragranceinfluencer | 1d 19h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 20632705 | Foundation match help | Solved | Normal | Juliana Kshlerin-Pagac | — |  Mr. Skyla Trantow | bopisloyalty | 1h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 59475569 | Price match request | Solved | Normal | Juliana Kshlerin-Pagac | — |  Miss Amber Hintz Sr. | Social | wholesale | 1d 19h | ⊘Not fired | — | — | — | Jun 10, 2025 | - |
| 49461073 | Wrong shade sent | Open | Normal | Juliana Kshlerin-Pagac | — | Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Jun 8, 2025 | - |
| 28716808 | Question about product ingredients | Closed | Normal | Juliana Kshlerin-Pagac | — | Faith Hilll | Chat | fragrance | 1d 14h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 10, 2025 |
| 21980264 | Foundation match help | Pending | Normal | Juliana Kshlerin-Pagac | — | Steve O'Conner | vipshippingshade-match | - | —Skipped | — | — | — | Jun 1, 2025 | - | |
| 10609661 | Wholesale order question | Closed | Low | Juliana Kshlerin-Pagac | — |  Mr. Cade Senger | Chat | bopisvipfragrance | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 1, 2025 |
| 84123319 | Influencer code not working | Closed | Normal | Juliana Kshlerin-Pagac | — |  Ignatius Cummerata | Chat | refundloyaltyshade-match | 3h | ●Responded | 4/5 | — | — | May 28, 2025 | Jun 3, 2025 |